by Lawrence - written on 11/09/13
I have rung them twice now to enquire about viewing a property. Once they basically told me to go away because they are too busy and not accepting any new registrations. On another occasions they told me to phone a different office to set up a viewing, when I asked for the number for that office they hung up the phone on me. I think it was the same woman both times. I cannot believe how rude these people are.
by Winkworth don't care - written on 02/09/13
The Highcliffe branch are not any better, dishonest and poor customer service. Wouldn't deal with them again, once is enough frankly.
by winkworthisevil - written on 23/08/12
We are currently renting with the Winkworth, and since we decided not torenew our contract, they are now trying to "screw us over." Pardon the language, but I am fuming with the unprofessional and downright unethical way they are treating us. After we signed the lease for the flat last year, they asked if we could move in ... Read the complete review
by - written on 05/09/11 (Useful, 178 readings)
I have had a pretty terrible experience dealing with the Winkworth Willesden Green office regarding a flat rental which has just been concluded with them sending me a cheque for twice the disputed amount. However this only happened after they forced me first to go through their 2 internal review processes (which funnily enough did not ... Read the complete review
by - written on 06/08/11 (Useful, 93 readings)
My experience with Winkworth Estate agent in New Cross Gate was nearly traumatic when I tried to buy a house and I would imagine it to be as bad for renting. It took us nearly a year to get the house after we identified it as the house we wanted. First of all we had an estate agent who had no idea what he had to do and he actually ... Read the complete review
by marc - written on 10/03/11
rented my property out through them on a finder basis, fine. But then they want ten percent to renew the contract with the existing tenant. A thousand pounds to send a tenancy agreement and get it signed, nice work if you can get it. Questioned this and have so far been told that I either have to find another tenant or it will be referred to their Legal Department.
by - written on 27/01/11 (Somewhat useful, 219 readings)
I recently used Winkworth when i moved from Kent to London. We were in contact Guy, he was very helpful and as it was a first time move he was more then happy to explain everything in detail even if i had asked about 10000times! I had looked/spoken to a few agents before we went with them and always felt presured and hurried ... Read the complete review
by tom davenhill - written on 10/01/11
I viewed a property on a Saturday, put in a perfect offer that I thought the landlord could not refuse. On Monday afternoon I was then told a deposit had been put down before we even viewed it. Surely they have a system to let all of their employees know if a property has been let to stop wasting everyones time and getting our hopes up. Very bad practice and incredibly unprofessional. I would steer clear of these guys!
by - written on 25/10/10 (Very useful, 231 readings)
We rented a property from Winkworths in Herne Hill and found them to be misleading, rude and unprofessional. They refused to come and show us how to lock the patio doors when we first moved in, saying there was no problem (they then couldn't close them when they came to do the check--out). They made us pay the full ... Read the complete review
by darth vader - written on 11/08/10
I would describe the service I received from Winksworth, Hillsbrough as very poor and arrogant. Initially I was advised that the admin charges would be covered by the landlord. After the reference checks and payment of the deposit, they told me that the admin charge would be 120 pounds. When I mentioned that I have previously ... Read the complete review
by Sir Beamsley - written on 29/05/10
The only words that come to mind cannot be written here. Winkwoths is the worse estate agent ever, especially the Shepherds Bush branch. Once you've paid the holding deposit you have no say at all, it's do as they say or lose your money. Be careful of their hidden charges, which seem to mount up after you've paid. If you have to live in a YMCA do so but don't go to these unscrupulous idiots. Furthermore, once you've paid they'll not bother returning your calls and they'll charge you for referencing that you end up doing yourself. Let's hope this nasty bunch come a cropper one day soon.
by Rose - written on 24/11/09
WORST estate agent!!! At first they seemed preety good asked me and my friend for £250 holding deposit and some refeances for a credit check. They gave us a move in date and told us to send them a deposit and a months rent; however this was before we'd even looked at a contract. Well we gave into their demands and the day before moving in we were told actually the landlord is considering other offers and we cant move in tomorrow. After many phone calls and no reponse from them we had no move in date, no response, hostile attitude, and a demand we pay 12months water bill (before a contract) and blame pushing and they refused to refund our holding fee. When we sent them an email of complaint there response was "not sure what your talking about" thats all they had to say!!!!!!!!!! Avoid them!!
by frustrated - written on 11/03/09
Depends which branch you use:Shepherds Bush are an absolute pleasure to deal with - polite, courteous, prompt, caring and respectful. Have all the time in the world for them and would recommend them to anyone.Hammersmith are rude, crass, selfish, ignorant and narcissistic. Having entered into a written agreement with them that didn't suit them they are now trying to worm their way out of it, which is to be expected, but the manner in which they ignore emails and telephone calls, refuse to contact you back and try to fob you off with the occasional 'looking into it' is nothing short of arrogant. I would avoid at all costs.
by - written on 04/02/09
What a discrace to all property agents. I found them very rude at times and very unresponsive. I rented a property through them and found that I was constantly reminded that I have not paid my rent when I did and had the statements to prove it.When trying to contact the agent in charge of our property about certain things that needed to be dealt with I got no answer. Even after calling them up I was told that "it was being looked into" but nothing happened for months. After sending countless emails and phoning them I gave up which is I suppose what they wanted me to do.I wouldn't be surprised if all the good feedback on here was submitted by bored winkworth staff......but who knows.I will never let from Winkworth ever again and will advise everyone I meet of my experiences.
by - written on 22/09/08
Well done Winkworth Willesden!!! i received excellent service when buying my two bed period flat from Winkworth they were helpful and supportive during the transaction. recently due to a job move i had to rent my flat and they found me a fantastic tenants in no time. id defiantly recommend them to anyone. thumbs up!!
by dip - written on 26/06/08, updated on 27/06/08
Winkworth are a digrace to all estate agencys.they will use what ever means ,including fradulent to not pay out tenants deposits.Do not trust them from the outset.When you move in check the list carefully as they have a habit of carrying around a number of different check in lists of the state of the property not all the same and will ... Read the complete review
by Bertie - written on 08/02/08, updated on 12/08/08
My partner and I recieved extremely poor service when purchasing my our first flat through Winkworth Willesden Green, London. As you can imagine, buying a flat is stressful at the best of times but especially when it is you first home that you are purchasing. The day after we first viewed the property, we placed an offer and ... Read the complete review
by - written on 25/09/07
Nothing but trouble with them! No proper communication, very late replies to emails, and trouble getting the deposit back! AVOID!
by Roxy - written on 14/12/06
Winkworths Putney Congrats to them! I have bought a 1 bedroom Victorian flat in Putney with a car parking space and have managed to complete within 4 weeks! I have received an excellent level of service from start to finish! Dealt with a lady called Julia Kaye, she has chased the vendors solicitors, made calls to the owner, ... Read the complete review
by R Appleby - written on 09/10/06
Winkworth in Clapham/Kennington were frankly lazy, stupid and uncommunicative. They see their tenants and landlords as an obstacle in the way of scalping cash by whatever (sometimes dishonest) means possible. Having been a tenant for three years without a late payment and a good relationship with our landlord we were hit with ... Read the complete review
reviews about Winkworth