Dear Sir / Madam

Re: McDonald's, Manchester Arndale, Manchester, UK

I understand its busy, and everyone needs to be served in turn, however there is absolutely no need to be waiting 7 mins for two cheeseburgers, especially when i can clearly see them in the little warmer thing.

however i do feel there is a need to teach the staff basic etiquette, i'm no gentleman, but my mother always taught me to say please and thankyou, after all, my money im handing over does pay your wages! maybe less of the tutting when asking for a bag to take away in too? and whoever the blonde service manager is needs to be seriously questioned on her ability to talk to staff, as im pretty sure she thinks she is in a pet shop and addressing animals.

if it werent for the fact that i do have a slght milkshake addiction i'd probably never return again. and i think my ongoing diet is just lookin for a reason to say no.

please pick your game up as i know im not the only one who thinks your idea of service is terrible!

please be aware, im addressing an issue at MANCHESTER ARNDALE only, other stores im sure have a much more higher calibre of staff. *snigger*