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4 Reviews

Café Thorntons is a unique blend of our world renowned confectionery store with a first class coffee shop, all rolled into one irresistible and mouth watering combination. Why not take a break from shopping or work and take time out to recharge your batteries, or simply come in and relax with a delicious cappuccino and browse our shelves.

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    4 Reviews
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      04.07.2011 12:25
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      An OK coffee shop but a bit dissapointing too

      My Fiancé Mark and myself went shopping Saturday in Bury St Edmunds, a market town close to where we live. By midday feeling slightly jaded we decided to have a pit stop and opted for Thornton's Coffee Shop on the corner of the market square. Thornton's have only been doing coffee shops since 1996 and we have never tried on before so thought we would give it a go.

      Thorntons coffee shop in bse is small! The have taken half the shop for a regular Thorntons chocolate shop and squeezed about half a dozen tables in the other half. The tables were all tables for 2 although some had been pushed together. It was far too crowded and you were knocked and bumped every time someone got up or sat down. It was a busy Saturday lunchtime when we went so you would expect it to be buzzing in a coffee shop but the premises really weren't big enough for a chocolate shop and a coffee shop. We found a table and I sat down while Mark went and ordered. The tables were a white colour and although reasonably clean I could see finger marks on ours still. Not enough to make me leave though.

      There were 2 girls clearing tables and despite the place being very busy there were no dirty plates etc left on a table for long. They were friendly and pleasent chatting to customers but not being too familiar. An important balance I think, whilst its nice to have a friendly smile and a few words I hate it when people act like my best friend. They had it just right on this occasion.

      Thorntons serve a variety of coffees and hot chocolates along with cakes and pastries. We had a regular coffee each and Mark bought a chocolate brownie slice and a piece of apple shortbread, we cut them both in half and had a piece of both cakes each. Along with the coffees you are given a complimentary coffee truffle each. The drinks and cakes cost £7..20, a pretty average price for this sort of snack.
      Cutlery and paper napkins were available from a table at the side of the shop along with sachets of sugar.

      The coffee was delicious and very welcome after pounding the streets all morning. The food however was a little disappointing particularly the chocolate brownie. Being served in a chocolate shop we were both expecting this to be a little bit special, this was not the case as it was rather tasteless and far too stodgy. The apple short cake, although nice could have been taken straight out of a Mr Kipling packet. The coffee truffles were a nice touch and these were a bit special.
      I made a quick trip to the ladies while I was there and I eould describe them as adequate. Thery were clean and well stocked but nothing special. Although to be fair this was Saturday lunchtime and it was busy.

      Our coffee stop in Thorntons was alright but nothing special, apart from the food and drink being pretty average the building is far too small and therefore crowded. Its also extremely noisy too. I appreciate that it was a Saturday lunchtime but apart from the scraping of chairs, clattering of plates etc, they had a very noisy coffee machine behind the counter and if this wasnt enough they also had music playing. If you wanted to chat over coffee forget it!

      I wouldn't not recommend Thorntons coffee shop in bse, the coffe was good and the chocolate a nice touch. All the cutlery and crockery was clean, there was plenty of sugar sachets for those who wanted them. The food we had was slightly disappointing and it was far too small and cramped. I wouldn't say don't go in there but I would say avoid the chocolate brownie slice and don't go on a Saturday lunchtime.

      Thorntons
      35 Cornhill
      Bury St Edmunds
      Suffolk
      IP33 1DY

      Telephone 01284 702 065

      Opening Times Monday to Saturday 9am-6pm

      www.thorntons.co.uk

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        18.02.2010 20:53
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        The quality of thorntons in a mug

        So - the diet has started and you are in that early determined phase but a friend has suggested that you meet for coffee in a new cafe that has just opened. Not a problem you think - until you find out that its a Thornton's cafe.

        Hell is probably defined as drinking a low calorie coffee surrounded with thorntons chocolate - and this is where I found myself today. At the front of the store is the usua Thornton's merchandise. My store was at the retail outlet - Junction 32 on the M62 - and so there were many different special offers - 2 for 1 etc - extremely tempting. As you move towards the coffee shop area you are assaulted by huge pictures of delicious cakes - not to mention the ones on offer at the counter. Everyone in the queue seems to be an expert and advises you about the most tempting cake to try - perhaps this explains why it took so long for the queue to move and for me to be served.

        All joking apart, the coffee tatsed fabulous and came complete with a single chocolate - enough to tantalise the taste buds. In fact the only complaint I had was that there was only one mixed sex toilet - therefore a queue quickly formed.

        I, for one, will be visiting this new venture again - oh, and be the way, I did manage to avoid the chocolate cakes - just!!

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          15.01.2010 02:06
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          Not bad for a simple coffee, but a disappointment considering its wonderful chocolate

          As a huge fan of Thornton's chocolates, I was very excited to try out their cafe when a new one opened in my town. Thornton's is a luxury chocolate brand who do fantastic selections of rich, creamy chocolates, all with their own unique twist. I love visiting Thorntons when a cheap chocolate bar simply isn't luxurious enough. Therefore, I held high hopes for the cafe.

          Unfortunately, the cafe didn't quite live up to the standard of their fabulous chocolates. Usually when I order a coffee, I am used to waiting a couple of minutes before it is in my hand. However, at Thorton's it took 15 minutes before I was served. The queue was fairly long, but it moved painfully slowly. I was met with a polite "sorry for the wait", but I was already thinking I should have nipped in to somewhere a little more speedy.

          The drinks selection was fairly average, with the expected teas, latte, cappucino and hot chocolate. There was nothing fancy here, no extra shots of expresso or 0% fat organic, fair trade, privately educated milk. However this was quite a welcome change from the excessive and confusing menus of other coffee shops.

          The cafe had a couple of sofas, but of course they were being used, and never empty for more than 10 seconds. Otherwise they had fairly standard wooden chairs, which did not look particularly comfortable. I expected more comfy chairs and cushions, it looked more like a canteen than a posh coffee shop. They didn't have any free newspapers or magazines to read, which would have been welcome if I had been on my own. They do offer take-outs, so I think I would be more likely to have a coffee to go if I was on a solo shopping trip.

          The drinks were served with a complementary chocolate, which was a nice touch. I had a mocha, and my mum had a latte. The mocha was served in a large, shallow mug, and the latte in a tall glass. The mocha itself tasted fairly weak, the coffee flavour was hidden by the richness of the chocolate. The drink became more chocolatey as it got to the bottom, at the very bottom of the mug there was a layer of undissolved chocolate which had not been well mixed in. The drink was average, I was certainly happy to drink it, but it didn't quite match up to others I have tried. The latte was nicely milky, and a lovely temperature. We didn't have to wait too long for the drinks to cool before tasting them, unlike in other places. We sat and people-watched for a while, before leaving. The cost was around £5 for both drinks, which I thought was an ok price, but was a bit more than I would have expected to pay.

          I might nip in to the cafe again for a quick take-away coffee, but the experience wasn't really for me. For couples wanting simple, no-fuss coffee this place might be attractive, however I was expecting a little more cosiness and quick service for my money.

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          10.08.2009 16:45
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          I will be visiting again!

          I am currently staying in Edinburgh with Dave. He is still working up here and has a long term let on a holiday house so Mew is in the cattery and I am keeping Dave company for a week or two.

          On Saturday we went to the Fort Kinnaird shopping centre just off the A1 in Edinburgh but if you want to talk about it to anyone do pronounce it slowly and carefully because it can sound very naughty if you say it quickly!

          Whilst we were there Dave suggested that we go into Thornton's (the chocolate shop) for a cup of tea in their cafe. He had been in there before and knew that it was nice so off we went.

          The Thornton's shop itself is quite small and you walk through it to the back where the cafe is situated. There are about 8 tables some of which have chairs and a couple have very comfortable sofas - I know because we sat on one of them!

          You just go to the counter and order and collect your snack, pay for it and then go and sit down, relax and enjoy.

          The food consists of sandwiches, toasties, pannini wraps and cakes so it is just snack food as opposed to what I would call a proper meal but the there was a good range of everything. The drinks are either hot - tea, freshly brewed coffee or varieties of hot chocolate, or cold - juice, iced drinks, smoothies or water.

          It was mid morning so we just decided to have a cake and a cup of tea. I looked at the various cakes which included three different flavours of cheesecake, mousses, various sponges, chocolate gateau, a sort of lemon flan and also a caramel one, and three different flavours of Danish pastries.

          I was considering the caramel flan affair which did look delicious but decided at the last minute that an apple Danish would probably be less sweet and as such better for me as I have Type 2 Diabetes and have to be a little bit careful although not necessarily too strict.

          Dave said that he would have a chocolate Danish whereupon we were told that there was a special offer whereby a cup of tea or coffee and any Danish was for sale at the lower price of £2.75 so we were even more pleased! Incidentally the saving was 35p per person but it all helps. The members of staff working in the cafe were pleasant and friendly and very efficient.

          We were given the choice of a pot of tea or a large mug of tea and we chose the mugs. The fresh milk was supplied separately in a little jug so that we could add the amount we needed and of course there were tubes of sugar too. We even got a free Thornton's chocolate each as an extra to go with the drinks.

          We went over to our table and settled down on the comfy sofa for a chat. The cafe is light and airy and the atmosphere is one of unhurried decadence surrounded as you are by Thornton's products!

          Both the tea and our pastries were lovely. My apple Danish was light and fluffy and the apple was nice and tangy making the whole thing taste really good without being sweet and sickly.

          The toilets provided at the back of the cafe were spotlessly clean too which I always think is the sign of an establishment that cares about its customers.

          So all in all it was a very positive experience, in fact the only down side to it is the temptation of the chocolates as you walk in and out through the shop! LOL! By the way I did resist the temptation - honestly!!

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