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Rental Issues and Sale Issues - never again will we use Your Move!!
Author Name: Emma Parry-Thorpe
Disadvantages: Slow, incorrect, unresponsive, liars
I could write a book on the amount of errors made by our local Your Move branch, unfortunately many of these only started to come to light with a tenacy agreement we have as landlords when we had already put our own house on the market with them. From the outset the tenacy agreements was totally cocked up by the Your Move branch in Swinton and the head office depsite the agreement being reviewed we recieved chaser letters as did our tenant for almost 11 months beyond the date after the new 2 year lease had been set up, with the branch blaming head office and head office blaming the branch - no one wanted to accept any liability for all the cock ups.
Our house sale was worse with incorrect location, selling price, desciptions, poor photos, asking us to sign agreements that we weren't given chance to read, telling us that clauses did not apply then later trying to use them against us for financial gain. These folks are a bunch of cow boys - avoid them like the plague!
Summary: Poor service, no attention to detail, no professionalism at all