Unproffesional service, bland food, overpriced -  Nandos Restaurant / Cafe National
Nandos 

Newest Review: ... given menus. The food is mostly chicken, although there are some good vegetarian options, and a couple of red meat items like a steak roll... more

Unproffesional service, bland food, overpriced (Nandos)

agent+marmalade

Member Name: agent marmalade

Product:

Nandos

Date: 06/06/08 (91 review reads)
Rating:

Advantages: What?

Disadvantages: Nothing good there to steal to compensate yourself for the ordeal.

When I visited Nandos, in Colchester I was shocked by bad service, never mind the bland, overpriced food, I could have dealt with rubbish food! The waiter made a big mistake on our order, which I noticed before the food arrived. When I took the receipt back to the till and asked nicely for it to be corrected, the manager refused as they had already made the salad - which I said I didn't want and did not order! And that it would be impossible to give me my money back and give me the food I wanted instead!!! It was nasty and embarrassing. The meal came to £32.35 which was not reflected by the quality of service we got. I complained in writing soon after and received no reply. Not recommended. If they hadn't already took my cash at the start I'd never have paid. Appalling. No star rating.

Summary: Daylight robbery.

Last members to rate this review:
(2 members total)

Raptor32%2Ffloatingclouds%2F

View all 2 member ratings

Overall rating: Somewhat useful

Last comment:
PrinceValiant

- 06/04/09

Yes they always get my order wrong too and refuse to exchange it. Even burger king has better customer service, and it is half the price.


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