Newest Review: ... it's surprising how much the standards of service, quality of food and particularly cleanliness have declined. Service takes about 15 min... more
GETS WORSE NOT BETTER !
Author Name: Leo Halifax
Advantages: Shopping and breakfast/ lunch in one store should be an enjoyable experiance.
Disadvantages: Poor food,service and far too long waiting time.
Sainsburys cafe Halifax.....20 mins standing in line to order, 30 mins waiting for food to arrive.If your lucky its at best slightly warm.
No slices of toast after 11 30, toasted tea cakes yes, sliced toast - no.
Advised till staff most of sandwiches on sale were on use by date , no effort made to remove them . Prawn sandwhiches on use by date....... not good.
Plated up cake slices on counter uncovered, dry and collecting all coughs and sneezes from customers loosing will to live waiting to order.
Clear your own tables, cutlery dirty. no milk.
Signs up asking customers to eat only food bought in cafe.....so you sit and watch cafe staff eating own food out of a TESCO carrier bag.???
2 hour parking limit to sainsburys customers, means you spend most of the 2 hours trying to get your lunch
.Took my elderly mother shopping and for lunch, total shop time 45 mins , time spent trying to order,wait for and eat lunch.....1 hour and 30 mins.
Ask at customer services for a complaint form ......they have run out.... no surprise !.
Summary: Shame,Sainsburys need to take note, if customers stop using cafe, they may shop else where too.