Alcatraz Brasserie, Camberley

I had eaten at this restaurant twice before back in 2005 and the food and service was very good. not excellent but for this type of restaurant it was above average. fast forward two and a half years. We went back on a Saturday night. We walked in and gave our name as we had made a reservation. the waitress looked around the restaurant and then asked us to sit at the table nearest the front door. It seemed as though they hadn't even reserved a table for us. As it was particularly cold and windy that evening I asked if we could sit away from the door and the staff seemed very unwilling to accommodate us. The restaurant had only two other tables in use at this time. ...

Hi There! I have read some of the comments about Alcatraz, first of all I want to say that the first bad review seems to be very personal, I am a local resident from Camberley, I have been to Alcatraz many times with my parents and friends and I have never experienced such a bad service as this person describes in his review. I do not know what yourintentions are but I wanted to tell you that You are doing a bad thing leaving such a bad review about Alcatraz.and I also thing you are wrong. It is very easy to writte bad things about others, especially on places like the internet. I love the place and I will go there again and ...

I have eaten here 3 times now with my girlfriend, and we are delighted with the food, with the atmosphere of the restaurant and with the attitude and service of the staff.
We found it almost impossible to fault the evening - just that one of the desserts we chose was not available (second time that happened!)
We will go again and probably again!