the 50's american diner (American Diner)

Member Name: justme79

Product:	American Diner
Date:	09/02/09 (54 review reads)
Rating:

Advantages: looks good

Disadvantages: service is appalling managers attitiude is disgusting and very offensive

I took my children here this weekend to be served a very fatty and cold steak whic was supposed to be a new york strip, i sent it back and was spoken down to by the owner, when i went to pay the bill the steak was still on the bill to which she said i had to pay i refused as i hadnt eaten the meal and hadnt been offered a replacement meal so sat there hungry while my kids ate their hot dogs, when i refused to pay for the strip steak i was told it would be removed from the bill but myself and my family were barred from the diner we were trouble causers and not the sort of customer they want in their venue.
Now this is of course their choice but if they ban everyone who complains about food then it certainly goes along way to explaining why they are never full to capacity which is clearly visable on their web cam.
Yes it looks good it sounds good the staff have 50s clothes on the protions are huge but if it isnt huge portions of good food whats the point? and more importantly it needs to be huge portions of politen ess not rudeness to customers, im sorry but i think its a total disgrace and even if I hadnt been barred I would neither return nor recommend it to anyone!!!

Summary: not recommended to anyone who requires a high level of service good food or pleasent atmosphere