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The Hussain experience!
Hussains Indian Restaurant (Weston-super-Mare)
Member Name: xxfoxyredxx
Hussains Indian Restaurant (Weston-super-Mare)
Advantages: Clean place
Disadvantages: Too busy, food is horrid
Recently I moved to Weston Super Mare away from the West Midlands. There are two things I miss due to this move. One being my parents who I lived with prior to moving and the other is a good Indian meal cos to be honest although I have consumed Indian food here I haven't really enjoyed it!
So I was delighted when my parents announced they were coming to visit me and staying in an apartment up the road and would be collecting me and my mate for a curry one evening. I scouted about for a decent place and took word of mouth from people I know and here, people love Hussains so I confidently booked a table for 4!
Tel: 01934 621626
First off let me point a couple of things out! Parking near there is hard as it is a city central location. However it is on the bus route and near taxi ranks and locally there are bars and pubs if you want to make a bit of a night of it and the general area is rather busy.
The restaurant looks small from the front and similar to a shop. Once inside however it really isn't so small with dim lighting and lots of different sized and shaped chairs and tables but the only downside is that they really do pack you in tightly giving little room to manoeuvre about. It is a clean restaurant though, well staffed by a lot of people and they are friendly and cheerful enough to be fair to them. There is a some quiet contemporary Indian music played in the background and ornaments and pictures scattered and the whole restaurant is over two floors.
Downstairs there is a well stocked bar and the kitchen is the back and closed off. Upstairs there are toilets which are clean enough and a small area where staff work from...getting the food up etc.
However we sat upstairs and felt that we were part of a cattle market going on and felt a little bit rushed. Ok it was a Friday night I'll give you that but not only was it really noisy through patrons, the music was on along with a tv and either side of us other people sat on tables and were almost touching us.
Ordering was simple enough though our poppadums took ages to come out! They were nice though and we did comment on how fresh they tasted and thoroughly enjoyed them along with all all the pickles and sauces. We all ordered different main courses (the 4 of us) and this is where it all started to go horribly wrong!)
I and my stepfather had a tandoori mixed grill each. The prawns were rubbery and cold and the meat was tough as old boots. My Step-Father ordered a madras sauce to go with his and out came a korma one and he did let the staff know but by the time it came out correctly it was too late and got wasted. My mates chicken tikka bhuna and my mums chicken tikka balti were freezing and the rices came out stodgy and flavourless and in pools of water. The portions were not at all big or filling and no one enjoyed their meal one bit. The only bit that was nice enough were the nans! The manager did come over ask if we were ok but we simply wanted to leave and to not discuss it lol! I think that the manager spotted our discontent and did apologise and at that point my Step-Dad did point out about the coldness of our food and the fact that it was all rather inedible but no refund or anything was offered and he didn't want to create a fuss whilst out in company.
The menu is rather extensive with plenty of starters, main meals, desserts, breads and side dishes that you would expect to see and of course prices do vary depending on what you have. Our meal for 4 people along with a drink each of 3 half a lagers and a pint came to just under £80.00 and we all were not happy about that and felt a bit ripped off to be perfectly honest with you.
There is also not a no smoking area so your on the street if you want to indulge and in my opinion this really isn't a disabled friendly restaurant at all however there is a disabled loo downstairs to the best of my knowledge.
They do, do take-aways and I think there is a 10% discount but all in all our experience wasn't very good at all and on those grounds I simply can't recommend it.
To top things off when we all told my friend who's partner recommended this restaurant to me all about it she called them. She was upset to recommend a place and as she's a local landlady in the area and has often directed people there. She explained fully about our experience and the manager did sympathise and also said he would send us vouchers to encourage us to go again. That was a few weeks ago now but to be honest we don't want them anyway and to go through that again! lol
The Pink Leaf Indian (I have done a review on that place) is far superior and only just a few steps away from this place. Sure this place is clean and looks pleasant enough but if they can't cope with the volume of people maybe they should try scale it down a little? I know places want to make money but squashing everyone in so much is hell!
Not for me and I will never go again....not even for a freebie lol.
Summary: Too expensive for what it is!