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A sandwich bar but with luxury prices
O Brien's Irish Sandwich Bar
Member Name: tangoman84
O Brien's Irish Sandwich Bar
Advantages: Good tasting and fresh foods, good variety of menu
Disadvantages: Expensive, poor staffing, surcharges for card use on orders less than £5, items not available
I work in Glasgow city centre and sometimes I am like the rest of the workers out there and have a bad morning and need something to give you that little pick me up and so when O'Briens recently opened a new place across from my work I decided to give them a shot.
O'Briens is a luxury sandwich store offering a variety of sandwiches, wraps, baked potatoes, soups, cakes and more.
I have been in on a couple of accassions and had a variety of different things from them ranging from their cakes and a wrap to a baked potato with some filling and have been pleased with the quality of my purchases on each occassion but unfortunately this is where the positives of my experience have ended.
Each time I have visited O'Briens I have had to queue for ages and when I finally get to being served I have found ordering to be extremely difficult due to foreign workers not being able to understand me speaking in clear and concise English.
Upon placing my order I have regularly found that O'Briens either don't have baked potatoes ready or don't have any in stock to serve which is frustrating but I don't mind ordering their sandwiches so can forgive that somewhat.
The items you order are more expensive than in other sandwich places and so when you get to the paying stage following all your frustrations with language barriers and items not being available it is somewhat of a kick in the teeth to then be charged so much for the priveledge including a surcharge of 50p if you pay be card and your order is less than £5.
- Tasty and freshly prepared food
- Ability to choose all things on your sandwiches including butter, salad, fillings, etc
- Ability to pay be debit or credit card
- Cards stamped so that after 10 sandwiches you get one free
- Great product variety
- Poor staff with language barriers and a lack of attention paid during orders leading to a lot of repeating yourself and also long queues
- Surcharge if you pay by card and it is less than £5
- Items not available due to not being ready at lunch times or lack of stock
All in all O'Briens is somewhere I used to use for a treat but since I have not had any good experiences I have now stopped using them as I found them expensive and the ordering experience to be somewhat more difficult than any other sandwich places. The food is good quality but that is the only saving grace for me.
Summary: Ordering a sandwich should be cheaper and easier than this