A terrible state of the Union (Hamburger Union (London))

Member Name: jamesontheroad

Product:	Hamburger Union (London)
Date:	08/11/08 (61 review reads)
Rating:

Advantages: An alternative to starving.

Disadvantages: An alternative to enjoyable dining.

Such a big disappointment. I don't often write restaurant reviews on Dooyoo, but I have to warn people off Hamburger Union at Tottenham Court Road.

We showed up around 20h30 on a busy Friday night, but there was just one member of staff on the tills. Her service was perfunctory. Drinks came from the kitchen (slowly) and were phenomenally overpriced for soda poured from cans and cranberry juice from an Ocean Spray carton.

I ordered a large Monterrey Jack burger and my friend had a chicken burger. My burger was just horrible. Poor quality texture and overcooked (can't a gourmet burger bar ask how you want your meat?). The cheese and burger bun were below par and the experience was just not enjoyable. The chunky chips were not good and the dip was acidic and artificial.

The décor is odd... it suggests upscale diner but the plastic plates are weird. If not going for disposable paper and card wrappers, why not just have more durable and attractive crockery? It sums up a major problem with Hamburger Union: it hasn't got a clue whether it's a restaurant or a fast food outlet. The food was below the standard I'd expect of a fast food place and at restaurant prices.

Summary: That cow did not deserve to be so disrespected.