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The worst ever... - Townends Real Estate Service
Townends 

Newest Review: ... upon leaving the property we have been asked to pay an extra £2000 on top of losing all of our existing deposit. This figure has been plu... more

The worst ever... (Townends)

super-hans

Member Name: super-hans

Product:

Townends
Date: 17/11/05 (161 review reads)
Rating:

Advantages: They are bizarrely popular, so large choice of properties

Disadvantages: Dishonesty

My experience of Townends has been really bad; I rented a property with them in London and everything they said would be done wasn't. They make false promises, take forever to get back to you, and are quite blatantly on the make.

I will never ever use them again, I have been renting with different estate agents in London for years and they are by far the worst. I didn't discover this until I had handed money over, unfortunately - but it's a lesson learnt.

Summary: A very stressful experience
Last members to rate this review:
(18 members total)
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Overall rating: Somewhat useful

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Last comments:
Ali72

- 18/11/05

BTW I work part time in an estate agents, and the general hate comments just wash over me by now.
bollinger28

- 17/11/05

"on the make... Of course, all estate agents are..." that's a bit generalistic and not totally true. Lexy
Ali72

- 17/11/05

As you say, totally unprofessional. If Townsends handed over the keys without you having a signed tenancy agreement (the FOOLS), you can always resort to squatting and would be hard to shift. The landlord might have a (wobbly) leg to stand on though, if he could prove that they were not authorised to act as his agent when they took a deposit from you. But if I were you, I'd sit tight and, as you say, take legal advice.

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