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Scumbags, even by scumbag standards
Author Name: guest
From even before our tenancy began, they screwed us over in every way and charged us for it.
They fixed nothing, they had mail sent to our flat, they charged us for work not done, they did no repairs anyway. When we moved in it was a tip, with dirt and socks under the beds. Everything was broken when we moved in, and it took months for them to sort it, even despite daily emails, calls and visits.
I had a broken cupboard for 2 years (broken when I moved in) despite asking repeatedly for it to be mended. Our shower never worked properly, despite it being "replaced". I had no door handle for the last three months of the tenancy.
They charge repeated and extortionate admin fees, and a horrific amount for professional cleaning - as well as a check out charge. Also, the cleaning fee they charged us had been altered on the invoice from the invoice they were sent by the cleaning company to charge us nearly £50 more.
AVOID AT ALL COSTS!!
They will screw you over in every way they can think of. Slimy, greasy, dishonest and lazy.
The worst company I have ever had the displeasure of having to deal with. I've never been so empassioned about how bad a company can be. DO NOT USE YOURMOVE.
Summary: AVOID AT ALL COST
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