Newest Review: ... Heston inspired dishes removed, which makes sense as the customers of Little Chef expect a cheap and tasty meal. The prices remain... more
Oh no... not AGAIN
Member Name: Flufkin
Date: 30/11/01, updated on 03/12/01 (238 review reads)
Advantages: Easy to find
Disadvantages: Service, Food Quality, Cost
On the long trawl around England to various holiday destinations we have come across clumps of Little Chefs, often now co-habiting with Burger King it seems.
It's a bit like shopping at Toys'R'Us, we always think THIS time, it'll be different. But it never is.
We have three Childen (2,4 and 6) so the need for frequent stops on long journeys is higher than if it was just us.
Normally in the middle of nowhere they are under staffed by the widest range of staff you can see anywhere (even at MacDonalds). So if you into people watching, Little Chef is great.
When you sit down and look at the menu your heart sinks. There's a lot of grilled and fried stuff with a couple of currys thrown in. So if you, say, go for the all day breaksfast you'd get a greasy breakfast, that would not be out of place in a 'greasy spoon' cafe. So my wife and I normally have a 'make do' choice, i.e. the least worse thing on the menu rather than something we really fancy.
The kids stuff is not so bad, as it's stuff the kids actually eat (chicken nuggets, sausage, beans, chips, fish fingers etc). But we've never (and I mean never!) had exactly what we ordered (even if its beans rather than spaghetti.)
But the service, both in terms of quality and speed has been uniformly dreadful. It must be the training, or the lack of decent management because I don't think you can (always) blame it on the staff.
And when you leave and look at the bill, you always think. Why on earth did we do that? It must us £25 as a family by the time we've had coffee, about double what we would spend at MacDonalds.
So why do we continue to stop? Because when there are 3 hungry screaming kids in the back of the car, even a stop at a Little Chef can bring a measure of relief.