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Ristorante Vittorio (Newport)

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9 Reviews
  • Service Poor
  • Expensive
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    9 Reviews
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      20.02.2011 18:20

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      Please allow at least 3 hours to recieve and enjoy your meal

      We visited Vittorio's last night (19.02.11) as a party of five. We had booked the table a fortnight in advance for 8 o'clock. When we arrived we were asked to sit at the bar in order for the staff to set our table. We ordered drinks and were given menus. After 30 minutes the manager came to take our order for food, other than questioning my choice of starter and main she seemed very pleasent. We waited a further 15 minutes after ordering to be seated and were given bread and butter. Having waited 45 minutes to be seated at the table we expected the starters to be served fairly soon afterwards, however it was another 30 minutes until we recieved them, and another 20 minutes after we had finished our starters to recieve our mains. When we confronted the manager about the wait she said that they had two large parties eating the same time as us and did not apologise at all. When we did recieve our food it was delicious, however the wait had spoilt the evening. I would recommend Vittorio's but would advise to leave at least 3 hours in order to recieve and enjoy your meal!!

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      17.01.2011 21:58

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      I took my now wife to Vittorio's in order to propose. She said yes of course. The ambience of the restaurant helped to set the scene for a romantic evening and the food was delicious. Definitely one of the best Italian restaurants in South Wales. Perfect for a special occasion or just a beautiful evening out. I have been there as part of a large party and as a group we had absolutely no complaints. The food was all well done, and served in good time. The staff are very hospitable and you can tell it's a family run place.

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      03.01.2010 14:36

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      We decided to do something different this New Years Eve with family and go to Vittorios. We wish we hadn't bothered. The set menu left a lot to be desired, very bland and extremely over priced as were the drinks! We were promised music throughout the evening, warmth and a friendly atmosphere. The music started at 10pm after many complaints. The temperature was icy cold, much like the staff's approach. There is a better choice of food and friendlier staff in Wetherspoons. Will not be visiting ever again.

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      26.11.2009 20:40

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      Simply the best italian restuarant in newport...good reasonably priced food...friendly staff( i think they are all family)...nothing is too much trouble..my 98yr old mother was helped to her table and waited on hand & foot...thank you to the staff

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      18.05.2009 22:52

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      This is a well run Italian family restaurant. The staff are friendly and have been there for a number of years. A good menu with regular specials.Not cheap, but not overpricedAfter a number of visits we have never had a bad meal at Vittorios.

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      09.02.2009 21:42
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      Dining out with a (potential) Difference !

      Whilst looking for Vittorio's Telephone number I thought I misread something on the web page (google search) but NO! Someone, in fact two, separate people (apparently but no guarantee), had rather negative comments about the restaurant! Apart from not being able to spell half the words they wrote, and in poor English, made me wonder if they were the same person. However, I really must put the record straight. This restaurant is renowned for being one of the very best in South Wales and beyond and everyone I know who has been there agrees 100% but I imagine that if the writers of the two negative reviews did not have a satisfactory meal for whatever reason then it must be said that it surely cannot be with the food! I have dined there on many occasions and like every other eating establishment in the WORLD there are always going to be issues with the staff etc. and years ago we had a small occurrence whereby the plates were plonked a bit hastily onto the table in response to my request for a sauce other than that supplied by default by the chef himself. Basically, rather like other top chefs, he took umbrage at this seemingly superfluous appeal for a change to the prescribed menu!!! It certainly could have been taken the wrong way by us but being a lover of Fawlty Towers saw the funny side, and unlike said comedy, did in fact receive my sauce of choice along with the main course.

      I can only surmise that the two sour comments here on this website have been penned by such people as do not enjoy a laugh enough, take life a little too seriously and definitely don't watch UK Gold TV! The reviews were also written some time ago and if the restaurant was that bad they would not be there today - but they are - and are doing so well that they had a recent revamp with a lot of money spent - what do the Americans say? - Go Figure!

      I hope my experience and comments are appreciated and that many more people have the chance to go to a restaurant where each of the courses are every bit as good as each other, the wine choice fantastic, the service slow enough so as not too give the impression you are in a drive-through and staff that are human as well! It gives you time to talk, digest and have fun in the company you are in - and surely that it is the essence of a good restaurant (apart from the excellent food)?

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      03.10.2003 21:53
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      • "Service Poor"

      One of the worst meals I have ever had! The facade of the building makes the place seem appealing and welcoming. Nice area to have a drink and review the menu - the menu being laminated and was probably updated in 1980. Menu sounds good and the fancy descriptions and prices vary from £8 - £14 for main menu. Chicken and steaks were highly placed. Which is average and you would hope that the meal would come out as described. The service was slow and had to ask for wine list. The food was thrown down instead of placed. Complementry bread was thin sliced economy stuff with wrapped butter pats. Garlic mushrooms to start were slimey, and friend had soup, tinned! The chicken dish resembled rubber and know that it had been pre cooked as no moisture was left in it. The sauce was deffinatley packet and poor. Friend had sirlon steak which was more like frying steak overcooked and had no flavour. Vegtables were ok, saute potatoes were the only chose (frozen chips). Too busy for the staff to cope, total confusion on the waitress face, mobile phones going off all around. Bill came to a £70 which was discusting for the standard. Re-heated food not fresh. Can say without a matter of doubt one of the worst resturants I have ever been to. Had a better meal at Wheatherspoons.

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        01.05.2003 21:15
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        • Expensive

        Another example of Newport's poor food culture! In April 2003 we visited this restaurant on a Friday night. Then the whole thing went down hill. The menu was typical laminated sort of thing and looked like it hadn't changed for years. I chose Chicken in red wine with shallots (£12) and my partner Fillet steak and pepper sauce (£14). We had to wait ages to get served and then get a wine list. Bread on the table was the thin cheap variety and then I knew that I was going to be disappointed. Finally our food came and straight away I knew 'oh my god' where was the red wine and shallots, the chicken lump was floasting in Bisto gravey and my partners was a huge chunk of steak also floasting in Bisto and that had a peppercorn garnish obviously mixed with some pre bought packet mix. The vegetables were supposed to be seasonal - carrots! when are carrots not seasonal! and green beans but these were the best thing on the menu, the potatoes came as no optional chose either - chips (frozen) We both could not eat our meals, drunk the wine as quick as we could and raced to get out. The toal bill was £65 which also include 2 poor starters - a lot of money

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          28.11.2001 04:41
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          We picked Ristorante Vittorio out of the phone book with absolutely no information nor even any idea as to its location. It turned out to be a lucky choice. The occasion was our daughter's birthday and we had driven down to South Wales to celebrate with her. She is taking a degree course at the University of Wales, College Newport in Caerleon. We could have chosen one of a number of restaurants and pubs in Caerleon itself but in the end decided to try this one, in Newport. Ristorante Vittorio is not easy to find. It is not in the main town area but is up at the back of the town. You can find it on Stow Hill right opposite St Woolos Cathedral and next door to the Six Bells pub. You can park on the street around the cathedral and parking is free after 8pm. Being so far from the town centre you would expect it not to be busy. When we arrived at 7pm, this is what we thought but within an hour the place was almost full and deservedly so. Inside it's a bit of a rabbit warren with alcoves opening off in all directions. I would guess, when full it probably holds around a hundred people. The interior is very attractive with a tile floor throughout and immaculately decorated. Lighting levels are appropriate. If there is one criticism it is that there is no segregation of smokers and non-smokers. We, unfortunately, had to put up with the cigarette smoke from the table behind us. As the name would suggest, this is an Italian style restaurant. I didn't notice any Italian accents though, only Welsh! The food though, was as genuine as Italian food gets in the UK. The usual selection of pastas, pizzas and starters was on the menu. The only omission that I would have loved to have seen is one of my own personal favourites, carapaccio. There are a few vegetarian selections as well. We had a variety of dishes, my own being Filetto Pepe, Peppered Steak. The meat was tender and the sauce
          spot-on. My daughter had a pizza, her friend, chicken and my wife, a Filetto Diane (Steak Diane). We had a bottle of Corvo Rosso, a red Sicilian wine that is a particular favourite of ours. The whole, with desserts and drinks came to £87 for four people. All in all a very enjoyable experience and one I can heartily recommend. Four stars only because of the smoking policy.

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