Buffet Island (Newcastle-Under-Lyme)
Rude Manager - Buffet Island (Newcastle-Under-Lyme) Restaurant / Cafe National

Newest Review: ... of main courses and sweets. They even had a sushi bar. I couldnt wait to get tucked in. The starters werent bad but on closer look at th... more

Rude Manager
Buffet Island (Newcastle-Under-Lyme)

A+local

Author Name: A local

Product:

Buffet Island (Newcastle-Under-Lyme)

Date: 04/09/08

Rating:

Advantages: Buffet style food

Disadvantages: Poor customer services

Hi

I went to Buffet Island on Saturday evening with my wife and some friends. The service and food was great but the chap dressed in a red jacket who we assume was the manager was quite rude and condescending

We booked a table for 6 but at the last moment 2 of our friends had to cancel leaving only 4 of us.

We arrived and told a waiter who told the manager and he said we should have told him immediately and we would have to sit at a table for 4 . The problem there was that the table would not accommodate my wifes slim wheelchair , I could not sit next to her. The manager did not hide his annoyance at this . After quite a bit of debating with him he agreed, reluctantly, and put us at the original round table for 6

It took the shine off the evening , but as mentioned before the waiters and waitresses and the food was very nice

Summary: Great food