Newest Review: ... can't we all when we're rushed off our feet, but the coffee is served hot and quickly. They have a good selection of drinks available, an... more
Are Costa only so popular because they have squashed competition and customers have no alternative?
Author Name: WL
Advantages: Their cafes are everywhere so need never be without coffee
Disadvantages: Mediocre to poor quality products, expensive
I genuinely do not understand the popularity of Costa coffee. I am a sales rep and with the extensive travelling I do I have tried numerous Costa Coffee cafes. Their coffee is very average. I can honestly say that I have had lots of acceptable coffee from Costa but not once have I experienced the great coffee you sometimes find in a good independent cafe. Also I find the portion sizes are too large for their drinks. I would rather pay less and have a smaller volume to drink. Having to stop to pee when on the motorway is a nuisance! Cakes on the other hand are served in mean small portions and taste as though they are made with budget ingredients. Their cooler drinks are over sweetened flavoured slush that has a synthetic taste and are expensive at almost £3. There are giant custard creams that I thought looked fun so I bought one last week. Yet again they are disappointing because they taste greasy and lack the crumbly melt in the mouth texture of a normal sized custard cream.
Lately I have been so disappointed with Costa that I plan to use Cafe Nero, or independent cafes.
Summary: Go to cafe Nero or a good independent cafe instead