NHS Direct Reviews

Call the NHS when you have a slight pain and for anything worse do not call them and go to the doctors!Sometimes you get pains which you feel you have no need to visit the hospital for. Advice and help is available through this service as they help you out over the phone. NHS Direct's service is very good and they have a team of ...  Read the complete review

Its a call centre based help line manned by call handlers and nurses, you're ill, you ring them, give them some personal detail and details of illness and depending on how ill you are, you wait for a call back or are put straight through to a nurse - its that simple. The person initially answering the phone will take your address ...  Read the complete review

I had to call NHS direct yesterday as my 2 year old son had a temperature of between 38 and 39 degrees, he was up and down in himself sometimes tired, sometimes full of energy. I couldn't remember the number, I knew it was 0845 something, and that it was a short number of just 8 digits but I had to ring 118118 to get it. (It is 0845 ...  Read the complete review

I very rarely get ill which i'm very grateful for except for the odd headache or upset stomach which dont stop me dead in my tracks. Recently I began feeling really ill and couldnt get an appointment with my Doctor until the middle of next week. Its always a nightmare trying to get booked in to see a Doctor and is really frustrating. I've never ...  Read the complete review

I made a phone call to this service from the Nhs just last week! I had a stiff back and also a stiff neck. It took not even a minute to get through to some body on the phone. It was not a nurse though on the phone just somebody who gives you some advice. You are not put through to a nurse on the phone straight away unless your pain is ...  Read the complete review

I wasn't actually intending to write a review on NHSDirect. I am simply a former employee that was nosing at what people thought of the service. Some of the scathing reviews and downright bull on here have really got my back up and I feel I need to voice my opinion, especially since I was an employee so know both ...  Read the complete review

A couple of weeks ago my little brother was staying with me for a few days, when he and my husband went off to the park, they were having a kick around and my brother fell funnily on his leg and he couldn't walk properly, and it was looking funny and he was in pretty bad pain. I was about to take him to A&E not liking to take chances and ...  Read the complete review

As a site warden at the halls of residence at an out of town College, I often had cause to ring NHS direct on behalf of the students living on site. As I was only ever on wardening duty in the evening I only ever called NHS direct out of hours, but irrespective of the query (and admittedly, most - thoug not all - of the problems I dealt with ...  Read the complete review

NHS Direct is a great service which offers a quick and helpful service. I believe it must really help cut down on doctors appointments as any problems you have, you can first speaker to them over the phone and they can usually advise you if you need to take it further. When I phoned them up they were extremely good, I first spoke to someone for ...  Read the complete review

NHS Direct is a service available for free to all members of public in the UK and is available 24 hours a day 7 days a week either online or on the telephone. I have used the telephone service twice in the past year (once for me, once for my other half) and they are extremely helpful. The first time I had to ring the service ...  Read the complete review

As my luck would have it, the day before Mothers' Day saw my youngest come down with a tummy bug - sickness and diarrhoea - lovely! Given that this carried on for almost 24 hours and over a weekend, when we are at the mercy of the 'Emergency GP Service' rather than with ready access to my own GP, I decided to turn to NHS Direct for some ...  Read the complete review

Due to lack of proper NHS service in this country during weekends, I had to use NHS-Direct telephone service twice. Personally, I found the service totally useless and waste of time. It is bunch of fresh graduates sitting in the call centre, flipping through the manuals and flow-charts to take you through series of irrelavent questions and test ...  Read the complete review

If I can give this service 1000 stars I would because it saved my husbands life two years ao so I find it difficult to give it anything but praise. Non Personal Stuff This was originally set up for people as an advice service. I am reviewing it on the telephone based help you get but if you go to the online site you can get help ...  Read the complete review

NHS Direct is a way to get professional medical advice from the comfort of your own home, especially useful as not all people are conveniently ill when the local surgery is open or when they have a free appointment. You can visit the website, www.nhsdirect.co.uk, call the phone number (08454647), or check it out on some kinds of digital ...  Read the complete review

I've not been one to go the doctors much, and even when I was in labour with my son Harry, I didn't go to hospital until the last minute! But when Harry was born, I was more wary of his health and at the first sign of anything wrong, I'd pop him up to the doctor. Now he's older, I know the signs of when he is really ill, and for those other times, ...  Read the complete review

It’s becoming nearly impossible to obtain an appointment with my doctor, he works between 3 and 4 days per week and when he’s not in, the other doctor in the surgery will not even entertain the idea of seeing me, as I’m not one of his registered patients. I can appreciate that doctors are getting busier and busier, but ...  Read the complete review

NHS Direct sounds like one of those spiv law firms which advertise on daytime television. The principle is pretty much the same. But instead of compensation, NHS Direct offers medical diagnosis and treatment over the phone. It was set up to take pressure off GPs and prevent the genuinely ill cluttering up casualty ...  Read the complete review

Everytime i have needed urgent medical advise,i tried to ring Nhs direct. I get put through to an operater,who takes down my details,i.e, name,age,area in which you live,and a brief list of my symptoms. Then i get told,oh the line is very busy,a nurse will call you back within 48 hours!! I could be dead by then!. So i ...  Read the complete review

Thank God for the NHS direct line. Some people do approve of it, some don’t. I do! As many of you may know I have many health problems, some of which I have to take medication for, so now let me take you into my world for a minute as I tell you my tale… I used to be quite a calm person, not brilliant I admit, but ...  Read the complete review

NHS Direct is a way of obtaining immediate and professional healthcare advice without having to visit a doctor or a hospital. Its original aim was to stop unnecessary visits to these places. People requiring advice can either use the website or phone up the helpline. I must confess when I heard about the launch of NHS Direct I just ...  Read the complete review