Orange Recycle & Reward Reviews
Description:Orange Recycle & Reward allows you to recycle old mobile phones in return for cash
Newest Review: ... in the envelope supplied by Orange. After 2 working days I sent an email to the general enquiries address as I was having problems logging in to check on the status of my phone. 2 hours later I received a personalised email giving me a full update on the progress. 3 working days after I sent the phone away I got an email to say the full payment of £60 would be sent directly into my account, ... more
Customer Orange Recycle & Reward Reviews (18)
by Jane - written on 15/11/12
Ok, so after looking at all the reviews I was really nervous about what I would be offered for my Phone. I sent the phone away in the envelope supplied by Orange. After 2 working days I sent an email to the general enquiries address as I was having problems logging in to check on the status of my phone. 2 hours later I received a personalised email giving me a full update on the progress. 3 working days after I sent the phone away I got an email to say the full payment of £60 would be sent directly into my account, and if I wasnt happy with this or didnt want the money I could get my phone back. The following morning the £60 was waiting in my account. My ... Read the complete review
by - written on 08/10/12 (Somewhat useful, 100 readings)
There are a lot of poor reviews for Orange Recycle, but from my experience, they have always paid the full amount. I sent my iphone 4 in, a year ago, via the orange shop, and I received a cheque 4 days later for the full amount (£270) 2 weeks ago, I sent in my iphone 4s - via their free envelope they sent to me. It took 8 working days for them to acknowledge it was received, which was slightly disconcerting. However, full value (£240) was paid into my account 3 days later. My advice would be to ALWAYS send it via a recorded mail service and if there is even a slight fault with your phone (and they WILL find it), then you will not get ... Read the complete review
by Eddie Sexton - written on 03/10/12
Hi - Don't use Orange for your phone recycling. I learned my lesson. I have used o2 recycle 3 times in the past - for an iphone 3gs and iphone 4 and an ipad 2. In every case the price offered was the price I got. This last go-around, I was offered 305 by o2 and 320 by orange for my iPhone 4S 64GB. In all fairness to o2, when I went to price match on their site, they replied that they would match the 320 offered by orange. A day before I was about to send in my phone, o2 sent me an automated reminder which suggested I was in line for 305 even though they had agreed to match the Orange offer. Since I did not want to risk a mix ... Read the complete review
by hannahmassy - written on 01/10/12
Sent in my iphone 4s (in immaculate as new condition) after receiving an offer of £270, upon receipt they said they could only give me £162 as one of the volume button didnt work and this was an "expensive" thing to put right. Asked for my phone to be returned , they said they cant do that - its in the T & C! Dont send them your phone - they can say what they want is wrong with it and give you how however much they like and you cant do a think about it!!
by Mykal - written on 15/09/12
I sent in a Nokia N95 which was only 6 months old, they offered me one price then transferred less to my account once they received the phone. When i called the excuse was my phone had 'Extensive scratches and gouges'! The phone was virtually new and had no marks but it seems from other reviews that it's standard practice for Orange to temp you with onc price and then rarely honour it!