I've had my fridge freezer for 10 months & it has died. Having just done a big meat shop I've now lost it all. An engineer came out today & I'm told he has to order replacement parts meanwhile I'm hundreds of pounds out of pocket & with no useable fridge. They're unable to tell me when the parts will arrive & it means taking another day off work to be here while they fix it. Not even an apology for selling me such shoddy goods.WARNING: DO NOT buy a Swan fridge freezer.
Never buy a swan fridge/freezer because the door bottle shelf is so flimsy it breaks after removing the first bottle of milk and you CANNOT get spares!
We baught this summer 2009 from Littlewoods catalogue, we decided to be brave and go for the black version. I was really impressed when it arrived, it was well packaged and looked great in my kitchen. I did think it was a bit on the small side, well the fridge is fine- but the freezer space is minimal so i wouldnt reccomend it as your main freezer if there is more then two people in the household. In the end we was given a small chest freezer too as we couldnt fit everything in this one. It doesnt frost up very often and is fairly easy to defrost, i just stick a bowl of boiled water in it then 10 minutes later chisel away at the ice with the scraper provided with the fridge/freezer. The fridge is a great size, it came with various removable accessories to store eggs etc, aswell as a shelve built in for holding bottles. I did find i had to swap the order of the shelves round so i could have bottles on the bottle rack, as the shelves in the doors would clash with the bottles. The lining to seal the door shut did come away a few times, but it does clip back in place again- maybe i should glue it in to save me the hassle of it happening again as it can be a bit annoying. Typically a month after our year warranty expired the fridge/freezer stopped working- i contacted an expert who proceeded to charge me £40 to screw a wire back in that had come loose. Swan engineers cant of put it in very secure, i wasnt a happy bunny but when out of warranty i couldnt complain. Overall we have had quite a few problems with this fridge/freezer, however i'm still really happy with my purchase- mainly because its aestetically pleasing! I do preffare it in the black, it looks really classy and compliments any modern kitchen- again though as with anything in black gloss it shows up dust really easily, which can be a nightmare!
I recently decided to buy a new fridge/freezer, as my old one was starting to look 'tired' and also had always been a litte too large for my small kitchen. My fridge/freezer also had quite a small fridge and a large freezer, and I always found I had a lot of room spare in the freezer compartment, as I do not buy masses of frozen food, but the fridge was always full. ~~~~~~~~~~~~~~~~~~~ CHOOSING A FRIDGE/FREEZER ~~~~~~~~~~~~~~~~~~~ Bearing the above in mind, I was looking around for a fridge/freezer that wasn't as tall as my previous one, and also one with a larger fridge and smaller freezer. I came across the Swan SR5095 whilst browsing through a leaflet from Littlewoods home shopping catalogue, which had quite a few special offers and price reductions inside. It looked like just what I was looking for, standing at 1 metre 42cms high, it was not as tall as my last fridge/freezer, and it has a large fridge compartment, and smaller freezer. Also it was available in silver as well as white, and I did want a silver one to match my other appliances. It ticked all the boxes for my requirements, and priced at £229, which was £30 off its usual price of £259, I ordered one. Other advantages to ordering this fridge/freezer were free delivery, the option to spread the payments over 52 weeks interest free, and also commission back from Littlewoods of 10%, saving me another £23! The disadvantage is the fact that you cannot have a look at it before you buy one. All you can see is a photograph. ~~~~~~~~~~~~~~~~~ DELIVERY & INSTALLATION ~~~~~~~~~~~~~~~~~ After around 10 days, my fridge freezer arrived. I unpacked it and slotted it into the space in my kitchen. The packaging was easy to remove and the fridge/freezer fitted perfectly and looked much better than the previous one which dominated my small kitchen. You are advised to allow the fridge/freezer to stand for 2-3 hours before plugging it into the mains. It is also recommended that after plugging it in, you leave it for 2 hours before introducing the food. The fridge/freezer measures 142cms x 51 cms and has a capacity of 175 litres net. ~~~~~~~~~~~~~~~~~~~~~~~~ THE FRIDGE/ FREEZER COMPARTMENTS ~~~~~~~~~~~~~~~~~~~~~~~~ The fridge compartment is the top half of the fridge/freezer and I was really impressed with it. There are removable glass shelves which you can adjust to different heights inside the fridge, a drinks shelf to lie bottles safely inside the fridge and a large salad bin. There is a large, deep door shelf for storing milk etc, and a couple of smaller ones above. Overall, the fridge compartment is very roomy, it has a capacity of 123 litres, and I was delighted with it, after struggling to always make room in my old fridge! The freezer compartment, however, was different to how I expected it to be. It has a capacity of 52 litres. Yes I wanted a smaller freezer, and from the outside the freezer looked to be just the right size for me, but on opening the freezer door I realised it was a little smaller than I had expected. This is due I believe, to the shelves inside. There are three compartments in the freezer and the bottom two are pull out drawers, which you can remove from the freezer. This means that the full area of the freezer is not being used for food storage, as the food has to go inside these drawers which are quite deep but not very wide. The bottom drawer is the deepest, and you can place quite a few items in there, but it is not very wide. As an example, it is not possible to place a frozen pizza in this section. ( I am just using a frozen pizza as an example as it is one of the largest frozen items you can buy). The middle drawer is not as deep, but it is wider and a frozen pizza will fit in this section, but there is not a lot of room for much else if you did this. This is the drawer that irks me the most as I sometimes find myself re-arranging food in the freezer which is almost like doing a jigsaw puzzle, slotting the items into an appropriate place, so they will fit! The top shelf is actually a shelf, with a pull down door, and this is much better. Food fits much easier into this compartment. My only gripe is that I wish all three compartments were like this! ~~~~~~~~ DEFROSTING ~~~~~~~~ When the inner surfaces of the freezer are covered with a layer of frost about 4mm thick the electricity consumption will increase and the effect of refrigeration reduces. This is when you are advised to defrost. Defrosting does not take long. I placed a container of hot water inside the freezer to help it along. I hate defrosting freezers however, and probably leave it longer than I should before tackling it! I think I may be tempted by a self-defrosting one next time. ~~~~~~ SUMMARY ~~~~~~ For the price I paid, this is a good fridge/freezer, and it looks really nice in my kitchen. Because of the freezer size it is ideal for a smaller family, or if you don't buy a lot of frozen food. The fridge compartment I would say is large enough for a family as it is very spacious. If you tend to buy more chilled/fresh food as I do, then this is ideal. And as I mentioned previously, if you have a small kitchen, this is an ideal size. It is quiet too, my last fridge/freezer could be quite noisy and you could always hear it humming in the background. Whilst the freezer was smaller than I expected, I have found overall that it has still been adequate for my needs, so it is not really a problem. Maybe it is something you should bear in mind though, if buying this model. If you do buy a lot of frozen pizza then this would not be the model for you!
Energy Efficiency / Short name: Swan SR5095