Newest Review: ... all you could hear whilst trying to have you meal is rowdy drunken old men, this did not make it seem very appealing at all. The décor wa... more
The Peartree, humberstone
The Peartree (Cleethorpes, Lincolnshire)
Member Name: doriee
The Peartree (Cleethorpes, Lincolnshire)
Advantages: easy to get a table, quick drinks, polite bar staff
Disadvantages: waiting ages for food, parking, to hot/to cold bad waiting service
From the outside this is a really large building with a front car park going a little around the side, when busy there are never enough car parking spaces however Tesco is a minute up the road from the Peartree so if it isn't raining or horrible weather and you really want to go there then you can just park in Tesco. This has a little garden and fence this has stones and a few potted plants,nothing spectacular but effective all the same to make it seem nice enough, this has a few other potted plants dotted around the place making it look a very pleasant place to go for a meal or a casual drink. There are several entrances into which are also used as exits which when busy it is an inconvenience, but the Peartree is wheel chair friendly with ramps where needed and wide enough doors to suit everybody.
It's hard for me to comment on what it looks like inside now because I have not been there for around a year and it was refurbished earlier this year. When first walking in it is very warm and well lit with fixtures from the ceiling and lamps on the windowsills although they probably could have less lights on if they wasn't so dimly lit, however this only makes the Peartree seem cosier. In front of the entrance was the bar which was quite large for a restaurant bar and had 3 staff on if I remember rightly so they must of been expecting a lot of people coming in. To the left was two levels of tables, tables of 2 - 6 people and then up the step were tables to suit larger groups and a row of tables amongst the windows, on the opposite side was little booths in the wall which were curved and could seat 6 - 8 people comfortably. On the right hand side of the bar were more tables TV's and this to me seemed like the pub side of the Peartree, this was fine but it wasn't sectioned off at all and when football or other sports was on TV all you could hear whilst trying to have you meal is rowdy drunken old men, this did not make it seem very appealing at all. The décor was simple, if slightly dated such as the carpet wasn't the nicest but I can't remember the exact design, it also had tacky ornaments like vases and paintings on the wall. But as I say this has been fully refurbished since I last went in there
As for customer service this wasn't the best, the last time I went here was for my birthday meal, I book a meal a week in advance for a table of 15 so you'd assume we'd get a table for 16. Well when we arrived we was shown to two separate tables, one in the middle of the top level and one in a wall booth, I stressed to them I asked for one table and they confirmed that's how it would be, apparently someone called up last minute for a table and they had no room to set up my table, this annoyed me because I had more people and booked first and to rub it in even more the table I had booked was right behind my table, I made it quite clear that I wasn't happy but because there was so many of us we decided to stay where we was.
As far as I'm aware usually you have to go up to the bar to order your food, however we had someone come and wait on us she first took all of our drink orders and two of them speedily bought over all the drinks at once which was great because it meant we all had what we wanted together. Next we was given a menu between two of us which was fine because we all already knew what we wanted so ordering the food was really quick. However we waited for the food for around half an hour which is fine, but some meals came out before others so I have a suspicion they don't put orders in at the right times to finish cooking at the right time so everyone can be presented with their meals at once, this is really annoying, in any restaurant because I feel rude eating before everyone else has their meals but mine was one of the last ones to arrive anyway so I didn't need to worry about that. When finishing out meals the dirt plates empty glasses were on the table a good 20 minutes before someone came and slowly took them away, they came back afterwards and asked if we wanted deserts but not if we wanted any more drinks we had to go out of our way to ask rather than be offered, it isn't that big a deal but when your spending a large amount of money like I did you expect to be waited on a little bit at least.
As I can recall most of the people there had a mixed grill type meal which as you can guess consists of mixed meats such as chicken, beef pork and sausage and then chips, salad and onion rings, I had a vegetarian friend there and I have to say the selection was a very small choice, you could basically only have a veggie lasagne and that's what he had to choose I felt a little let down by this because what if he never liked lasagne? he would of just had to have chips and gravy or something and that's not exactly what you eat at a restaurant. I had a normal lasagne, it arrived on a plate and in a long round dish and was quite a generous portion one to big for myself but I did my bets to finish this. The pasta sheets were quite dry and crispy on the top which suggested to me that this was a little over cooked, however underneath the pasta was nice and soft and easy to cut through, the cheese on top was a lovely orangey yellow colour which was crispy and crunchy, the way a cheese topping should be in my opinion. The sauce tasted very similar to the past bolognaise sauces you can buy in those jars for the supermarket the meat in this was very sparingly so this dish that I choose didn't really have anything spectacular about it.
The Peartree have a stupid amount of different menus consisting of a drinks menu, wine menu, main food, children's food, deserts, Christmas menu, offers menu and curry menu, these are all on each tables with the condiments which is way to many for everyone to look at, they should have drinks and deserts on the main food menu. One of the reasons why me and so many people go to the Peartree is because it is buy one get one free on the main menu, so in my party of 15 we only has to pay for 8 meals and non of them are over £10 each so it's really quite well, what with several drinks each which were soft drinks and alcohol drinks our bill came to just over £100 which is really good value for a party of that size.
The customer service does need quite a bit of improving from when I last went because I wouldn't be happy with that service again especially if there is so many of us at once and saying a lot of money to be there. It is cosy and warm to be in but if your positioned next to a radiator it can be too hot and if your near the door your too cold so you do need to get a spot in the middle. The food is fine but isn't very varied, it was the average meat, pasta and burger dish's but nothing that jumps out and that is unique to the Peartree so it doesn't really have any attractions that would bring people in. It is clean inside, once people have left their table it is cleaned almost straight away ready for the next customers, the toilets are large and are always cleaned and have a disabled toilet too, although very time I have come here there are always tissue paper shortages which is stupid. The car park also is not big enough for the size of the building, it can hold over a hundred people who're eating easily but there is limited parking space, just because Tesco has a massive car park right near it doesn't mean the Peartree doesn't have to provide. I haven't been there since it has been refurbished but after the Christmas rush I will go and see if anything has been improved.
Tel: 01472 601092
Summary: a restaurant that has been knocked off my list of places to go