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John German lettings, avoid like the plague!!!!!!
Renting a Home
Author Name: crazylegz
Renting a Home
Disadvantages: they are useless and once they have your admin fee they wont do a thing afterwards
For a while have been thinking of moving in with my fiancee once my teneacy elapses on my current property. we decided to go ahead with the move and began to look for a suitable property. after a few weeks we found the perfect place, a 2 bed semi not to far from the uni (loughborough) where i am currently studying. the property was being advertised by john german, i had never dealt with a letting agency before as i prefer to deal direct with the landlord, however this place was perfect so we decided to go ahead.
at the first instance, john german said that they would not let the property to me as i am a student and this is there policy. however when i told them that i was moving in with my fiancee who is in full time employment, they retracted their statement and said this would be fine as they would perform all of the credit checks on her. so we headed to the shop where i was met by a horrible women who from the first instance looked down her nose at me and made me feel very small and very stupid, they were very unpolite and i felt very uncomfortable. i ginored this and began with the signing of the papers and paying our 'admin fee' of £230, a little excessive but it seamed all estate agents charge around the same price. before we signed the papers we were told that there had been a missprint in the advert for the property and it was no longer £425pm it was infact £450, this annoyed me and i questioned it being false advertisement which i am in the process of persuing. however i really liked this house so i agreed to the increase in rent as it was still within my budget.
a few days later we both recieved emails with links to an online application form which we both proceeded to fill in. a few days after this we recieved a phone call saying that all the checks had been performed and that we were not eligible for the property because we couldn't afford to live their based on my fiancee's income. this seamed a little strange to me as the rent on this particular property comes to a total of £5400 for the year, £450 pm. my fiancee has a sallary of £13k. therefore by my reconing, she earns enough even after paying bills and living costs. I therefore asked them to explain to me why i couldnt afford it, why would i apply to rent a property if i couldnt afford it? this seamed stupid. they said that in order for me to afford the property, mine and my fiancees income must be a total of £16000, however they couldnt tell me why this was, as i know for a fact that it does not cost this much as my current property cost the same amount as this one and me and my friend only have a combined student income of £12000and we get by quite confortably.
I explained to them that i have student income of £6600 per year, which in the first instance i was told could not be considered, however they now said that they could use it!!! very confusing. so with my income and my fiancee's, that gives us a total of nearly £20000, way over the limit they had previously disclosed to me. so i thought that would be the end of the matter, but no it was not.
a few days later they contacted me saying that my student income could not be considered valid as i do not recieve it on a month to month basis, i receive 3 lump sums every 4 months. how is this a problem???? the income is there! they have proof from my previous landlady, who they have contacted, and whom was my labdlady for 2 years, stating that i have bever missed a payment and i am tidy and she would give me a teneacy again no problem at all. they said that is just how they operate, what a load of rubbish.
so i asked, how do we proceed from here? which they replied i need a guarentor, this seamed fine as i have a few people who said they would be willing to do this for me. i therefore asked what qualifies someone as a guarentor, what are the requirements?
they replied that the guarontor must have a disposable income which would total or exceed the amount required to afford the property. this amount being £16000, the amount they had set fourth previously. i asked what they meant my disposable to which they replied, they must have this amount left in their salary after they have deducted there single outgoings, living expenses and mortgage repayments etc. therefore as a quick estimate, my guarantor must be earning in excess of £30k - £40k per year!!!!!! from where i am from, there are very few people who i know who earn this kind of money. how are you meant to get a guarantor??
it seams to me like they are trying to take my money put the house back up for rent and do the same again to some other poor unsuspecting victim. the way they treat their customers is horrendous, they are rude, snotty and veyr untoward. they think they are better than you, you are the customer, they shoudl be doing all they can for you, instead it seams they just dont care. once they have your admin fee they dont want to know you anymore. i will never bee using these people again and i would strongly advise that you stay away from them at all costs!! as you will just be met with dissapointment. they have left me with less than 3 days to find somewhee to live and they just dont care!!!!!!!!!! there policies stink and they have no justification towards them.
if anybody else has had similar running with this company, post itto as many places as you can to try and stop them doing it to other people.
Summary: avoid John German drovers like the plague!!!!!!
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