Newest Review: ... it's surprising how much the standards of service, quality of food and particularly cleanliness have declined. Service takes about 15 min... more
Brand new Sainsburys Cafe in Tamworth is shockingly dirty.
Author Name: Herbertcustard
Advantages: Comfortable seating
Disadvantages: Food quality and cleanliness
Tamworth Sainsburys store is a re-build with a new first floor cafe, which caters for about 100 to 150 seats.
Considering how new the store is, it's surprising how much the standards of service, quality of food and particularly cleanliness have declined.
Service takes about 15 minutes minimum, irrespective of how busy the cafe.
Food delivery is a minimum of 20 minutes from when your order is taken. Unfortunately, more often than not, the food needs to be returned as below standard.
The nail in the coffin from our point of view was week after searching for cutlery that didn't have the remnants of the previous eaters food left on it, then finally last week being served fish and chips with the hardened remnants of a previous curry found under the fish.
Complaints are pointless, they take no notice. My business goes now to Marks and Spencer's over the road.
Summary: Don't eat there. Perhaps lack of custom may shock them into taking positive action.