Renting a Home

We moved into a nice house with 4 students. Initially everything was fine apart from the fact that the house had not been cleaned as it should have. Little did we know that it was the least of our problems. We have had to deal with the Kingston branch for two years now and can't wait to move out. The ''accounting department' is a joke run by one of the most incompetent women to walk this planet. EVERY month we were told our rent was overdue. EVERY month we proved that we had in fact paid. The money was coming in from 4 different accountants and yet they could never figure out who it came from. We had to look ourselves which was a major inconvenience. Despite the ...

Avoid CP Papas on Junction Road, Archway. They made promises they couldn't keep. Our flat was filthy when we moved in. When we complained, they told us to clean the place ourselves and they would take £30 off the rent. Fine, but I would rather have moved into a clean flat. We rented the flat furnished, but both the sofa and bed were broken when we moved in and there were no curtains in any of the rooms. We were promised on numerous ocassions that both these items would be replaced. They weren't. Furthermore, our full deposit was not returned despite our protestations due to the broken furniture! The final straw came when we realised that the previous tenant's ...

John German - absolutely dreadful.

When I viewed the property originally (which I was trying to do for some time) another viewer suddenly appeared - how unprofessional is that. I agreed to take on the property subject to cleaning - which never got done. Various maintenance issues were raised by me immediately - not sorted in almost 3 months. Communication is one way. Avoid these cowboys like the plague. Zero out of 10.