Newest Review: ... are forgetting customers attend pizza hut to enjoy their food if you question why its taken so long & as why its cold its cse they h... more
If u wanna Pizza the action this is the place to be!
Member Name: Pobski69
Advantages: Great food and drink, friendly staff what more could you ask for?
Disadvantages: Previous bad customer service could be left waiting again!
I have been going to Pizza Hut for many years and I have to say I have had my fair share of good and bad experiences but I always try and remember the good things rather thank the bad. I remember when I was younger going for kids partys and for a meal with the family and it was always good fun and there was always plenty of choice of pizza`s and food and lots of different activities to do for kids so that the parents could breath a sigh of relief that they were being entertained and give them a break.
Pizza Hut was originally founded in 1958 by two gentleman who are called Dan and Frank Carney and they are brothers and the first Pizza Hut was founded in Wichita, Kansas and from that one start up resteraunt over 50 years later there is about 34,000 Pizza Hut Resteraunts worldwide right now and I have been to about 4 or 5 in the York area which is near to where I live and they always seem to be very popular but I have seen the staff taken advantage and overworked many a time.
I do remember one time when I went to Pizza Hut with my family and I was about 12 and my older relatives were drinking lager or other such alcohol and I asked if I could have some and my mum and dad said no and so I had lots of delicious pizza and then to wash it down a fair amount of Pepsi and with the rule of pay for your soft drink once and then get free refills I really did take advantage of that offer. That was to backfire later in the night when my bladder got way too full and I nearly weed myself but luckily the toilets were nearby but I enjoyed that particular Pizza Hut experience barring the bladder incident.
The food that Pizza Hut serve is really nice in my opinion and as the name suggests their main dish is Pizza but they do lots of different toppings and sizes and you can get stuffed crusts and the like. There are also buffet options and you can get salad bowls and you can get such starters as garlic bread and buffalo wings and plenty of pasta to go around an there was a recent campaign in which the name changed to "Pasta Hut" but I do not think it has quite the same ring to it.
You can also get a selection of drinks and desserts and the kids always have a good time with the icecream factory and I know some adults enjoy it too like myself and I have to say that my favourite Pizza choice would have to be a Large Stuffed Crust Meat Feast it just tastes awesome and I choose it many times. There are various vegetarian options so for people who are vegetarian you can still have a nice meal with lots of nice tasty vegetables and other such meals.
Well I said earlier I have had my fair share of good and bad experiences at Pizza Hut and the worst for me was when me and my best mate went to one in York Town Centre on a Saturday as we were doing some shopping and we fancied some lunch. We stepped into the doorway of the Pizza Hut and waited to be seated. It was not too long before we were shown to a table for two and then told that somebody would be with us shortly to take our order.
Unfortunately after about 5 minutes of waiting nobody had come to take our order so I politely asked a female member of staff when we were going to be served and she just shrugged her shoulders said I don`t know and hastily walked away from our table. This was not the response me and our best mate were after so we had a discussion and said how long we would wait before asking again to be served.
We decided jointly we would wait another 5 minutes and then would ask politely again if we could be served. The 5 minutes elapsed and the same girl who was rude to me the first time passed our table and I merely enquired to her if we could order some drinks and she replied back that she was too busy and that we would have to wait for somebody else to take our drinks and food order.
By this point me and my best friend were really annoyed and decided to give it another 5 minutes to see if another member of staff would come along and take our order. Much to our disgust nobody else came up to take our order and before we left we made a point to the rude female member of staff that we would not return to that particular Pizza Hut and with the attitude she had that she would soon be handed her P45 and be jobless.
I am happy to report that some years down the line that the service has improved greatly and when I have been to a Pizza Hut recently I have always got served in good time. I usually every year go on a Christmas Shopping Trip with my mum and get some nice presents for family and friends and we always go for lunch at Pizza Hut but my mum said why don`t we have a change and go to a cafe that she said served nice food.
We sauntered over to said cafe and it was closed. Dissapointed by this I said to my mum that I would still like to do Pizza Hut and she agreed so we made our way over to the closest Pizza Hut we could find. We went into the doorway and waited to be seated. We were soon shown to a table for two and told that somebody would be with us shortly to take our order. What a difference to when I came with my friend it was a different Pizza Hut but this lovely female member of staff came over to us all happy and bubbly and introduced herself and passed us a menu each and took our drink order and we both ordered Diet Pepsi.
When the lady brought our drinks to our table she asked kindly if we were ready to order and between me and my mum we ordered my favourite which is a Large Stuffed Crust Meat Feast Pizza and we also ordered a salad bowl each. The lady thanked us for our order and took our menus and said she would return shortly with our salad bowls which she did and then said we could go to the salad bar and help ourselves and our Pizza would be with us shortly.
After filling up our salad bowls me and my mum chatted for a bit and before we knew our Pizza had arrived and looked and smelled wonderful and the lady asked if we required any condiments and we politely said we were fine and she said enjoy your meal. My mum was not too hungry so I had the odd slice of Pizza extra than her but as always for me and my mum we had a lovely meal and we felt like we had been properly fed.
The lady came over and asked us if we had enjoyed our meal and we both said yes it was thoroughly enjoyable and then she kindly asked us if we were having a nice day and enjoying our Christmas Shopping which we were and then she asked us if we would like a dessert. We politely said we were too full and asked for the lady to bring our bill.
The lady brought our bill and it came to about £20 roughly and because the lady had given us such excellent customer service we left her a £5 tip as she gave the kind of service which made us feel special and would want us to go back again and also tell family and friends about such a wonderful experience. I was hoping the lady would be able to keep the £5 tip to herself but I suspect there is a tips container and it gets split at the end of service.
So there is my good and bad experiences of Pizza Hut but like I said before I more tend to focus on the good things they have to offer. If you feel the urge for Pizza or you have never been there I urge to give it a try it really is so delicious. Below is a link to some more information about Pizza Hut and a link to the Pizza Hut Website :-
I hope this review encourages you to visit one of your local Pizza Huts and try some of their delicious food and fantastic service most of the time these days and as always thanks so much for reading.
Summary: If you would like a nice slice of Pizza or 8 this is the place to visit!