Newest Review: ... brought over, the server placed them down and went. We then waited another ten minutes until we got fed up and stopped a member of staff a... more
For that special treat
Frankie & Benny's
Member Name: sarahrichmond5
Frankie & Benny's
Advantages: good value family food
Disadvantages: quite popular so you may need to book
Myself and my family have eaten at Franky and Benny's on a couple of occasions in the last few months. We have eaten at the restaurant in Castleford (xcape) and also the one in Kirkstall (Leeds).
On both occasions I have been really impressed with both the service and the food in both of the restaurants.
The restaurants and staff
I found the atmosphere in both the restaurants great, The restraunts are lovely and friendly they are ideal for both families or couples. They have a nice lively feeling about them yet they are not too noisy.
The ones I have visited had an American theme and you can either sit at tables or in little pods. We chose the pods, they were very spacious and there were 4 of us.
The restaurants are really well laid out and organized. There are staff at the entrance when you first enter the restaurant that will seat you when you arrive.
After we were seated a waitress came over and introduced herself and our drinks order was taken.
On both occasions we were then left for about 10 mins before she returned to take our food order. I liked this as it gave us the opportunity to properly review the menu and make our choices, I hate it in restaurants when they return quickly and you feel rushed.
The restaurant also provide pens and drawing paper for the children which helps keep any little ones occupied. The staff are all very polite and come back part way through your meal to check that everything is alright which is nice.
I would say the food is average for cost. We have paid around £60 for a meal for 4 people (2 adults and 2 children) this was for 2 courses and included a drink each. Generally the main courses range from £10 to £15 depending on what you get.
I love the food and have never been disappointed on any of my visits. It is always cooked and presented really nicely. You can ask for your food to be cooked a certain way if you want to or if you want to make changes to the food on the menu this is also possible for example if you wanted a burger but didn't want something that was on it they will be happy to remove it. They are also happy to help you with any special celebrations, when it was my daughters birthday they brought out a dessert with a candle in it and sang happy birthday which was lovely.
Overall I on would recommend the restaurants to anyone they are brilliant family restaurants and great value.
Summary: great for a special treat