Costa Coffee Reviews
Description:International Coffee bar chain with over 150 stores worldwide.
Newest Review: ... can't we all when we're rushed off our feet, but the coffee is served hot and quickly. They have a good selection of drinks available, and often during holidays such as Easter and Christmas they put on even more choices. Yesterday I had one of this year's Christmas offerings White Chocolate hot chocolate with whipped cream and cherry sauce. It was lovely, very creamy, hot and with just the ... more
Customer Costa Coffee Reviews (83)
by - written on 18/11/13 (Very useful, 55 readings)
I'm not a regular at Costa Coffee, but if that's all that's available whilst I'm out shopping then I'll happily pop in for a quick coffee or hot chocolate and a muffin, after all I do have a Costa Coffee card. I find that the staff are nearly always polite, at busy times they can be a little harsh, but then can't we all when we're rushed off our feet, but the coffee is served hot and quickly. They have a good selection of drinks available, and often during holidays such as Easter and Christmas they put on even more choices. Yesterday I had one of this year's Christmas offerings White Chocolate hot chocolate with whipped cream and cherry sauce. It was lovely, ... Read the complete review
by - written on 26/10/13 (Very useful, 51 readings)
I am quite a costa regular however it must be said that this is mostly due to the fact I do not have a Starbucks close to me! (which I much prefer) I am a fan of the sweet coffees such as vanilla/caramel lattes and mocha's I usually try any of the limited addition coffee's on offer, the most recent one being the chocolate orange mocha latte that comes with cream on top (very nice!) The service within Costa tends to be of a 'good' level whichever branch I visit. I would not say staff are overly friendly or attentive but I have never encountered rude staff either. My order has always been correct and I have enjoyed every cup of coffee ... Read the complete review
by - written on 18/08/13 (Somewhat useful, 88 readings)
I won't say which branch because I know it happens in most Costa's, but we have just had a massive argument made worse by the attitude of two staff members! My wife is from Europe and has a friend visiting, I was buying the cake and coffee and they were finding a seat. It was 4pm and was quite full so they edged past a chair that was blocking off an area and was immediately 'attacked' by a staff member. Instead of saying why the area was closed she argued that there was sufficient space for them to sit at a nearby table, now baring in mind both my wife and friend was empty handed at this point she then tried to sit them at a table for two and when my wife said but there . Read the complete review
by Wendy Wilson - written on 28/03/13
Have just visited one of the Costa outlets on Mutley Plain in Plymouth.What do they put in it? Reminds me of the quip by Bob Hope on landing at Kai Tak airport in Hong Kong, but which is unrepeatable here.Went home and used some stuff out of a bucket in the garden to get rid of the taste - why do people pay so much for this faux product?Wendy Wilson
by WL - written on 11/10/12
I genuinely do not understand the popularity of Costa coffee. I am a sales rep and with the extensive travelling I do I have tried numerous Costa Coffee cafes. Their coffee is very average. I can honestly say that I have had lots of acceptable coffee from Costa but not once have I experienced the great coffee you sometimes find in a good independent cafe. Also I find the portion sizes are too large for their drinks. I would rather pay less and have a smaller volume to drink. Having to stop to pee when on the motorway is a nuisance! Cakes on the other hand are served in mean small portions and taste as though they are made with budget ingredients. Their cooler drinks ... Read the complete review
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