“ Thai. 181 Fulham Road ,Chelsea, London SW3 6JN. Tel +44(0)207 351 5692 „
Here is a copy of a letter I wrote to Patara Restaurant in Greek St recently.
'On Saturday 12 May I reserved a table at your Greek St restaurant, for seven people, at 8pm. I arrived on time with my group. We were seated and served drinks, followed by an excellent starter.
At that point, the staff appeared to forget we were there. We repeatedly asked for our main course. Nobody apologised while we were waiting for our food, or offered us any drinks.
The main course eventually arrived at 930, an hour and a half after we had sat down. To add insult to injury, when the main course arrived, it was cold. For every person around the table.
When we told the staff we had had enough, and intended to leave, again, nobody apologised. In fact, it seemed as if the staff did not have a clue what they were doing. We paid for our drinks, despite the fact that most restaurants would have provided them on the house if they food was so disastrously late.
This level of service is unacceptable in a restaurant that charges what you do, and operates in the market you do. You have plenty of competition.
The event was my birthday, which I was hoping to enjoy. I will not be recommending your restaurant to anyone I know.'
I have yet to receive a reply. AVOID!
Patara is on the corner of the Fulham Rd and Sydney Street. It's cosy, and because it is not large, reserving a table is definitely recommended. Although I haven't eaten in all Thais of London, I find it to be the best Thai food in the city. Service is impeccable, the prawn crackers are not your usual, greasy, white things, but made in-house and are out of this world. I don't like very hot food, but I hear the curries are delicious. I personally like to stick to the steamed dumplings (hmmm) and all the other goodies. Patara is moderately priced (starters are £5-£7 and main courses £12-£17). There are some good wines to choose from and the atmosphere is 'busy' without the hecticness or rowdiness that could accompany it, but it has a buzzy, fun ambience. The age group is all-round, young and old alike and is suitable for dinner I find (I've never been there for lunch!). Definitely worth a try for when you're tired of Chinese but feel like something a little more exotic.