Buying a scanner then don't ignore this. (Primax Colorado Direct 9600)

Member Name: thehulk

Product:	Primax Colorado Direct 9600
Date:	05/10/01 (3017 review reads)
Rating:

Advantages: none

Disadvantages: lots and lots

IMPORTANT- If you are in search of a scanner please read this, so you know what not to get.
This is the first scanner I have bought and has probably put me off them for ever. It is the Primax Colorado Direct 9600. I got it bundled with my Computer, that I realise was my biggest mistake. Anything that seems like a bargain and is bundled with some goodies is probably going to be a con.

My first problem was that if I try to scan above its minimum resolution level it freezes and along with that the software also stops responding, making my PC crash.

My second problem was that it sometimes doesn't even scan. I believe that this could be resolved by switching the hardware off then back on. But the only problem is it doesn't have an on/off switch. I have been to their website to update my software and guess what their drivers are not downloadable. (You should read the comments people have written about Primax at www.driverzone.com)
I have even e-mailed them in excess of 15 times, and yes you've guessed it they haven't replied once.

If any one is thinking of buying a scanner PLEASE make sure that it is not manufactured by PRIMAX. If you run into problems then there will be no one to help you because everyone working at primax are unhelpful ZOMBIES. Who don't care about their after sales care.
WARNING- buying a primax scanner is harmful to your wallet as well as your patience, it makes want to do nasty things to their customer care team.

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