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      26.02.2013 02:25

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      A Housing Association that has a lot to learn and badly needs better management

      I have been a tenant in a Bromford Housing property for 7 years. The experience I have had with this Association is terrible. I live in Wolverhampton which is the same town that Bromford Housing have their head office. I live in an area that once was a quiet and mainly populated by middle aged to elderly tenants but since I have been living there I have suffered from anti-social behaviour from neighbours. In the form of banging screaming and threatening behaviour. I reported it to Bromford Housing but apart from giving me diaries to fill out which they never read. The occasional half hearted letter and visit to the offenders they have never done anything. The Housing manager we have had in Wolverhampton for last 4 years has actually supported the anti-socials more than the decent neighbourly tenants. We have tenants sub letting while claiming benefits and although it has been reported it carries on as usual. I have since found out from some of the older tenants that many of the tenants were assured that their block was just for over 50s only to have drug addicts and alcoholics in their 20 and 30s moving in to a flat above them who scream and bang all night, pensioners who have for years had a quiet peaceful existence are suddenly forced to find another place to live. I do know of several older people who have vacated their flats in the last year and the anti-social tenants who caused them to leave continue to live there and be a nuisance. The actual properties structurally and architecturally are great but the bad services I have mentioned above and poor quality repairs destroys the positives of fine built properties. I do know if one is fortunate to live in area without anti social problems the tenancies can be fine and a joy to live to be a tenant The Bromford Housing Association were a very good Association many years ago but now they have destroyed the reputation of their predecessors through poor management that are more busy supporting each other than trying to improve their services Brian Booth

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      22.02.2011 10:59

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      dangerous only interested in the funding they recieve not the young person

      Warning my seventeen year old daughter who has aspurgess , adha and is a complex case on the autistic spectrum was evicted from trident housing at riddens mount with 4hours priory notice last monday 14.2.11 her connextion worker and other agensies who are involved with my daughter case for which regular cases confrences take place on a monthly basis were not informed and although i pleaded with them to let us find alternative accomodation before throwing her out they would not listen and actually got the police to excort her from the premisis she was totally distressed and all the good work which had been done by the agensies involved over the last few months has been undone and my vunerable disabled daughter is missing since . trident housing are unrepenting .if you know of any vunerable young person do not let them go in to trident housing accomodation they dont care only about the funding they recieve for each young person i am not letting this happen without a fight to highlight what they are like i am in the process of making a case against them again donot let any young vunerable person have any dealings with these people

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      13.05.2009 07:10
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      NA

      This review was out of date and now removed. z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z

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        19.12.2008 22:14
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        The good, the bad and Mendip housing association.

        Let me start by saying that all housing associations are different. I rent a two bed roomed house in Somerset for £80 a week from Mendip housing. Compared to other houses of this size in this area my rent is cheap. In addition, the housing association give payment breaks 2 weeks at Christmas and 2 weeks at Easter; this is to help people who are in arrears to catch up and gives people like be a change to save £320 a year, which is great. I was offered this house after going through a rough patch and separating from my partner with a 1-year-old baby. (I work 20 hours a week and receive no housing benefits) Mendip housing has been very reasonable landlords they have allowed me to decorate, carpet, fence the garden laid a patio etc while I have been here. Mendip housing have a phone number and an office which I have been to and phoned on several occasions the staff are very helpful and have been able to answer most of my questions. I have also phoned the repair line on several occasions and they have sent someone round to the property very quickly to sort the problems out. They do not charge anything for repairs, services etc. Mendip housing like to keep the houses in good condition when I moved in they offered to replace the kitchen and bathroom but it would have made the rent increase so I did the kitchen myself with there permission and left the bathroom as I didn't want to pay more rent every week as it would have worked out very expensive over the years. They have since abolished this scheme and now replace bathroom suites and kitchens that are over 30 years old and in poor condition so I am back on the waiting list for a free bathroom now. Once you have a housing association property you have the option to swap houses there are several website that you can join to look for people to swap properties with. I love this idea as you can choose where you move and to what property. Mendip housing also let you stay in a property for as long as you like which might not happen if you are renting privatly. The housing associations change there rules quite often and this has been a problem in the past as I was in a hostel I was only given the choice of one property if you do not except the first property they offer you they can refuse to help you any further and even make you homeless from the hostel as they can abolish there duty of care. I was lucky enough to be offered a nice house with a garden but I have known people being offered flats with no garden when they have young children etc. I have also go the right to acquire which you can get depending on when you moved into a Mendip housing property this gives me the right to buy the house I am in from Mendip housing and receive a 10% discount from the market value which is fantastic. Mendip housing is quite strict about asking permission, which can cause delays when you are doing DIY jobs etc. I have asked permission for the new kitchen, a shower, a dog, and a shed and I have always received a letter within a month to confirm that is okay and give me guidelines to follow. They are also strict about rent they like it paid either weekly or fortnightly and write loads of snotty letters if you try to pay monthly! Overall I like Mendip housing association because I get 4 weeks rent free, they don't hassle me and the rent is very reasonable. But they can be a pain to some people and the rules change from time to time!

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          03.12.2002 02:21
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          I?ll give you a little background on us as a family ? I am 22, my Fiancé is 23 and we have a 16 month old daughter and a month old son. Ben stays at home and brings up our children and I work therefore we have one wage coming in and a small spattering of tax credits. We?ve had the odd credit hiccup as most young couples do but eventually we managed to get a mortgage albeit it only in my name as I?m the only wage earner. Great, so we had a mortgage arranged, now we could buy ourselves a buff new abode in which to bring up our beloved progeny. Except that because we only have one wage coming in and a car on finance we are only about to borrow up to a measly £42,000, whoopee, static home in the wilds of Scotland here we come! This is where Shared Ownership (SO) comes in? The basic idea (although it varies depending on the area and the Housing Associations involved) is that buyers (providing they meet certain criteria) own a percentage of the property and the rest is owned by a Housing Association (HA). I believe the most common ratio is a 50:50 split, which is the situation in our case. The HA charges a reduced rent for the ?use? of their percentage (this is normally very reasonable and cheaper than a mortgage on the same value ?chunk?). In other words we get to live in a nice, 3 bedroom house worth £78,000 (more now) which was built to good standards and has all mod cons but we only had to find a mortgage of £39,000 and pay an additional £160.00 rent each month. With many schemes you have the option of buying additional % either in 10% or 25% chunks when you have more funds available, this is known as ?staircasing? and you could end up owning the whole house. As you increase your share, naturally the rent payable to the HA is reduced. Some HAs operate slightly different schemes in which you find a suitable property on the market, providing it meets certain criteria (state of repair, resell value etc?). The HA then buys a chunk and you bu y the rest, in essence the same scheme but you are not dependent on waiting for an existing SO property to become available. HOW DO YOU FIND SUCH PROPERTIES? Shared Ownership properties are like gold dust, there aren?t a great deal of them out there and as first time buyers are increasingly priced out of the market they are sought after more and more. It is not the case for all Housing Associations (HAs) but often when an owner wishes to sell their share and move on they must first notify the HA of their intentions to sell, the HA hold a waiting list of interested parties who will be offered any available properties before the owner can put them on the general market. (Hope this is making sense so far, this is a little fiddly!). To get on such a list you should contact local HA and ask for an application form, acceptance will be based on various criteria that vary from area to area (more about this further on). To find your local HA try searching on www.yell.com or contact the local council). There are various ways of finding shared ownership properties on the web, by far the most trustworthy dedicated search facility that I have found is on www.homes.org.uk a shared ownership information site). Properties do find their way onto the general housing market so it?s always worth registering your interest with local Estate Agents, although in my experience it?s best to keep checking the local property pages as well). Again the web is a useful tool, particularly if you are searching in a different area to that which you currently live in (as we did). www.rightmove.co.uk and www.asserta.co.uk are particularly good, search for the type of property you wish to buy in the area you wish to buy it but search for the amount you can afford to pay rather than the total value of the property and any SO properties should turn up in your search results. WHO CAN BUY A SHARED OWNERSHIP PROPERTY? Well, as I mentioned earlier HAs h ave differing criteria so it always worth making an early enquiry call but as a general guide the following details are taken into account ? · Applicant?s income ? while you must be able to afford the mortgage repayments and the rent, you cannot earn so much that you could afford to buy 100% of the property. · Dependents ? the more dependents you have (and this can often include adults who do not contribute income i.e. full time carers) affects the income you are allowed to bring home and still qualify. · You must not already own a property; the idea is for first time buyers to be able to buy homes. · Some HAs will ask for proof that you currently live or work in the area you wish to buy in or have a connection with the areas e.g. family living nearby, many don?t though, ours didn?t and we were able to move from Devon to Birmingham ?no questions asked?! OTHER QUESTIONS: ARE YOU RESPONSIBLE FOR REPAIRS? Generally speaking you are responsible for keeping the property in a good state of repair, servicing any systems and tending to the garden if there is one. If the property is under 10 years old it should be covered by usual building guarantees. Your lease will include details of your maintenance responsibilities. HOW LONG DOES IT TAKE? From finding our property and making an offer to moving in took about 2 months, we had arranged a mortgage in principle already which helped speed things up. Generally it will take between 6 ? 12 weeks and will be affected by any upwards ?chain? of buyers as with ordinary purchases. CAN I IMPROVE MY HOME? You can decorate as you would any property you own but any alterations must be approved by the HA and, in many cases, your mortgage lender. Exactly what constitutes an alteration as opposed to decoration will be stipulated by the HA but as a general rule of thumb you mustn?t make structural changes without permission, ma inly because it could affect both the building insurance and the value of the property. AM I RESPONSIBLE FOR INSURING THE PROPERTY? As with most rental and owned property you are responsible for your contents insurance. Often the HA will hold a buildings insurance policy on the whole property but always confirm this. WILL I GET A MORTGAGE ON AN SO PROPERTY? Yes, many lenders will accept SO property purchases, but the number of mortgages products available will be less than for ordinary home purchases. It is very hard, but not impossible, to get a 100% mortgage on a SO property (we managed it but the mortgage we were approved was the ONLY ONE available in the UK at that point in time so it was touch and go). You might find that lenders ask for more information about the property than normal but if you use a solicitor that has experience of SO this shouldn?t cause any problems. We found that using a broker to find us a mortgage was the easiest and most cost effective way. We used Just Mortgages (www.just-mortgages.co.uk). AM I STUCK IN SHARED OWNERSHIP PROPERTIES FOREVER? Not at all! As I explained earlier SO properties are like gold dust so it?s unlikely you?ll have any trouble selling your property. We intend to live until my salary increases to a point where we can get a larger mortgage, sell our 50% chunk on and use any equity as a deposit on our next home. All in all shared ownership has enabled us to buy a well built, comfortable home in a nice area at a price we can afford, and I would seriously recommend the scheme to anybody in the same situation.

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            12.10.2001 22:43
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            I live in a quiet country village in Cambridgeshire, until twelve months ago, the houses were owned by the local council, but then it changed over to a local housing association. I much preferred it when the council owned it, to now when the housing association own it. I have had a lot of trouble getting repairs done, especially six months ago, when they came to my house to put a new radiator in, when they'd finished they said could they service my gas boiler, as the twelve monthly service was due. I said yes they could, so when they had finished they said everything was fine and went. The next morning I turned my hot water and heating on via the switch in the kitchen and carried on with doing the breakfast and washing the pots. An hour later I went into my front room to get the paper, and the whole room smelt of gas, I immediately phoned the Housing Association and told them about the smell, a while later they sent one of there gasmen round, who took it all apart and found that a screw had not been put back right, when they serviced it, and so it caused a leak, he fixed it and off he went. After luch I put the hot water oon again and never thought nothing about the gas leak, as it had been fixed. I later went into the room again and couldn't believe it, the room smelt of gas again. I phoned them up again, and they sent the same gasman round to fix it, he took it all apart again and found another gas leak but from a different source, he said whoever serviced it had made two mistakes causing two gas leaks. I wrote several strong letters to the housing association asking them to find out why there workmen could to a job so incompetantly and almost kill me and my family. I must have phoned them twice a week for almost 3 months before they replied to my letters. When the letter finally arrived I was disgusted with their reply, they said it had been properly checked by their servicem en, and at the time there was no leaks whatsoever, and that the one who fixed the leak said that the second time he came round, all that the smell of gas was, was the remains from the first leak, which was lies as he actually showed me where the leak was. I know it was all covered up, but its my word against there's. I wouldn't have minded as much, if they'd apologised to me, but they never even said sorry for almost killing me. I am due to have all new windows fitted this month, I dread to think what they could do. I had a new back door put on, but its been nothing but trouble from day one, it jams when you close the door, everytime it rains, it runs in under the door. I have given up bothering about it now, I have had them round so many times, and it still rains in and jams, I just can't be bothered having them round again, as I think whats the point, everything they come round, all they do is just bodge it up. People knock the council but I wish it was back under there ownership. I didn't have these problems when they were running the show. The thing is though Housing Associations normally do repairs quickly and to a high standard, but something has gone wrong with these lot, I think its down to employing cheap shoddy firms to do the work.

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              06.08.2001 18:51
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              Some problems I have had as a Housing Association tenant. ********************************************* LATEST uPDATE:one of my neighbours put a mix of clhorine and another chemical near to my flat and made me quite ill several days running. My nose swelled up becane ulcerated and I nearly fainted the first time. Then I developed croup some nights . I found diluting the spot ,on the stairs near to me ,and my front doorstep where it had been deposited ,with water has helped ,I have to sleep with several windows open .. I am currently going to locate a Professor of chemistry to help me ,because this has to be dealt with by a scientist,as you can imagine this is hard to prove . Latest update :2 neighbours have lied and said my son has assaulted them ,and my housing association is seeking possesion of His flat,and have blocked his exchage by telling the Brighton Council they were only trying to frighten him ,and didnt realy mean it after taking him to court. They are still trying to implicate me ,i am a secure tenant . Hence my request on my profile I need an immediate answer ,I am going to the Government about this matter.New readers please read on. a Bullying event yesterday 23rd of June 2003 : A contractor for South East Water came here yesterday and started running a compressed air machine at 8.30 in the morning ,they were positioned just above my lounge window and carried on letting pollution come down for 7 hours non-stop.after nearly 4 hours I politely requested that they put the compressed air machine nearer to the small hole they were workinbg on ,they first of all said okay .Incidently the position of the pipe was twisted back on itself not straight as it should have been.on the rear of their van on the other side ...these pipes need to run in a straight line ,this one was not because it was position on the far end of the vehicle.I had to leave my dwelling after 4 hours ,and feel very ill today .My Housin g Association chief Excecutive also put the hung up on me after and ignored what had happened to me and just said the works have to be done ,which i was not disputing ,but the re-positioning of this machine would haved saved me the lowering of health I am currently having.the pipe hole was only 8 feet long and they spent a lot of the day just sitting there. The village plumber said to me today* if you dont like it why dont you move.* Any discerning person will see how wrong this all is. This op has been read by 305 + people up to date . The latest bullying act i nflic ted on me update 16th of May 2003: On Friday an Estate type van parked outside my flat I noticed this was a Cannon Hygiene van and had a moving vent in the top and a hazard warning on the the back door.It had a model of a rat in the front window. After it had been there for 3 hours I rang the housing association to see if this person was doing any work in close vicinity,the answer was no. So as I could see the vent was moving and there was a hazard sign i rang the com pany,first of all they apparently couldnt say why it was there. Then a further call ,they said dont worry He isnt carrying gas!! They gas rats dont they ? I said whats the vent for they said so He isnt affected by the insecticides while He is driving. He went and came back 3 times and each time got nearer to my flat ending up at the top of my garden path ,(I am 10 feet blow the road . Yhe 3rd time He parked I could smell a pungent nasty smell.I have M.E.and began to feel unwell.My neck went scarlet,when i went and asked Him if He would move He swore and hurled abuse at me .I was very ill that night. The police registered the incident for me. Im hoping some expert can enlighten me about this .This sort of bullying should not be happening read on to see more. ************************************** ****************UpDatUpdate 2nd April 2003: I wrote to Mr Nicholas Soames M.P. for West Sussex at the House of Commons ;He agreed to see me locally to discuss the problem I had of people parking on a gradient facing down to my lounge window .Mr Soames has been very helpful ,He wrote to my Housing Association,result after a delay of 3 months Franklands Village Housing Association has now put an extra parking bay at the top of my cul-de-sac.I am still waiting fo r the road markings to be put down outside ,its good to see a partial result. Some of the problems I have mention ed have im proved ,but one very near neighbour continues to do very bad things against me like,chopping branches off a camelia. Today He has gone into the lower garden and put foul smelling glue on a seat. One of my cats came in last night and I saw a hole in his head covered with glue i just hope it wasnt a glue gun . Hiende has come in with cuts so deep that his foot swelled to rwice its size and last summer He came in with his p[aws covered in tar it took me days to rmove this ,its a g ood job I know about homeopathy,becauase he had been trying to lick it off. ************* Im afraid this clandistine type of antisocial behavior that I have experienced from a few neighbours has *never *been dealt with . I am still having small branches removed off a shrub that I purchased last year daily ,by a near neighbour while I am sleeping early morning so I am using a security camera overnight. I will be going to write and probably see Mr Soames again soon. Rest of Opinion on general and personal experiences **************************************. As this is a long opinion.here is an update at top of opinion 31st October 2002: I have had 2 bad falls in my sons Ga rden I have reason to believe this is because water was diverted down from another drain by this Hou sing association and the lower garden is waterlogged at the top.They had said when they diverted it we will see what happens.that was 2 years ago I UpDate 2nd April 2003: I wrote to Mr Nicholas Soames M.P. for West Sussex at the House of Commons ;He agreed to see me locally to discuss the problem I had of people parking on a gradient facing down to my lounge window .Mr Soames has been very helpful ,He wrote to my Housing Association,result after a delay of 3 months F rankl ands Village Housing Association has now put an extra parking bay at the top of my cul-de-sac.I am sti ll waiting for the road markings to be put down outside ,its good to see a partial result. The same week the bay was put in there ,there was an artical in our local paper the Mid sussex Times about anti-social behavior by children .We also recieved a letter personally,that is my mentally ill son and I. As my Sons behaviour could be mis-understood on an odd occaision ,I was a little concerned . Im afraid this clandistine type of antisocial behavior that I have experienced from a few neighbours has *never *been dealt with . I am still having small branches removed off a shrub that I purchased last year daily ,by a near neighbour while I am sleeping early morning so I am using a security camera overnight. A further concern of mine is this year ,(April the 3rd 2003 )is my Son who lives upstairs,found it incovenient to have His Gas central heating serviced ,at a date that was one month overdue .It is now 3 months overdue. It still isnt serviced ,also He does not have a Carbon monoxide alarm ,this is an omission by Franklands village as all the other flats that have been re-furbished have ! original opinion : ............................. Housing, is a real knotty problem ,fo r everyone,I knew someone that lived in an expensive detached house ,w ho had a very domineering neighbour who made her life a misery at times.It comes down to respecting peoples bounderies ,something many people today seem incapable of ,because even in detached properties unless you are a millionaire we live too near other people. I unfortunately live in neither,I am a Housing Association tenant,I have a nice garden although I live in a small flat,should be nice ,but it isnt.The person that moved next door to me started his tenancy by drilling on the front door at 9-15 at n ight without a by your leave or hallo. This behavior was to herald what was to follow,manic behavi or starting at 5-10 in the morning til 10-30 at night even in the winter ,it could take him 4 hours to mow his small lawn ,when he finishes his own garde n he cuts the Housing association grass ,and sweeps the car park ,when he is not doing that he is banging drilling or has his tV playing loud with front door open ,he even plays this when he is gardening. Additional to this behavior he began last year to paint his door with a paint that was highly toxic,I started reeling and having breathing dif ficulties,I made a complaint and he stopped. A month or so ago he started to paint small amounts of this on his door,twice this was late at night so I had choking catarrh all night.This has finally stopped because I complained to the environmental office. I really think there should be helpline to deal with things like this because it took a year before the Environmental Office finally took my complaint seriously,and even then they believed his denial that the paint he used was only undercoat,anyway that has now been dealt with . <br >I have also been verbally abused by other tenants,who also run their car engines just above where I live ,the pollution drops down as I am living in a position down a hill ,about 8 feet below . My son went down with pluerisy after a tracter trailer l eft their engine running for two and a half hours,I also felt violently sick,and to ill to go out.I called the housing Association,and the environmental office,and after the period mentioned and the damage was done they asked him to move. Apart from being illtreated by a group of neighbours ,the other thing I had to endure was living next door to a couple that were heroin addicts ,the female partner unfortunatly died,and we saw and heard this happening ,terrible !!!I was told by a neighbour that there were people i n the shrubbery one night with knives,and one night the male partner was badl y beaten up and we could hear his screams,I hung on the phone to the police to try and get them there sooner. Eventually he moved,he turned out to be just a victim ,and I think he was recieving help to lo se his habit. I live not in the centre of a city ,but a pretty little village ,in Sussex. We hear of zero tolerance ,but it doesnt happen. Why havnt I been to the ombudsman? Answer, because a group of neighbours dont like my Religion ,and because I am a Carer to someone with a mental illness.Also th ese bullies have tried to make nonpecific allegations about me. I dont think my experience is unique I would be glad to hear from other people that have experienced the same ,finally thankyou Dooyoo for your opinion platform which has enabled me to put up this opinion.Update: I will continue to add to this opinion at present,because I am still experiencing additional problems. Since the beginning of Febuary 2001 an army of builders started to work on 5 flats near to us,they were polite innitually ,and then they started to talk a lot in very loud voices to the neighbours who have given us problems .They have woken me up with a jump early every morning throwing heavy objects in a skip ,they have used a rotary saw in the nearest building to me continually setting th e fire ala rm off ,sen t a dog backwards and forwards to chase my cats . stared at me whenever I have come into view in a very rude manner,and generally made as much noise as they possibly can shouting instead of talking. My housing Association ,Franklands Village Housing Ltd ,did make contact with them you can imagine how ill I am at the moment ,suffering as I do from M.E.and very high blood pressure. this afternoon I rang the Office because the Workmen had moved the skip nearer to me ,and were banging it for nothing. This was sorted later. < br> I am going to speak to the Gene ral Manager of the Company of these workmen later,to see if he can stop them bullying me. Further Update:14th August:. This Afternoon the Chief Ezecutive of Franklands Village H.A.Phoned me this afternoon and said she would personal ly talk to the Builders General Manager see last paragraph ,she is also going to present my request for compensation ,for noise suffered. I am hoping I can put up some more positive statements up soon . This morning :13th August I have a Juggernaut just near to the left hand side ru nning its engine ,while it delivers goods to another neighbour, that uses all his spar e time doing building works,he was standing in his garden just banging a piece of wood for no reason last week. He spent a whole summer building an extension ,and finished,by having a bonfire in the front garden letting the smoke drop down into our flat.I must emphasize,that these people make the optimom noise,this mornings episode took 35 minutes of deisil fumes belching out. I recieved a letter (from the firm of builders that have been making more niose than necessary) the letter didnt mention the builders conduct,but that the Housing Association deemed it reasonable for things to be thrown into the skip at 8-15 in the morning ,if it wasnt 15 feet away from my windows ,and I didnt suf fer from stroke level high blood pressure ,maybe it would. Update: Negative report further below:Looks like the builders are going, that have been re-furbishing the flats near me ,I have had to endure their noise ,and rudeness since May . <br>To give you some idea as previously stated ,because they realized the neighbours that live to me ,were having a good time making life uncomfortable for me they made,more noise near to me than necessary ,also spoke in very loud voices using mobile phones a just outside my front hed ge but unecessarily near my loun ge window . <br >Today Saturday they made 3 seperat e visits to the flats strutting like peacocks ,not much you say but they all had a good laugh at the same time with my inconsiderate neighbours .While this is going on the man who had the juggernaut visit last week ,has been banging bricks and has had a c ement mixer going before I could draw a breath of relief ,this is now a week . The builders Bisley Constuction Ltd of Kent,are not supposed to be working on a Saturday I was told by their firm ,who did not answer my E mail which was a re ply to theirs . All this has given me extra stress They have left their skaccomodation ,is as already stated risky for the very reason that I am liable to have difficulties of this kind,because this sort of behaviour is going on all over the country satistics show . Also some of this village is privately owned ,and these people ,are not showing as much consideration as they could ie the man with cemen t mixer . I would like to rent privately ,but rents down here in the south of England are high .625 to 1,ooo plus pcm. It still goes on . I have also recieved another rent book with entries completely messed up and 1week arrears on it ,when I asked for this to be cor rected they sent back 3 months entries,still with arrears that shou ldnt have been there . I have been told the entries will be corrected soon .now rectified. Franklands Village have still not answere d my 2 year old request to put a sign outside saying no parking as I live in a culvert,and people continue to park facing down to this building . I am hoping this will be listened to soon. As I said before moving from here,could be an expensive proposition.to be cont Update :cont from top :31st October,well first of all the decoraters came back to re-paint the changed window panes on the two windows ,that were okay. Then this afternoon a larg e lorry arrived into this small cul-de-s ac ,and after using som noisy machine ??Took two barrow loads of earth away. I wouldnt have even have looked to see what they were doing,but they were making a lot of noise. I have started keeping my lounge cur tains drawn,so I can concentrate on other things. I think this could be one for the Guiness Book of records.What do you think? Today was a day I was recovering from a migraine. Two days previous it has been the turn of 2 plumbers to park ouside. All this stress is taking a toll on my health,I have had a relapse of my M.E. symptoms,and heart pains,and fluid retention. The trouble is you have to suffer from these symptoms to realise how awful they are. Further to todays date:Pipeway are back again They parked a huge lorry and used a crane,between 2 sets of phone lines ,the crane was pulling my line out of its position yanking at it,I went up to speak to t his driver ,and he just laughed at me. The end result of his carelessness,is my phone line is twisted at the feed in piont. I rang BT,the Police enquiries,and Pipeway. to be cont. I know I am not alone half of this country have people that are experiencing one form of bullying or another. For any younger person that reads th is ,the world didnt always have this,it wasnt the norm . We have got to become more people oriented,than being selfish.Life can then be happier for everyone. <br > My friends in many different countri es are so kind to me,being kind is good for giver and reciever. I live in hope that things will improve.. update November 24th 2001. Im afraid they are not improving,yesterday,my neighbour on the ground floor ,said out loud up on the car park ,out loud *She is a ridiculous women ,and they said lunatic and mad about myself and my Son . Today the young couple on the other s ide of me had visiters that made a *loud blasphemous* statement as I walked down to the back garden,now there are laws against this kind of behaviour,but how does one get their co mplaint heard? That is why we have CcTV,cameras,one day this could be shown to someone that wants to uphold the law,it one thing to have laws,another thing to get justice Update 8th May 2002. The Queen ,in one of Her recent speeches ,commended uK citizens over there fairminded treatment of each other ,and the Commonwealth ,although this is true in some groups of peo ple ,it is not true in the cul de sac where I live ,in Franklands village . Just a couple of people have mana ged to keep fanning the flames of hate against me and my son .Everyone who has moved in in this cul-de-sac has been immediatly very un-neighbourly . Accept one old lady that moved in next door .She said to me firmly I speak as *I* find ,unfortunately she died of a heart attack ,as Her relatives wernt ther e at the time I accompanied Her in the ambulance that took her to hospital,thats the kind of neighbour I am . Whenever a new tenant moves in this couple of people manage to add to the circle of Bullying,one woman was shouting abuse about me in the street the first week she moved in,she still does this on occasion,recently shouting *she wants to get a life *!! She doesnt even know me ,I am a very happy person ,but have bad health,and some problems to deal with ,as a carer,but I always have room to help other people if they need my help . A fortnight ago a new neighbour that lives next door to her was having a patio made in a lower garden she is a block along from me and the garden is near the wood. A crane came down and dumped bags of sand and paving slabs just outside my hedge,and for the next 3 days I had the noise ,and dust from a cement mixer right outside my hedg e 10 feet from my lounge window.I wasnt feeling so well and it was awful. I went out shopping today and when I got back home once again ,we have a large pile of loose sand and paving slabs right out side my hedge ,and that is going to be, noise and dust again,ask yourselves how you would feel if someone unecessarily did that to you,it is annoy ing and humiliating,and is once more going to affect my health ,that is already streched as a carer. I am going to take some kind of action...to be continued.update Todays Date;(9th May 2002. Well it looks like I am not going to get the noise of a cement mixer today but the man doing the works is travelling the distance of 4 houses and 2 gardens to ferry the sand. Update........ ........14th May 2002. Well the cement mixer is still there today ,with the intermittant banging of a spade.I asked the man politely if he was finishing today..he replied yes ,I said ,you are not intending to come back then ,He replied cheekily,I wouldnt like to say that. I have had also a l awnmower virtually burning as it was used on the next door new neighbours garden ,blue smoke . I am going to put up more information,on how some housing associations handle these sort of things,and also some information on tenancy law soon . to be con Ho using Associations ********************************************* Some useful information : 1.)They now have a new title RSLs meaning : *Registered Social Landlords*.Their performance is mon itered by :The Housing Corporation the online link i s:http://www.housingcorp.gov.uk/aboutus/whoweare.htm#1 They regulate housing policies and invest in housing for those that cant afford a mortgage. How much investment? Using their Approved Development Programme, which provides public funding to build and renovate homes; They will invest some £3 billion over the next three years to allow assoc ia tions to provide around 85,000 new homes. O verseeing the injection of private finance into the sector. Since the introduction of private finance in 1989, private sector lenders have invested almost £20 billion in housing associations, dwarfing any other private sector lending initiative in other social programmes. This has allowed thousa nds more homes to be built than would have been possible using public subsidy alone. Giving associations funding to help them support the high management and service costs of schemes for tenants with special needs (for example, for frail elderly people or residents with learning difficulties). This will amount to £527 million over the next three years. Well this should also help the homeless,s houldnt it? 2.)In my experience you often need a third party to help you get your name on a housing associations list,a Doctors letter helps or an advocate like mind if you have mental health problems. If you are refused a place dont give up ,get someone to be your spokesman even if it is just a relative.you can contact ,The Housing corp,if you are unfairly refused. Always put details of all conversations in writing. If you are actually homeless of course you will go to the top of the list.sleeping in you r car or sleeping rough . The questions answered on this page are: What is The Housing Corporation? What are the Corporation’s aims and objectives? How is the Corporation structured? What is a hou sing association? How does the Corporation invest in housing associations? How does the Corporation regulate the sector? How does the Corporation champion a tenant focus among housing associations? How does the Corporation encourage innovation among housing associations? How is the Corporation accountable? How is the Corporation responding to the Modernising Government agenda? Read more about us How to find ou t more about us and housing associations . Tenancy Rights in Scotland:See Link:http://www.scotland.gov.uk/library2/doc10/nssh-07.asp This link deals with the different kinds of Tenancies there are in Scotland ,they definetly look after their tenants be tter than the South at the moment. They are trying t o introduce New tenancy Laws to give more rights to their tenants. The amalgamation of Secure tenancy rights with assured tenancy rights,at the moment the new sothern tenancies only have 6 months garunteed tenancy. I will add more about this later. If you are already a tenant ,and you have unfair treatment or neighbour problems you can go to 5 depts starting with the rent payment office upward,y ou should have this information in your agreement.Then:see link The Independant Housing Ombudsman.If people are ganging up on you I shouldnt make an official complaint.Get yourself Secrity cameras to protect yourself against any real bullying,it does dter people from going o vr the top. If your are a divorced person that has an existing Secure tenancy you can only retain this security ,by making a seperate court order to ask the Judge for this ,make sure you give full details ,and then you DONT sign any thing for the housing association ,this would take away the security of the tenancy(This information is worth ten days and umpteen hours of my personal research!)You then via the Court inform your housing association. It becomes your t enancy bycourt order which is part of the Divorce package ,but by seperate order.Might do another op about legal forms etc. They will ask your Housing Association if they agree with you being the tenant ,there should be no lawful reason for them to .refuse then the Judge will send you a document confirming you as the tenant ,if you have any difficulty feel free to E mail me . Well I hope this will be very useful to those that can benefi t by this informa tion ,I have.ip full of rubbish ,and litter on the floor around it ,I have a feeling they intend to use this for a bit longer while they do a building up the hill ,not if I can help it!! I also had a smell of what smelt like a bad mixture of disinfectants around the building on friday and have felt a bit fluey. to be cont . You might say at this juncture,why dont you move . I cant afford to buy,and Housing Association

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                20.07.2001 05:10
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                Before I start, I would like to say that this op is not meant to criticise or decry anyone living in a housing association or council house, or meant to categorise people together, it is simply about my experience. WHY DID I NEED A HOME? A little over 12 years ago, I descended on my parents with baby in tow after deserting a very violent relationship. I was working and receiving family credit, and after paying out nursery fees for my daughter was left with somewhere in the region of £50/week to live on, I was not entitled to any additional benefits, and they were not as substantial as they are these days. This situation continued for around 5 years, 5 years of my parents supporting me emotionally, but also 5 years of hell for everyone concerned, as returning to your childhood home after 6 years of globetrotting and living with friends, was to somewhat difficult, to say the least. After much soulsearching and arguing, both my parents and I felt it better than I leave for everyones sanity, and I thus approached the local council and Housing Associations to determine whether I would be eligible for a property, they agreed that under the circumstances I would, and I was put on the waiting list as an emergency case, by this time I was in University and working part-time. ONE YEAR LATER (Thats emergency in housing association terms) they contacted me and I was advised that there was a brand new property available for me if I wanted it. I viewed it with one of the housing officers, it had two bedrooms, a lounge, dining room, kitchen and bathroom and had literally just finished being built, it was gorgeous and I thought I had died and gone to heaven, a home of my own for my daughter and I, a chance to start afresh. THE COST The rent: £45/week, the council tax - £60/month, the water rates - £32/month - this didn't include electricity, gas and general living. I moved in to a house with an off-cut carpet from my dad's garage in the living room, cardboard in the hall, a box to put my old trusty portable on, camping tables to sit on, a washing machine whose motor had to be hit with a mallet to get it going, my mums old fridge and bed. My daughters room was furnished thankfully by my parents. Everyone has to start somewhere I hear you say, yet remember I was both studying and working, all with the exception of one of my neighbours were unemployed, yet I was the only one in the street without carpets in the house, without a video, and without Sky. I had a £50 car that I had to role down the hill every morning to get it to start, which meant parking it about ½ mile away from the house. I argue the case for teenage and single mothers, but can someone explain to me where I went wrong? SO WHAT WAS IT LIKE? The houses started to fill as the building work finished and a couple of weeks after moving in, 2 police vans surrounded a neighbours house battons poised. Another time, on a Saturday night, I could hear someone shouting for guns, and yelling what they were going to do with them, this was before he slashed his wrists. Not long after this, he battered hell out of his girlfriend, and bit her ear half off whilst the children hung screaming out of the window. Other residents were broken into by their neighbour and threatened with baseball bats. Another neighbour used to throw their dog muck out of the upstairs windows, taxi drivers were loath come there, kids were climbing lamposts in the middle of the night. Joyriders used to drive up and down the pavements at night and play their music full-blast. These are just a few of the situations I used to face on a nightly basis. A group of decent residents got together and invited an Association representative to come and see us, they did, noted our comments and feelings and did nothing. As a policemans daug hter I was worred for my safety, but despite numerous letters to them, was told just to keep my mouth shut, or my safety and that of my daughter could potentially be in jeopardy. I stuck this for nearly a year before moving out to stay with a friend for a couple of years until I was in a position to buy my own house, for a mortgage that was £10/week more, poll tax one band lower, and water rates a few £ lower. I have now moved on from this and pray that I never have to go back. There are many many good people living in both council and housing association houses, many in some areas in fear of their own safety, a small minority give them all a poor name, and yet no-one seems capable of doing anything about it. Maybe I was just unlucky, but next time you judge a mother who is 'lucky' enough to get themselves a house, working or not, think potentially about the environment they may be living in, not easy and certainly not a bed of roses. Sue

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