Your Move Reviews

We sold our house through Your Move in Aug 09. They were slightly cheaper than the others, but don't be persuaded by that! The services we received were 'minimal'. Communication levels were virtually non existent. Potential buyers complained to us during their viewings that it had taken them so long to actually get a viewing organised! Some had ...  Read the complete review

Hate is a very harsh word, but I would say that I hate your move. My experience with them was nothing short of disgusting and I wish I had never ever bothered using them. It all started a few months ago.... I made an appointment and had a chat with the mortgage advisor; we discussed the options and found a very competitive product ...  Read the complete review

I have been very dissapointed with this agency. I bought a property with them and went through two rounds of lettings with them, as well as used their mortgage advisor. The mortgage advisor was free, spent a lot of time with me, got me an excellent deal and was very professional - this part of their service (or at least this individual) was ...  Read the complete review

An estate agent agreed to meet us for a viewing, and the ONLY day and time they could fit us in was at ridicoulouso'clock 10AM on a Sunday morning. To our shock, they did not even turn up! I rang them to find out what had happened and got an anwering machine. Never did we get a call back explaining what had happened. On another occassion, when we ...  Read the complete review

I have used a mortgage advisor from Your Move for over 10 years now. They are really good but have now started charging a fee which is rubbish! It used to be free, then last year it went up to £199 now its jumped to £299 - a lot of money really. As for the estate agency side i cant say theyre very good. As a good mortgage customer i ...  Read the complete review

Your-Move have to be the most imcompetent estate agency ever. How they ever make a sale I'll never know. Coupled with this the Conveyancers they use Home Fast (biggest breach of the Trades Description Act ever!!) they are completely useless. It would seem that there main interest is to get you to put an offer in on a property, then they say ...  Read the complete review

your move are the worst estate agents I have ever dealt with, they did not pass my offer on to a vendor, instead insisting that I took a mortgage through them. This is against fsa rules and the practice should be stamped out.

Branch : Catford, London, SE6 This review relates to a sale in 2004/2005. Your Move came through for me for me in a sale. At the time the market was slow and the property I had to sell was not perfect. I took up a multi-agency deal to maximise my chances. It choose (i) Your Move and (ii) CW Mann (they are since gone) both in ...  Read the complete review

Your Move, to quote their business card, People Focused, Passionate, Professional, Progressive. To create a company whose people care more about delivering the best estate agency experience for its customers, moving made easier! DON'T YOU BELIEVE IT. In May, I accepted an offer from a first time buyer on My Mum's house which had no chain and ...  Read the complete review

I have used several estate agents over the years, and Your Move take pide of place as the worst, by a long, long way. We made several complaints about the poor quality of the documentation provided on our house, which was met with complete apathy.. We complained that they didn't ONCE provide feedback on any viewing on our property, ...  Read the complete review

Your Move are totally rubbish. After finding the perfect property we contacted Your Move to arrange a viewing. So far so good. After the viewing we decided we really liked the place and wanted to put in a offer. However, we were let down by them from that point onwards. We were promised a call back in the afternoon after we put in ...  Read the complete review

Last year ( about this time) My husband and I moved house. We loved the flat that we were in (a two bedroom) but I was pregnant with our first child & whilst we had 2 bedrooms, the second bedroom was a spare room, an office, library and musical instrument room. So we needed a larger house because if not we would probably ...  Read the complete review

Right, I've had enormous problems with Your Move, even at director level they seem utterly indifferent to their clients. I've written to the board of directors at their home addresses and it made no difference, if you have an opinion on Your Move I would ask you to visit my complaints website which I'm hoping will make Your Move ...  Read the complete review

Last Year my partner and I started to think of buying a larger house than the one we were in. 2 adults and 5 children do not go very well into a very small 3 bedroom house. Our first point of call in our search being to look at the estate agents adverts in the free newspapers, this was a real shock to us as a 4 or 5 bedroom property was ...  Read the complete review

A full report will follow when my flat is sold or I have changed agents, whichever is the sooner. - Advantages: Everything before signing with them - Disadvantages: Everything so far after signing with them

We started looking for our first house at the beginning of June,after traipsing round local estate agents we stumbled across a new one which was yourmove direct ooh goody we thought,we can come home and see what it was all about-bad move no.1!! We went in,got sat down offered coffee lovely we thought we'll only be 10mins an hour and ...  Read the complete review

Your Move treated my very badly when I was buying a flat from them. I was a first-time buyer and needed a lot of advice and help in everything that needed to be done. The mortgage adviser was rude, arrogant and patronising. He would 'tut' or tell me 'I wasnt listening to him' if I asked him to explain ...  Read the complete review

We also had huge problems with Your Move. We were looking to buy a plce closer to where my fiance works and contacted the local your move branch after searching through their properties on-line. We arranged an appointment for a Sunday at 1pm and when we arrived at the house we found that there was no one home. We called their office and were ...  Read the complete review

My husband and I decided we wanted to try and sell our home a while ago and decided to enlist our local Your Move in Bolton to do the job. Our property was on the market with this company for six months and it was in the contract that we could give two weeks notice to remove it from the market with them which we thought was very good. ...  Read the complete review

absolutely, totally and completely useless. persuasive sales pitch so they get your property, and then they just sit on it and wait for buyers to walk in and take it off their hands! my beautiful and unusual 3 bed semi was advertised in the local paper by Your Move as having "fitted kitchen and cloakroom/wc" - no mention of the 2 ...  Read the complete review