Not life savers but good helpers on the phone (NHS Direct)

Member Name: Realmadrid2010

Product:	NHS Direct
Date:	20/07/09 (18 review reads)
Rating:

Advantages: Help us on the phone

Disadvantages: None

I made a phone call to this service from the Nhs just last week! I had a stiff back and also a stiff neck. It took not even a minute to get through to some body on the phone. It was not a nurse though on the phone just somebody who gives you some advice. You are not put through to a nurse on the phone straight away unless your pain is major.

They are friendly on the phone and listen to your pains and give you some advice. They do advice you that if your pain does get worse go to the hospital. I was put forward to a nurse one hour later. A nurse ended up calling me back and took information of me.Her tips were helpful and saved me a lot of time rather than going to the hospital. I managed to speak to the nurse whose tips were helpful and saved me time!

I think this service is very friendly on the phone and can save time of going to the hospital. If you suffer a minor pain I think you should call this number as it saves time for patients in the hospital. The nurses remember can not see you and can only offer advice. Never expect their help to always work but for me the tips did actually work well for me!

Summary: Service is one I respect a lot