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Member Name: linzeelou
Advantages: My food was nice
Disadvantages: Bad experience for my sister
On a recent trip to Sheffield to see my sister for her birthday, we decided to go to Chiquitos for lunch. Chiquitos actually wasn't our first choice of restaurant. We really wanted to go to Frankie and Benny's but there was a 40 minute wait for a table due to it being half term and the kids not being at school. As I don't really like spicy food, I had never been before but my sister assured me that there were plenty of other options available and that I wouldn't have to order anything remotely spicy if I didn't want to. The Chiquitos restaurant is a tram journey away from the city centre but it doesn't take long to get there, just get off at the Valley Centertainment stop where Cineworld and the arena is.
Once we got sat at our table, of which there was a lot of empty ones to choose from, we were asked extremely quickly if we wanted drinks before our waiter rushed off. Our drinks were then placed on our table without a word before the waiter rushed off again. To me, this was pretty rude and bad service to begin with. There were only two people serving/ taking orders and there weren't that many people in the restaurant. We had to wait about another 15 minutes before we were able to place our order as no one came to see us again during this time.
We chose to take advantage of the special lunch time menu which consisted of 2 courses for £7.99 and our drink would only cost £1.50 which I thought was a pretty good deal. For starters, I had the garlic flatbread which was absolutely delicious. Two oven baked tortillas were placed on top of each other and covered with a garlic powder and herbs. I loved my starter and would happily order this again. My sister had the Mushrooms con Queso and she said hers was fantastic as well.
For my main meal, I was extremely safe with my choice and had the Chiq Chiq Chicken with BBQ sauce. I was definitely not feeling adventurous when it came to ordering something spicy. As well as my chicken, my meal came with onion rings, fries and coleslaw. The chicken was cooked to perfection and it pretty much fell off the bone. There was just the right amount of BBQ sauce for the amount of chicken whereas in some places it can be too much. As I started to tuck into my meal and enjoy it, my sister was not having the same good experience as I was.
She had chosen a vegetable chilli Chimichanga which is filled with chilli, rice, refried beans and melted cheese. Having been to Chiquitos before, she knew that she loved this dish so was really looking forward to eating it. As I was happily enjoying my own meal, she started to eat hers. After only one bite, she told me it tasted like chicken which it definitely shouldn't have. My sister has been vegetarian for 15 years now and has never eaten any form of meat during this time so she was a bit freaked out by her food tasting like chicken. As she cut her meal in half, she saw there was actually chicken in it instead of it being the vegetarian option. Disgusted, she got someone over to our table very quickly and stated what was wrong. The guy serving us just looked at her gone out, not knowing what to do so the supervisor had to be called over instead.
Thankfully, the supervisor was much more helpful and sorted out the problem quickly. He put in another order to the kitchen and explained what was wrong to them and in only 10 minutes, a replacement meal was brought over. My sister was still livid at the point because she had actually eaten some chicken and was disgusted that she had. The supervisor was lovely though and told us that all of her meal would be free and that my drinks and starter would also be free. Even though something quite bad happened, it turned out ok and I only had to pay £5.99 for my meal and my sister's was completely free.
Although my first experience at Chiquitos was not the best, I would still go again. I doubt this kind of thing happens too often but I would advise vegetarians to check their meal if it is something where you might not see the meat.
Summary: Not sure about this one