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Ask and you shall receive! - Ask Italian Restuarant Leamington
Ask (Leamington Spa)
Member Name: lubyloo
Ask (Leamington Spa)
Date: 01/02/13, updated on 01/02/13 (63 review reads)
Advantages: Great food and a gluten free/intollerance menu
== Our experience ==
We arrived about 8pm and were able to park outside for free (before 8pm is metered).
We were welcomed at the door by a waiter, he offered us a seat in a small section with lots of people explaining that it was warmer in that section (it was the week while the snow was still around!), we wanted to be able to chat though so we were taken to a window seat further in the restaurant. The restaurant is quite large and does have a small upstairs area. The toilets are situated upstairs.
One of the other reasons for choosing ASK restuarant is that it has a gluten free menu, my hubby is now wheat free so this was quite important.
The waiter came over and asked about drinks, we asked about the gluten free menu which was brought over to us, and I have to say that from there on they were so so helpful, they couldn't do enough for us!
The menu was excellent;
== Starter ==
We didn't have any starters but they ranged from £5 up to £11.45 for a sharing starter.
== Gluten free starter ==
The gluten free also had a choice of Prsciutto E Rucola which is a smoked prosciutto with rocket and chestnut, mushroom and cheese £5 and Insalata Caprese which is tomatoes, rocket with buffalo mozzarella £5.45.
== Main ==
There is a Pasta and risotto section which ranges in price from £7 to £12 and includes many italian and risotto dishes such as Fettuccini Bolognaise, normal bolognaise, ravioli and penne pasta.
There is a meat and fish section which ranges in price from £9 to £13.50 and includes Sea Bass and chicken.
There is a pizza section which ranges in price from £7 to £11.
and also there is a salad section.
== Gluten free main ==
The main gluten free menu had 19 choices of meals - wow! ranging from pasta, pizza's and meat options, prices were the same as the normal menu prices.
== Deserts ==
Deserts range from £5 to £6 a little expensive but well worth it, such as Lemon Tart, profiteroles, tiramisu and cheese cake.
== Gluten free deserts ==
The gluten free deserts were mainly ice creams, sorbets or fruit, there was one option of biscotti biscuits desert and again prices were the same as the normal menu.
On with our experience....
As we were perusing the menu's the head waitress came over to ask if we would like the nutritional information to go with the gluten free menu, she was so helpful telling us that she would rather us see it to make sure everything was safe, being as hubby is also intolerant to egg although we don't worry about that too much, we said yes.
I was amazed she brought out a printed A4 booklet with every single menu item and the ingredients it did or didn't have in it. The list was exellent and included dairy, egg, wheat, nuts and much more.
We decided on our meals; I went for the goats cheese pizza and hubby went for the mozerella cheese pizza. As the waiter came over with pizza's she brought it towards me and said mozerella cheese to which I said no that's for him, she looked confused so I said 'gluten free', she said 'no ah there's problem hold on' and disappeared. The head waitress came back again and was so so apologetic and said after all that she said and she forgot to write down gluten free. She was so lovely it didn't matter she'd made a mistake, it makes such a difference when waitress's acknowledge their mistake and make apologies. Mine arrive on a huge wooden platter with a little mini pizza cutter and then it wasn't long and hubby's now gluten free arrived, it was a different shape so in future we'd know if it was wrong as it would look different. However hubby was thrilled it looked and smelled delicious and more importantly than all it tasted delicious. It too came with it's own little mini pizza cutter.
My goats cheese pizza was absolutely gorgeous, I do like goats cheese on a pizza but sometimes chefs can go over the top and it's a bit over powering, this was in my opinion just exactly the right amount, so as we were eating enjoying the taste the waitress came over again still very apologetic and asking could she make amends by offering a glass of champagne each, we had already got an alcholic drink on arrival and didn't really want another, we said no it was fine and not to worry, oh no she said, will you be having coffee and we said well we'd probably have pudding so she said the coffee's are on us and insisted we have them! (just to note, had she not been apologetic in the first place or been funny about the error I would have pushed for getting the meal for free! but seeing as she was extremely sorry and we felt that she had realised what she could have done, plus the fact we were getting 25% off we decided this was a nice offer)
After the main I was so full but felt I must just give a pudding a taste!! I was undecided between a fudge cake type or a honeycomb cheese cake, the male water who took our order suggested the honeycomb so I went for that and wow I wasn't disappointed, it was delicious with little nuggets of honeycomb. Hubby had a lemon sorbet which he really enjoyed too.
Then came our complimentary coffee's which just topped the evening off. The only thing I have to add is that, it was however, cold, which was a little bit of a shame but that wasn't their fault, I guess they could have tried to get a few more heaters, I ended up sitting with my coat over my knees!!
== Lasting thoughts ==
An excellent evening out, regardless of the mistake and the cold it was lovely fantastic service, very polite staff and with the voucher a great price. We went for the 25% off the whole meal which made it really reasonable. So imagine what a night without the mistake and cold would be like - excellent, we shall certainly be goin there again and the gluten free menu is fantastic with a great many more meals for hubby to try.
I have given it full marks because I believe without the heating issue (which should be solved if we go again) it would have been an excellent night.
Summary: A thumbs up from us.