Chuen Cheng Ku (London) Reviews
Newest Review: ... the fact that we were told we could use the lift if necessary) Upon arriving on Saturday, we were greeted by a unhelpful waitress who seemed to have no knowledge of the booking. We asked for the manager, who told us that he'd moved us upstairs, but refused to let us use the lift. Luckily the disabled guest was just able to use the stairs. We sat down and ordered a round of drinks, which took over half an hour to arrive - and even then some of the party received the wrong drinks, some never arrived and most of the soft drinks were flat. The delay was clearly due to the fact that there was one waitress serving us all. The two starte... more
Customer Chuen Cheng Ku (London) Reviews (2)
by - written on 01/11/04, updated on 26/11/04 (Very useful, 85 readings)
Very, very disapointed. Having read some favorable reviews on this and other websites, my girlfriend and I decided that this would be a good place to celebrate her 21st birthday. Two months prior to the meal, we booked tables for 40, decided on one of the two private rooms (both apparently suitable for up to 40). Three days prior to the meal, I visited them and told them which of the set menus we'd be having. I was once again shown the downstairs room, which we have chosen on the basis that there was a disabled person and several older people in our party (despite the fact that we were told we could use the lift if necessary) Upon ... Read the complete review
by - written on 11/03/04, updated on 11/03/04 (Useful, 120 readings)
I have been dining at the Chuen Cheng Ku for many years, both for business meetings and social celebrations. The genuine Chinese ambience is pleasing as is the fact that many Chinese people choose to dine there. The restaurant is often merrily decorated for various festivals. I always like the immediate service of a pot of tea while choosing from the comprehensive menu. There is a wide choice and my friends and I usually like to select a range of dishes to share. The food is always piping hot and served cheerfully and politely. I would though, like the staff to "hover" a little less as this makes personal conversations with friends a little difficult. ... Read the complete review
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