HOW BAD IS IT WHEN YOU HAVE TO WRITE A PROPERTY REVIEW FOR YOUR OWN COMPANY TOUCHSTONE SUCK AND THAT MT FRIENDS IS THE TRUTH

When a landlord lets a property he/she not only has to meet many pieces of regulation and legislation but he/she must also meet the conditions of the lease on the property. When you have a problem your first port of call is the Property Management company that is overseeing your building. If this problem is not being dealt with by the Property Management company, then they are breaking the conditions of the lease. You may ask the Management company to enforce the terms of the lease. Please note it is within your rights to involve the local authority/ environmental health if you feel you have a health and safety issue that is being breeched. Local ...  Read the complete review

Touchstone are perhaps the rudest and nastiest lettings company i have come across. They are nice as pie to start with but then start to get nastier the minute you question them. We have a house with no working bath or shower plus very many other issues and this has been going on for over a month now, yet all they do is send workmen in to give quotes. They don't seem to care about the law or that people have lives. There main company is Paladin which is a holding company, and i believe they used to be known as Kyng properties limited ( who went into liquidation ). They will also send you random non payment letters, even when you are up to date, accuse you of things that .  Read the complete review

I am currently in the process of dealing with Touchstone (Aylesbury) as a tenant and so far, have been less than impressed. They're lovely, helpful and come across as very genuine at first, but as soon as you've handed over the admin deposit on a property, they turn into the agency from hell! Their telephone manner gets worse with every phone call, they seem very uninterested in handing over the keys (why should they care right!?) and move the goal posts continually. Landlords beware - I suspect they're leaving most of their tenants with an awful taste in their mouths and will probably drive away excellent fits for your ...  Read the complete review

Do not deal with this agency. They will be nice and helpful when you move in but when you move out beware! They will give you a leaflet about "keeping your deposit safe" and in that it says normal wear and tear is allowed. This is not so. They will give you a list of what to clean when you leave but despite you cleaning it, they will lie and say you haven't! We were told to clean the skirting boards (which I scrubbed with soapy water) and wash the walls (which we did but how is this allowing for normal wear and tear!?). the list DID NOT say clean the radiators or lampshades or tops of doors. We had the carpets professionally cleaned ...  Read the complete review