Welcome! Log in or Register
£2.99 Best Offer by: amazon.co.uk marketplace See more offers
302 Reviews
  • Greasy Base
  • slow
  • Sort by:

    * Prices may differ from that shown

  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    302 Reviews
    Sort by:
    • More +
      15.02.2014 14:39
      2 Comments

      Advantages

      Disadvantages

      If you like cardboard please try.

      I've managed to get more than halfway through life without ever sampling the delights of Pizza Hut. How, you might ask... well, I don't like tomatoes so pizza has always been off the menu. Tonight though, as my son was ordering a take away he asked if I fancied anything, adding that "they do garlic bread, chicken strips and chips you know". Being the person that cooks every night I thought to myself 'Why not?' I sat down, feet up and looked forward to a plate full of effort free tasty food. The delivery chap arrived in good time and the selection of goodies immediately distributed to the hungry souls. What a pile of rubbish... the out-right cheek of Pizza Hut to emblazon their boxes with 'Oven Hot to Your Door', a new-born baby's bathwater would be hotter than the insipid selection of processed junk offered up. The chips, limp and bland, certainly not 'as described'. The chicken strips had clearly been exposed to some heat at some point, evidenced by the slight browning to one side, but clearly the heat hadn't been applied recently. The crispy coating had the texture of three day old popcorn, you know, when it squeaks against your teeth! Finally we must mention the garlic bread... completely devoid of the merest hint of garlic. The bacon topping was present but added little flavour. I may as well have been nibbling the corner of the (misinformation bearing) box. Thinking about it, I should give Pizza Hut some credit because one promise was kept... they delivered it all. If they hadn't I suppose they would have breached our 'contract', instead they chose to breach the trades description act... something much more difficult to counter. Never again.

      Comments

      Login or register to add comments
      • More +
        05.08.2013 02:05

        Advantages

        Disadvantages

        no loyalty to customers

        Very very disappointed after attending Pizza Hut star city.
        If any of you want to be treated as the staff are doing you a favour then carry on, but the staff at this place are forgetting customers attend pizza hut to enjoy their food if you question why its taken so long & as why its cold its cse they had other customers to attend to & its because the staff were fasting so they left our pizza on the side while they opened their fast & then remembered to serve us our cold pizzas. they will tell you to wait another 20mins to get you a fresh hot pizza.
        The manager is no better surley its only common sense to not have every member of staff going of on lunch break at the same time!
        I appreciate thst every1 has religious duties to attend by closing & opening their fast on time but The Staff at tgis pizza hut are very rude non apologetic
        your all better of spending your hard earned cash dinning somewhere were you'll get the satisfaction of enjoying!

        Comments

        Login or register to add comments
      • More +
        11.03.2013 11:50
        Very helpful
        (Rating)
        2 Comments

        Advantages

        Disadvantages

        My advice: Come early to get a table and the food at the time you want it.

        Our local Pizza Hut stores are Chesterfield, Sheffield, Mansfield and Nottingham. They are all pretty much the same except for their size and busyness. Parking at any Pizza Hut is often a chore because whilst some do have their own car parks they are always full, not monitored and therefore, attract freeloaders who park and then go elsewhere leaving customers to use the paying car parks, or parking on the road.

        Inside staff greet you with a hello and then seat you at your table. By which point they sometimes forget about you, and you have to ask to order rather than be asked to order. This happened to me the last time I went and many times before sadly. The staff are however, are happy to come round to your table part way through the meal and ask if everything is ok. Pretty standard for restaurants, but that's good, at least they are keeping that standard.

        The food normally takes around 15-25 minutes to arrive although in the busy town centre of Nottingham, the one near the town hall is very busy and i expect it to take more time especially during special events like the ice rink near christmas time. The food is normally of good quality. I have had the occasional pizza come out with just a dashing of topping and mostly base and sauce but this was quickly sorted by the staff.

        Their pasta's are very nice but as you'd expect, packed with calories and no nutritional value whatsoever. The salad is also very nice and is always on a sort of salad car type of bar in the middle of the restaurant with people swarming round it. They have sauces, bacon bits, lots of cold pasta and veg such as beetroot and potato salad.

        Tables are always cleaned before someone sits down and the premises is generally kept up to scratch in terms of hygiene. The one at Mansfield recently had their toilets re done and now looks very modern. Pizza hut also do a lot of nice one off's too, like for birthday parties they dim the lights and bring out a cake singing happy birthday to the child who's birthday it is. Parties can be arranged in store or by phone. They also do promotional one off's too, like the secret envelope which can only be opened by a manager on a certain date, which will have food vouchers or prizes inside.

        Overall this is a great place but parking is an issue and at busy times in city centre Pizza Hut's you'll find you have to wait for a fairly long amount of time. My advice: Come early.

        Comments

        Login or register to add comments
        • More +
          07.02.2013 23:41
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          a relaxed family friendly pizza place

          I just went to the Pizza Hut at Crystal Peaks in Sheffield. I took along with me my two sons and one sons girlfriend.
          Before setting off I had peviously printed a 50% off stuffed crust pizza from the Pizza Hut site. Pizza Hut often has different money off promotions, so it is well worth a search on the internet before going there to eat.
          On entering the restuarant we were warmly greeted by a friendly staff member, who was very obliging and gave us a booth table thst we had all wanted to sit at.
          The restuarant was quite busy and we found that we had to wait about 10 minutes before someone came along to take our order.
          When ordering our pizza's, I said I had a voucher to use. At this point I did notice a distinct change in the server's customer service towards us, which I did feel a little off putting.
          I ordered a flaming hot stuffed crust pizza, that lived up to its name! and a fairly normal double peperroni. I also ordered a lasagne which my son ate and he said was very tasty.
          I had thought the pizza crust would be deep pan, but it came as thin crust. We had not been asked about this choice option when ordering and I was slightly disappointed as the pizza crust was very thin and not very fulling.
          We also received free unlimited salad with our meal. You are given a small cereal type of bowl in which to put your salad. It does not hold very much, so like me you will probably find yourself going back for more.
          I thought the salad choice itself was average but were presented in very small containers, which did not present the salad choices in the best way..
          Overall I would say we had a tasty enjoyable meal at Pizza Hut at a discounted cost and although the customer service was inconsistant the food was tasty and enjoyable.

          Comments

          Login or register to add comments
        • More +
          22.12.2012 11:44
          Very helpful
          (Rating)
          3 Comments

          Advantages

          Disadvantages

          a nice Pizza Hut

          ~Pizza Hut, Glasgow~

          Argyle Street
          Glasgow
          G2 8BU

          0141 221 0144

          There are few Pizza Huts in Glasgow City Centre but I will focus on the Argyle Street restaurant. This particular Pizza Hut is just outside of Central Train Station and sits on a corner near KFC, McDonalds and Chopstix. There is no reserved parking but there is a paid car park a few minutes walk from the restaurant.

          This Pizza Hut is open 7 days a week and offers a sit in and take out menu. Opening times are as follows :

          *Sunday 12.00-22.00
          *Monday 12.00-21.30
          *Tuesday-Saturday 11.00-23.00

          Pizza Hut has disabled facilities and baby facilities including high chairs.

          ~Food Available~

          As you would expect, Pizza Hut mainly offers pizzas with a few additional menu options.

          *Starters - include potato wedges, nachos and garlic bread priced from £2.25.
          *Pasta dishes - include lasagne, mushroom bake and salmon bake priced from £7.95
          *Salad is available for £5.55 for as much as you want. This is free with each main meal purchased.
          *Pizza - lots to choose from starting with what type of base you want (pan, thin or gluten free) and then lots of vegetarian toppings, meat and other toppings that you can mix and match. Set pizza options are available including 'Double Pepperoni' and 'Chicken Supreme'. You can go half and half or add cheese bites. Pizzas are available in regular or large sizes priced from £6.75.
          *Desserts - cookie dough with toppings,crumble, fudge cake, ice cream from the Factory. Priced from £2.95.
          *Childrens meals - £3.99 for salad, pizza/pasta and a drink.
          *Drinks - unlimited fizzy juice, water, wine, beer and alcopops from £1.50.

          Pizza Hut also offer a weekday buffet for £6.99 (adult) and £3.99 (child) as well as weekday happy hour deals at certain times. Check the website for more details www.pizzahut.co.uk.

          ~Our Visit~

          I love Pizza Hut but we don't get to visit much now as I am on a diet and my son doesn't like anything that they offer. We have visited the Argyle Street Pizza Hut several times and have never had any problems during our visits here. Our most recent visit to this restaurant was on Sunday. I had planned a shopping trip with my friend in Glasgow and we had planned on going to an Italian restaurant. After wandering around for 2 solid hours, we couldn't find a table anywhere that was within our price range. We gave up and decided to go to Pizza Hut!

          We were seated quickly though the restaurant was quite busy. This Pizza Hut is set across two levels and on this occasion we opted to sit downstairs. The restaurant is clean as are the toilets but there are a lot of tables crammed in to a small space. There isn't an ideal amount of space at the buffet area and it does feel quite crammed. Service in this restaurant is friendly and food is served promptly and always with a smile. The buffet and occasional set menus offer good value for money. We have participated in these offers before but they aren't available on a Sunday anymore so we had to order from the main menu.

          ~Mmm Food!~

          Having dined at Pizza Hut a lot over the past few years, I have my favourite items for the menu. We ordered two strawberry milkshakes to drink and these were soooooo tasty as they had strawberry syrup in them! The menu is well laid out and sufficient time is given to decide what we want. Pizza Hut are really good at accommodating fussy eaters as we found as the man at the next table was a very plain eater. They cater for all and are family friendly with their dishes and service. Children are given pencils and paper too!

          We ordered a dish of garlic bread to share which was lovely and some nachos. I am used to ordering these nachos at my local Pizza Hut but wasn't overly impressed with the lack of cheese on ours as it made them a little dry. The sour cream and salsa were lovely. We sometimes order the potato wedges as they are usually delicious. As we purchased two main meals, we were given a salad bowl to fill up. This is great if you have a big appetite but can be very filling so I didn't eat much. The salad bar is varied and everything looked and tasted fresh. I had a few different things including tomato pasta, breadsticks, coleslaw, beetroot and some tortilla chips.

          I was desperate to have a pasta dish rather than pizza but was quite disappointed at the choice. I know the focus is on pizza but there are only four pasta dishes and two contain mushroom based sauces. I do love the pizza at Pizza Hut and have always found that the Argyle Street restaurant cooks it to perfection. My favourite is a pan pizza with pepperoni, bacon, lots of cheese and a stuffed crust - mmmmm! But anyway, I ordered lasagne (British and Irish beef, chianti bolognese sauce, tomatoes and topped with mature cheddar sauce - £7.96). Pizza Hut promote their pasta dishes as being foot long dishes. I was expecting something bigger than I could eat but received a nice narrow but long dish. My lasagne but cooked beautifully and hot through. There were a few layers of tasty pasta but not a massive amount of meat. The sauce was lovely and flavoursome but the best part was definitely the cheese topping - creamy and absolutely divine!

          I enjoyed my foot long lasange but couldn't resist a bit of my friends pizza. She ordered a thin base cheese and onion pizza and it was huge - around 8 pieces in total. The pizza was lovely and perfectly seasoned though chilli flakes and parmasean are available if you fancy it. The pizza wasn't greasy which I appreciated. The pizza remained unfinished as it was so big. Pizza Hut give you the option of boxing up any remains but we had two slices left so declined as we were going to the market and didn't fancy carrying it about. It is good that this is an option though.

          The desserts are choice is limited but I'm sure everyone will find something suitable. I always have room for dessert and couldn't resist ordering one of the 'exclusive to Pizza Hut' cookie dough desserts. My choice was banoffe cookie dough - out of this world! Warm, sticky, chewy and well worth the 555calories -! The ice cream was delicious and the sauce sweet. We got two spoons and shared so didn't consume as much calories really. We were full after our feast and very satisfied. I have tried the ice cream

          ~Conclusion~

          Pizza Hut on Argyle Street is great for a bite to eat. The food is cooked well and there is lots of dishes to choose from. We paid around £33.00 for our food and drinks which I feel is reasonable given how happy we were. The service was good and the location is perfect for a bite to eat whilst out shopping. It does seem to be the busiest Pizza Hut in the City Centre from experience but most convenient as we like to shop in that area of Glasgow.

          The nachos could have been doing with more cheese but other than that the food was good. The service we received was good but I do grudge paying so much for pizza even if it is delicious! We paid by cash but they accept debit cards and bring the machine to your table.

          Thanks for reading :)

          Comments

          Login or register to add comments
          • More +
            17.07.2012 20:37

            Advantages

            Disadvantages

            Great for a cheap tasty Pizza.

            I wouldn't say Pizza hut pizzas are anything like authentic Italian pizzas, they're very much an Americanised version of pizza and really not very good for you. They are, however, tasty!

            I always look at what deals are on when I go to Pizza hut because there's often a voucher available online with a really good deal or then when you get there, there's often an early bird or other special menu.

            Pizza hut has a salad bar that is much more than just lettuce and tomato for example it includes various pastas, potato salad, croutons etc etc and the best thing is that it's free and unlimited when you buy a main course! We like to go to Pizza hut before we go to the cinema, I tend to fill up on Salad, have a couple of slices of my Pizza and then ask them to box my Pizza hut to take away for the next days lunch! This has never been a problem and they box it up for free so in effect you're getting two meals for the price of one.

            I really like the chill shaker that you get on the table - I find that this spices my Pizza up nicely and always put loads on.

            There's plenty of choice and I wouldn't say I have a particular favourite. I tend to have the unlimited refill cordial though - a load of salad bar items and then a load of Pizza can make you thirsty!

            Pizza hut isn't where i'd go on a special date or anything, it's often full of noisy kids but it serves it's purpose.

            Comments

            Login or register to add comments
          • More +
            22.05.2012 14:36
            Very helpful
            (Rating)
            1 Comment

            Advantages

            Disadvantages

            Definitely worth a visit.

            I have to start by saying that my partner and I eat out way too often. It is our only vice - we don't drink, smoke or party hard. We're more the stay in and play a board game type. Anyway, our favourite fast food restaurant has got to be Pizza Hut.

            There are several Pizza Hut restaurants near where I live, I have visited them all at some point and the service has always been fabulous. The staff in Pizza Hut are generally really friendly and go out of their way to make you feel comfortable. I've seen them tolerate bratty kids, loutish dads and stuck up bimbos (on more than one occasion) and they are always very polite and professional, but assertive. The food is always quick to reach the table after ordering and is warm. Furthermore the restaurant is clean. I don't think I can ever say that I've received bad service in any Pizza Hut establishment. Hence why they always get a good tip from us. Occasionally we are disappointed when certain bases are out of stock, but staff are always upfront and tell us what they don't have right after we're seated.

            The food itself is pretty delicious, but terribly unhealthy (unless you opt for the salad bar, or a pretty basic pizza) I was excited when they started doing pastas but their selection isn't great so I tend to stick to pizza. There are so many ways to customise your pizza (half and half? BBQ sauce? Half cheese?) that my partner and I usually argue about what to get, but that's all a part of the fun. Pizza Hut offer free refills on soft drinks and squash - this is brilliant as it saves me at least £4.50 off my final bill.

            They are great for families too - there are usually some pretty great deals on, which making eating out in a larger group more affordable. They also provide colouring sheets and crayons for kids - always a big help to parents. I also think the staff are great with kids, speaking to them on their level but never condescending them. And of course the ice cream factory is always a hit with little ones!!

            To sum up, I think Pizza Hut is a fab place to eat (not too often though - especially if health conscious!) with a lovely atmosphere and professional staff. Food is always tasty, warm and reasonably priced.

            Comments

            Login or register to add comments
            • More +
              28.04.2012 23:32
              Very helpful
              (Rating)

              Advantages

              Disadvantages

              great for family meal out with young children

              We recently went for a meal out to pizza hut with our young children. I had not been in pizza hut for at least 5 years! As it seems a lot of the ones near me had closed down but with our new car we decided to drive to a pizza hut in one of the out of town shopping areas nearby and give it a try.

              I have to say I was quite impressed with how good value it is, as they are giving out free unlimited salad bowls these days so you only have to buy the pizza and no need to pay out for any sides as you have the salad. One large pizza was the right amount for us 2 adults and 2 children (+ a baby eating a little bit here and there) so for this and the drinks and deserts it came to around 30 pounds for everyone which is much cheaper than a lot of meals come to these days.

              The taste of the food is good, I have always liked pizza hut since I was little and I still find it nice especially with the salad bar. It was the first time my boys had been there, although they have had the take away but it does taste much nicer when it is fresh in the restaurant. My 3 year old said it was delicious and scrumptious so clearly he really liked it. They will give half half different toppings on the pizza which is handy as we could have plain for the children and a vegetable one for our selves.

              The restaurant was nice and clean and fresh looking, and we had a nice curved shape booth seat with a spinning part on top of the table to put the pizza on, which I found quite cool and better than a normal table.

              The children were given colouring sheets, activity book, crayons and hats to make so plenty to keep them busy while waiting for the food which is always a good thing as it makes your life easier.

              I remember the ice cream machine from when I was little so I thought my boys would find it quite exciting and I was correct! This is a really fun feature of the restaurant which makes it a bit more fun than other meals out for young children, in my opinion. They really enjoyed adding all the toppings on themselves, and seeing the machine, as well as enjoyed the taste.

              I'm sure we will go back again soon and not leave it so long before visiting again this time.

              Comments

              Login or register to add comments
            • More +
              09.04.2012 22:38
              Very helpful
              (Rating)
              2 Comments

              Advantages

              Disadvantages

              A yummy pizza delivered hot to your door

              Everyone likes a good old pizza, well I'm guessing everyone likes a pizza, have yet to meet anyone who doesn't, I've even known a couple of people who don't even like cheese but still like a good pizza.

              Pizza hut (as the name suggests) is a pizza restaurant, it was founded by brothers Dan and Frank Carney in Kansas America in 1958 and has since spread to most countries in the world. Pizza huts can be dine in restaurants, take aways or a combination of both. As I live in the UK I will be focussing on pizza huts located in the UK, but I imagine menus are very similar in different countries.

              The take away menu (I mainly go for take aways) at your typical pizza hut consists mainly of pizzas, but they also offer pastas (in keeping with the italiany theme), a variety of side dishes and deserts. If you are eating in at the restaurant they also offer a salad buffet (comes free with any main dish or can be bought separately on its own), unlimited fizzy and diluting juice refills and at lunch time there is a buffet of pizza, pasta and salad. There is also a children's menu available if you eat in, this includes salad, pizza, pasta, juice and deserts.

              The lunchtime buffet is a very reasonable price at around £6.99 for adults and £3.99 for kids and is available until 3pm. Unlimited drinks are available all day and are around £2, the unlimited refills is a great idea because sometimes drinks can be very expensive and if you are extra thirsty can get a bit pricey unless you just want tap water!

              Take aways can be ordered by phone or online, you can pay by card or cash on delivery if your order is less than £20. I prefer to order online as you can take your time choosing what you want and see what is available. The pizza hut website is is well laid out and easy to use. You first need to enter your postcode so your nearest resteraunt can be located, then you chose if you want your order to be delivered or if you want to collect it, you can even chose a time later on in the day you want your order to be delivered (have never tried that one myself). I have found delivery to always be really really fast, usually less than 20mins and the order always arrives nice and hot :)

              The choice of pizzas at pizza hut is immense, first you chose your pizza base, the choices include italian (thin base), pan (thick base, my favourite), stuffed crust (a ring of cheese at the edge of the crust), cheesy bites (similar to stuffed crust, individual cheesy bites you can pull of the edge) and the newest one, hot dog stuffed crust (yes, there is a ring of hotdogs baked round the edge of the base). Then you choose your size of pizza (small, medium or large, pan is only available in medium or large, the stuffed crust and cheesy bite pizzas are only available in large). Next is what you want as your toppings, there are a variety of pre-made topping selections such as the hawaiian (ham and pineapple), chicken supreme (chicken, mushrooms, mixed peppers and onions) or the meat machine (peperoni, ham, steak, spicy beef, spicy pork sausage and chicken). You can also choose to create your own with as many toppings as you like, as well as having either tomato, BBQ or no sauce or having double, less or no cheese, the combinations are endless!

              There is also a very good selection of sides, dips and deserts. The sides include garlic bread, nachos, potato skins and BBQ chicken wings as well as many others. The dips you can get are BBQ, garlic and herb, sour cream and chive and sweet chilli (sour cream and chive is my fav and they are only 39p per dip or 3 for 99p). The deserts include warm cookie dough, cake slices, cheesecake slices and ice cream. You ca also get cans or 2 litre bottles of fizzy drink.

              Pizza huts major downfall I have to say is the price, you can pay up to £18 for one pizza (I could probably get a weeks shop for that!) which is shocking, since it costs so much I only get a pizza hut very occasionally and always use a discount voucher which luckily are pretty easy to come by! I currently have vouchers for buy one get one pizza free, £10 if you spend £25 and 50% if you spend £35 (if you search online for pizza hut vouchers you can usually find one as well), still works out a bit on the pricey side if you compare it to bog standard supermarket pizzas, but they are very very nice pizzas, mmm!

              So if you like pizzas and you fancy a treat you should definitely give them a go!

              Comments

              Login or register to add comments
              • More +
                20.02.2012 10:21
                Very helpful
                (Rating)

                Advantages

                Disadvantages

                a great way to round a day of shopping and feed hungry bellys!

                With 2 adults and 2 hungry children to feed on a relatively modest budget, Pizza Hut is a treat that we like to indulge in.

                Where:

                We mainly frequent the Manchester city centre branches of Pizza Hut.

                Restaurant:

                On the whole, Pizza Hut restaurants are clean and tidy. The tables are always cleaned before we sit down. If we choose to visit later on a Saturday afternoon, we do tend to experience a wait, but his has never been more than 15 minutes, and we are always given menus to browse whilst we are waiting.
                Food:

                Voucher is my favourite word, and we tend to eat at Pizza Hut when we have a kids eat free voucher.

                Kids meals consist of a small pizza cut into four, either topped with pepperoni or ham. They can also have food from the unlimited salad bar, as well as refillable drinks.

                If you have the kids meal, you also have the option of having ice cream factory for just a pound.

                The adults pizzas average around £8. My favourite topping is the double pepperoni on the thicker base - it is alot of pizza for your money. I also recommend adults have the refillable soft drinks.

                Service:

                Generally service is good to excellent, as you would expect at a family friendly venue such as pizza hut. Unfortunately the kids have managed to spill drinks twice when we've gone, but cleaning them up has never been too much trouble for the staff, and they are always happy to chat to the kids.

                Overall:

                Pizza Hut is great for casual dining. The pizzas are tasty, if slightly greasy, but there is plenty of food to go around. Service is efficient and with a smile, and they do not turn up their noses to you using a voucher - in fact they positively encourage it.

                My bill has always averaged around £23, which I think is great value for four people to leave completely satisfied.

                Comments

                Login or register to add comments
              • More +
                16.11.2011 14:38
                Very helpful
                (Rating)
                2 Comments

                Advantages

                Disadvantages

                Nice for a relaxed, casual pizza meal, though it can get expensive.

                This review focuses on the Manchester East Didsbury restaurant, though it contains general information across other restaurants in the chain.

                As with other Pizza Hut restaurants, this store is typical in style. Clean wooden tables, wide aisles and the trademark red and yellow branding. Upon entry we were greeted by a friendly staff member who allowed us to pick the table we wanted (we went for next to the salad bar, for maximum people watching) and introduced himself as our waiter for the evening. After ordering drinks we looked at the menus, which never really change but are worth a browse any way. As we feeling flush, we decided to have starters as well as a main.

                For starters, we shared large stuffed cheese and garlic mushrooms. These were two portobello mushrooms, cooked slightly (grilled, I imagine) and placed on a plate with balsamic vinegar. These were quite tasty, definitely moreish! And at £3.95 for the pair, not too bad price wise either. Overall they made a nice starter to our meal and one that we would probably get again. However this was the only starter that even looked appealing to us - so not something we'd always choose. You get a piece of garlic bread with it as well, which was tiny even before we split it in half. Seems a bit odd to me, but there you go!

                For the main course, you can choose between pizza or pasta dishes such as cheese, broccoli and pea pasta and lasagne. Personally, I've had the cheese, broccoli and pea pasta before when they were running the £5 meal deal, and I was impressed with it. It's almost like a macaroni cheese, but because of the vegetables in it you don't really notice it as just a plain cheese sauce. On this occasion we ordered a large, cheesy bites half double pepperoni and half meat feast pizza. It arrived promptly and was very hot and tasty, exactly what we wanted. The couple across from us remarked on how good our pizza looked and so changed their order to include cheesy bites as well - definitely a good decision! Cheesy bites are a variation of a stuffed crust pizza. Instead of the stuffed crust being a continuous ring around the base of the pizza, cheesy bites are individual (about 4 per pizza slice) and so you can pull them off and dip them individually. I find it strange that no dip is offered alongside this kind of pizza base, as they're a little bland on their own - but I guess that's another 80p they can squeeze out of you (for two dips). You do however currently get a free salad bowl with every main meal. This was welcomed though by the time I'd got two slices into my pizza I was full! We were given the option to take the left overs with us but as we were going to the cinema, my other half gallantly stuffed the last two slices down.

                Whilst our meal was fine, we noticed that there were a few problems in the behind the scenes running of the restaurant. For one, the chef kept messing up orders and a couple of tables didn't get the right meal - one table had ordered a large pizza but the chef cooked them a regular and with a ten to fifteen minute cooking time, it would have been unfair to serve his wife her food without serving him his, so the waiter gave him the regular size pizza AND a free large pizza to take home with him. There were various other mistakes, such as one pizza needing extra cheese that hadn't been added on and some starters being mislaid (thankfully not ours!) and the chef seemed to have a little bit of a problem with being called out on his mistakes. The waiting staff dealt with this professionally and were very quick to spot the problems and sort them out.

                With our bill we received a mysterious looking red envelope. It turns out Pizza Hut are currently running a promotion where you get a red envelope with a guaranteed gift inside with every bill - with prizes including iPads and holidays to Orlando, Florida. Obviously there's all the usual food related prizes as well... What's the catch? You can't open the envelope! If you don't open it, and return the envelope to any Pizza Hut store between the 4th of January and the 8th of February, the waiter will open it for you and you receive whatever prize is inside. Clever promotion really! I've kept hold of ours because my other half can't even keep himself from looking in my email account to see what I've bought him for Christmas... this envelope would stand no chance if I left it with him!

                Overall, we spent about £26 on a large pizza, starter for two and two free refill drinks. It's an expensive meal for what it is but we enjoyed ourselves and as a treat it's nice to go to once in a while. However, if we order in we nearly always go with Dominoes - it's unfortunate they don't do restaurants! For Pizza Hut, the pizzas are decent and I've never had a problem with the service. However it is a little pricey for what it is!

                Comments

                Login or register to add comments
                • More +
                  27.09.2011 00:20
                  Very helpful
                  (Rating)
                  15 Comments

                  Advantages

                  Disadvantages

                  The Hut - should upgrade to a mansion

                  The Hut

                  As a maturing gent, my opinion of 'The Hut' is garnished with nostalgia, deep red plastic, and corrugated menu's the size of a surf board. Years ago, I was selected to make a salad sky-scraper out of mini celery sticks, cucumber, lettuce, and then layer the foundation with cubed crotons, sweet corn, bacon bits and cherry tomatoes. The salad concoction had to be glued together with the collection of 'blue cheese', and 'Thousand' sauces available at the edge of the salad bar. All this had to be achieved inside a normal shell shaped bowl - layer upon layer until the salad sky scraper towered over the bowl resembling a round 'Leaning Tower of Pisa' - lopsided, a congealed salad orgy. 'Hut' customers would stare at your concentrated walk back to your saucer-eyed family - the only three willing the construction to be fully intact, before dismembering. Eyes in close proximity to them were pouring scorn, mouthing the words, 'such greed' - then as soon as they receive their salad bowl, they concoct a vast salad construction of their own.

                  I've descended on several 'Pizza Huts' in London - however I leaned towards Croydon whenever that doughy urge swoons in from my belly. Odd eating pattern that simulates a homing pigeon - maybe it's the spacious interior - primitive signs on the walls - a lesser chance a moron would timely bump into you whilst on the precarious voyage back to the systematically wiped hygienic table. Very civilized, courteous people in Croydon; the place is riddled with articulate Ralph Steadmans' - who gently dab their hooters, rather than blowing grotesquely amplified squelches out of them. Each time I check-in - the same well mannered folk and staff fill out the vicinity; loyal to 'The Hut' - I assume they've been there since they were wearing grey shorts and floral petticoats. Now they've filled out presumably with dough, they've amalgamated with the place, inside and out.

                  'The Hut' in Croydon isn't like a fast food outlet, partly due to the lack of pace generally. Your allowed to amble your way through a Frisbee sized 'four seasons' at your leisure; ooze out your time in slow motion, as if doing everything underwater. The staff motto being - "Your pizza will be ready in twenty minutes. Thank you for your patience". And again on pizza arrival, - "Thank you for your patience". At least I can be assured that this 'Hut' outlet takes pride in on not poisoning their customers and lovingly dresses up and cooks the pizza ready for annihilation and being scoffed. A little emotional sniff was detected when the waitress loaded the table up with garlic bread, two half fat Cokes and the two pizzas; one pepperoni with a collection of peppers and a four seasons which plastered the dough base with cheese. I was tempted to blurt out to the dainty waitress that the pizzas were going to a good home - so no need to get emotional. Instead I delved into the deep pan, the thought was long gone - belly satisfaction my priority.

                  The airy deep pan slice embarked on its epic task of getting basked in saliva and chomped to a pulp ready for its journey through each chamber of digestion. The familiar yeasty taste is worryingly addictive - the flavour sends off flirty signals to the brain; by which the brain responds with a 'yum'. And worse still it remembers the experience and that's when the birth of the doughy craving starts. Like an impatient three year old, the brain starts dictating to the belly; hence; the birth of spare tyres. And why 'The Hut' has been in existence since 'Luna 2 crashed onto the surface of the moon (1959)'. Obviously the control crew was enjoying a pizza. 'The Hut' corporation tinkers with layering - different levels of seating, even on the flat grounded establishments they seem to raise the flooring for some 'Titchmarsh mini Decking' adjacent to a fresh flowery face, saying the standard 'niceties on arrival.

                  Having Got Stuffed

                  Never managed to polish off a whole pizza - I'm beaten by the dough as it expands in my stomach, stretching out, as if on a holiday lounger. At this point I'm thankful for the robust air-con, it evaporated any beads of perspiration I would have had. In the corner, next to the salad bar's laminated arena; I spied an 'ice-cream maker' plus an additional 'Willy Wonka' styled enterprise of sweet toppings - naturally for the hardened obese who have not yet been beaten by the mountain of dough they've just devoured. How could it be even contemplated? Suddenly the stench of yeast that just passed by, left me inwardly reeling; at once, I was aware of the overpowering pizza odors, my stomach grumbled in a complaining manner, as if I was force feeding it. This always happens. I get reminded of it for a week tops and then the memory subsides - until I get another yeast pang.

                  Comments

                  Login or register to add comments
                    More Comments
                  • More +
                    11.09.2011 22:42
                    Very helpful
                    (Rating)
                    5 Comments

                    Advantages

                    Disadvantages

                    Good Overall

                    Introduction:-

                    Having promised my nephew and niece recently that I would take them both out for pizza as their birthdays are both close together at the beginning of August we were left with only a few choices in Bury St Edmunds as pizza was definitely the dish they had decided on having been promised it. Pizza Hut was by far the square favourite mainly due to the fact that they both knew they could have the ice-cream factory for dessert. Pizza Express just didn't seem relaxed enough to take two energetic 9 and 7 year old children to eat and there was no way I was putting up with the mess at home from take-away from Dominoes or the price of pizza from Dominoes for that matter. So thankfully for a pleasent change everybody, including my girlfriend, neice, nephew, brother and sister in-law all agreed with no arguments on which venue we should choose to supply us with our pizza.


                    Getting In And Seated:-

                    On arrival to the restaurant it is instantly obvious how small the restaurant is, with a tiny reception area with the smaller two to four person tables down the right hand side table and around 5 - 6 tables capable of taking 6 - 8 people with a few more tables for 2 dotted around where they will fit. There is also an area of seating along the wall near the counter for those waiting for takeaway or for a table to become free. The reception area near the door and the "holding area" near the bar can become very quickly crowded when it is busy, however when I have dined here when it has been busy the staff do a good job of stopping the hustle and bustle spilling over into the restaurant area, however it does get very loud which unfortunately is quite inevitable but not usually of great concern to me whilst dining on pizza.

                    Luckily we were eating here on a Wednesday evening and it wasn't at all busy so we were easily accomodated being greeted and seated straight away. In total there were 4 adults, 2 children and also our 8 week old who obviously didn't require a seat just a table shuffling out of the way. The staff kindly turned the air conditioning fan off that was blowing into the pram first time of asking with no grumbles at all. I know this is only a small thing but something like this can quite often lead to a grumble or moan from a teenage member of staff, but our waiter was most professional in both manner and appearence.

                    So getting in and seated wasn't a problem mid-week, however if visiting this particular branch of Pizza Hut on a busier day, I'd say Thursday to Saturday pre-booking would most definitely be advised due to the small size and limited seating available in the restaurant.


                    Ordering And Eating:-

                    As we were the biggest of only three or four groups of people in the restaurant we had both a young lad and the manageress waiting on us. As soon as the menus on the table were pointed out we were asked if we would like any drinks with the fact that we would get free refills on soft drinks being made clear from the start. As it goes we all had soft drinks (yes even the children) and they were bought to the table swiftly enough along with a colouring/puzzle book and a cup of crayons for each of the children.

                    When the time come to order both the waiter and manageress were polite and neither ignored the fact that the children were at the table and they were treated as small adults. There order was taken from them with a discreet look at the adults for a nod of approval, this makes for an important part of eating out with children as far as I'm concerned as it teaches them etiquette and manners. My partner and I both decided on garlic bread to start, whilst the in-laws and surprisingly the kids too decided on the all you could eat salad bar with no persuasion even of the gentle description. There were a couple of grumbles that there was a few bits running low or missing from the salad bar, it was near the end of the evenings service however as far as I'm concerned if offering this sort service it should be crammed full with fresh food until the place shuts.

                    Our order for our main courses was taken along with those for our starters and arrived around 25 minutes after our starters hit the table, I thought this was a little long as the kids had finished their starters and getting bored of both salad and colouring by this point but not too excessive. I would rather have a little bit of a wait than be served undercooked or poorly prepared food. The children ordered from the childrens menu and their pizzas come with the toppings arranged to resemble a face which both the adults and the kids thought was a good idea. The adults were also more than pleased with their main courses with both couples sharing a large pepperoni pizza between them.

                    The dessert menu was given to us as the table was cleared, although it was hardly worth giving one to the sprogs, as previously mentioned they were intent on and barely took their eyes off the ice-cream factory from the second they walked through the door. The adults again shared a dessert between each couple having half of a hot chocolate chip cookie dough each. We were going to supervise the little ones with the ice-cream factory however we were informed by our waiter that it was child-proof and to let them go for it. The ice-cream factory is basically an ice-cream dispensing machine with different types of sweets available for the children to top off their ice-cream with as they choose. By the looks of what they come back to the table with I was most pleased that we wouldn't be taking them home with us for the night as I could see them being most hyperactive after seeing the amount of sweets they managed to fit into the bowl.


                    Overall In My Opinion:-

                    Overall I was most pleased with the service we received from the staff at Pizza Hut they were most accomodating and treated the children as adults which led to them being more grown up and well behaved whilst eating and also whilst waiting for food at the table. The staff were willing to interact with the children whilst around the table and to help with keeping them entertained whilst we were waiting for the main courses.

                    Even more importantly the staff were courteous to the adults that would obviously be the ones parting with their hard earned cash to pay for the meal and ultimately pay their wages, so much so that we actually thought that we would be really rude to leave without paying a tip not something I feel inclined to do in restaurants very much these days, as I feel most places just want you in and out like a production line. No such feelings here which is quite surprising for a small restaurant, there was also no feeling that they were being overly nice just to acheive a tip, it just felt that although they may not necessarily have wanted to be there (in fairness who would), they could actually care about the experiance of the people that are parting with their cash.

                    Whilst touching on price, tips and service, the meal come to around £47 for all 6 of us to eat and I ended up leaving £55 which I was more than happy to do given the quality of service and how much I could afford. Everyone in our party left Pizza Hut full up and happy on this occassion, with the little one in the pram not being froze by the air-conditioning. Everything was in order whilst we were here except for the lack of a few items on the salad bar but this was soon forgotten about at least by my neice and nephew once they were let loose on the ice cream machine.

                    The food we were served was of good quality and hot when it reached the table, the only thing that lets this place down apart from the poorly stocked salad bar, is the actual size of the restaurant and the fact that it can easily get busy and crowded which is the only thing I can think of which is really worth knocking a full star off for as some parties, especially couples may find this annoying. If wanting to eat pizza as a couple for a similar price I would recommend Pizza Express just around the corner, but Pizza Hut is perfect in my eyes if you wish to take the children along for a meal out.

                    Comments

                    Login or register to add comments
                    • More +
                      11.08.2011 13:52
                      Very helpful
                      (Rating)

                      Advantages

                      Disadvantages

                      Overall we had a good night out and the service was great and we weren't kept waiting for long

                      Watching the new pizza hut adverts, with the special offers makes you feel inclined to have at least one meal there. The 'special offers' that are currently on are 'kids eat free', 'happy hour' and 'free unlimited salad'. Just to mention that I've noticed that the 'kids eat free' offer started in the summer of 2010 as a summer only offer, which was then extended till Christmas and here it still is, so I wouldn't worry about it not being around for long. The unlimited salad is probably a scheme to make Pizza Hut healthier and it certainly does make it more appealing.

                      The interior of most Pizza Huts are particularly outdated and the tables don't give a high end marketing so I'd only really take my kids here and possibly go with friends. There is a buffet option of pizza, pasta and salad however you must remember that unlimited salad is free and you should take advantage of this offer as it stands. Happy hour lasts from 3 o'clock to 5 o'clock and features a limited menu for just £5 which I think is a very good bargain.

                      Happy hour menu:
                      Pizza: Margherita, Mushroom & Red Onion, Ham & Sweetcorn, Chicken & Red Onion, Pepperoni
                      or
                      Pasta: Bolognese pasta, Four Cheese & Vegetable pasta
                      plus the unlimited salad
                      plus one side of garlic bread or potato wedges
                      plus one drink (50p extra to make it refillable)

                      This is all for £5 so I do think that it is a great deal but what about the quality of the food?

                      The unlimited salad buffet consists of dry carrots, sour fruit and other sorry looking veg with pasta covered in mayonnaise. The adverts in which the salad is shown is very misleading and it did not live up to my expectations.

                      My garlic bread arrived just as I was finishing my salad and along with it was the chicken and red onion pizza I had ordered which was reasonably sized as from past experience, I have noticed the pizza size has been in decline. It was actually a very good pizza with my optional thick base and had good flavours, if a little too much salt.

                      I was left extremely full from the meal as I had more than one helping of the salad and so I didn't have room for a pudding.

                      The customer service was excellent, the waiters and waitresses were very genuine and friendly and always around if in need. Overall it was a good family meal and not at a large cost, so I was happy with it but they really could improve the salad bar and a little revamp of decor.

                      Comments

                      Login or register to add comments
                    • More +
                      25.06.2011 12:28

                      Advantages

                      Disadvantages

                      Will never return and it made me feel sick

                      We went in to Pizza Hut near Hyde Park, London. First of all we were taken to a dirty table - I had to flick off the old sweetcorn left from the previous occupants. Then I ordered a glass of wine and it tasted like vinegar, so I politely watered it down with fizzy water rather than complain. The garlic bread was nice and the help yourself salad was what you would expect (can't go too far wrong with chopping up lettuce and washing cherry tomatoes I suppose). Then the pizza arrived - OMG it was the worst pizza I've ever had. It had spinach on the top and normally this would be cooked first, but if you put it on fresh you do it after cooking the pizza. This one had fresh pizza put on the top and then put on the oven, so the spinach had gone brown and shrivelled. I picked off as much of it as I could, then bit in to the pizza. It was then that I discovered the pizza was only half cooked and the base tasted like dough. The nasty tasting cheese hadn't even had time to melt and was sat on the pizza in nasty cold lumps. Never again! Aside from the food, the toilets were disgusting - smelt of shit, sanitary towel holder spilling over, gunge stuck to the toilet seat, toilet paper all over the floor (that attached itself to my boots and therefore ended up in the restaurant). Yuk!!

                      Comments

                      Login or register to add comments
                    1 2 3 4 5 6 ... 21