Newest Review: ... - fish stew, which came in two varieties for £11.95. One was a cream and wine sauce and one a tomato sauce. Other menu options seem to be ... more
Author Name: Gibbs
Bierodrome London Kingsway (London)
Disadvantages: Walking In
Disgusting!!!!! I visited Belgo 9Kingsway) Holburn on Saturday 30th Jan for a pre-booked table. 25 minutes after being seated and having asked 6 times we finally received our menu, two minutes after this we where asked by two seperate waitresses what we would like to order!!!!!!!! we had only just been given menu's. We placed our drinks order which came after the first course was served and two of the drinks where incorrect we then waited 10 minutes for replacements. The main courses arrived well two of the four did. One bowl of mussels 9your signatory dish) and one duck. The two other orders had been forgotton. These eventually turned up 10 minutes after the two of us that had received main meals had finished. The chips we where served where cold and so where the replacements. The mussels where some of the worst i have eaten The sauce was like warm water. Three complaints where made to the staff. The first time we asked where the remainder of our order was the girl rushed off and never returned, we finally asked somebody else who vanished for 5 minutes before returning to say they had been sent to a different table in error. We finally got hold of the original girl we asked who told us the chef had forgotton too make them, if you are going to lie ensure all your staff say the same thing. The highlight of the meal was leaving. The tollets where a disgrace as was the walk down to them, four green bags of mussels sat on the staircase down to the toilets mmmmmmmmmm lucky devils who order your signature dish eh. I complained and the response was 'we are understaffed tonight' really well get more people and is that an excuse for leaving food on a walkway. As i left the toilet a member of staff saw the mussels shouted to the kitchen for somebody to get them and when i reached the top of the stairwell a chef came out to collect them. I will ensure i post similar comments on all available sites for reviewing your premises and i am also writing to the local council to ensure they are aware what an absolute disaster this place is.
Summary: Close it down