Winkworth Reviews

WORST estate agent!!! At first they seemed preety good asked me and my friend for £250 holding deposit and some refeances for a credit check. They gave us a move in date and told us to send them a deposit and a months rent; however this was before we'd even looked at a contract. Well we gave into their demands and the day before moving in we were told actually the landlord is considering other offers and we cant move in tomorrow. After many phone calls and no reponse from them we had no move in date, no response, hostile attitude, and a demand we pay 12months water bill (before a contract) and blame pushing and they refused to refund our holding fee. When we sent them an email of complaint there response was "not sure what your talking about" thats all they had to say!!!!!!!!!! Avoid them!!

Depends which branch you use:
Shepherds Bush are an absolute pleasure to deal with - polite, courteous, prompt, caring and respectful. Have all the time in the world for them and would recommend them to anyone.

Hammersmith are rude, crass, selfish, ignorant and narcissistic. Having entered into a written agreement with them that didn't suit them they are now trying to worm their way out of it, which is to be expected, but the manner in which they ignore emails and telephone calls, refuse to contact you back and try to fob you off with the occasional 'looking into it' is nothing short of arrogant. I would avoid at all costs.

What a discrace to all property agents. I found them very rude at times and very unresponsive. I rented a property through them and found that I was constantly reminded that I have not paid my rent when I did and had the statements to prove it.

When trying to contact the agent in charge of our property about certain things that needed to be dealt with I got no answer. Even after calling them up I was told that "it was being looked into" but nothing happened for months. After sending countless emails and phoning them I gave up which is I suppose what they wanted me to do.

I wouldn't be surprised if all the good feedback on here was submitted by bored winkworth staff......but who knows.

I will never let from Winkworth ever again and will advise everyone I meet of my experiences.

Well done Winkworth Willesden!!! i received excellent service when buying my two bed period flat from Winkworth they were helpful and supportive during the transaction. recently due to a job move i had to rent my flat and they found me a fantastic tenants in no time. id defiantly recommend them to anyone. thumbs up!!

Winkworth are a digrace to all estate agencys.they will use what ever means ,including fradulent to not pay out tenants deposits.Do not trust them from the outset.When you move in check the list carefully as they have a habit of carrying around a number of different check in lists of the state of the property not all the same and will try to give ...  Read the complete review

My partner and I recieved extremely poor service when purchasing my our first flat through Winkworth Willesden Green, London. As you can imagine, buying a flat is stressful at the best of times but especially when it is you first home that you are purchasing. The day after we first viewed the property, we placed an offer and it was ...  Read the complete review

Nothing but trouble with them! No proper communication, very late replies to emails, and trouble getting the deposit back! AVOID!

Winkworths Putney Congrats to them! I have bought a 1 bedroom Victorian flat in Putney with a car parking space and have managed to complete within 4 weeks! I have received an excellent level of service from start to finish! Dealt with a lady called Julia Kaye, she has chased the vendors solicitors, made calls to the owner, faxed and ...  Read the complete review

Winkworth in Clapham/Kennington were frankly lazy, stupid and uncommunicative. They see their tenants and landlords as an obstacle in the way of scalping cash by whatever (sometimes dishonest) means possible. Having been a tenant for three years without a late payment and a good relationship with our landlord we were hit with a charge ...  Read the complete review

We used Winkworths in Highcliff Dorset for renting our property. They seemed very good at first and found us a tennant. Once they had our money for a 6 month let they couldn't be bothered do anything, either for the tennant who eventaully contacted us directly, or for us as landlord when we wanted some help at the end of the tennancy. We ...  Read the complete review

I am currently renting a property via Winkworth and have had problems with their service throughout the rental process: 1) Therr Kennington branch failed to turn up to a pre-arranged viewing, and were extremely rude to both my partner and me when we called to enquire about this. 2) We arranged a programme of Saturday ...  Read the complete review

There is a particular breed of PSB (Public School Boy), which you should avoid at all cost. They are distinguishable by their braying voice, their swanky car, their floppy curtain hair and general arrogance. These dangerous predators can be found in their natural habitat - any central or west London estate agents. Winkworths estate agency is ...  Read the complete review

I went here first when trying to relaocate to London and find a flat quickly as they looked professional and trustworthy. The agent who we spoke to (Oliver, at the Westbourne Grove branch) was friendly and very helpful, and showed us a good selection of properties, all within our price range and taking into account what we were looking for. ...  Read the complete review