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The Window Works (Middlesex)

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1 Review

Address: 39 Windsor Street / Uxbridge / Middlesex / UB8 1AB / Tel: 01895 233667

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      29.07.2010 11:15
      Very helpful
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      4 Comments

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      Worth every penny

      Over the past 6 years, I have saved up hard to replace the cheap plastic windows in my Victorian house with lovely traditional box sash windows. Although this is expensive, the pleasure of seeing my house get its character back, and having windows that slide smoothly up and down is worth the cost. I did a lot of research before investing the money in my windows, and after personal recommendations and visits I decided on the Window Works, based in Uxbridge, Middlesex and installing windows nationwide.

      ~~The Windows~~
      The windows that I ordered from my house were traditional box sash windows, ranging from very large bay windows to smaller bedroom windows. Each window was bespoke, and The Window Works company ran the whole operation from sales, to technical spec and design, to installation.

      The wood is made from seasoned timber and is treated with three coats-of micro porous paint which allows the wood to breathe, and which is guaranteed for seven years. The fittings are all made from quality brass, and include a brass rope wheel at the top, a brass casement catch, two brass safety window locks and two brass handles for lifting up the bottom sash. Discrete white brushes line the edges of the windows for extra draught-proofing.

      Each window consists of double glazed units, and as the windows were bespoke I could choose any combination of single panes, double panes, different widths, etc. They were prepared to make up whatever I designed. There was a book of previous installations that I was allowed to look through for inspiration. I was also given the choice of visiting these properties and speaking with the owners.
      I had a choice of a white or a natural wooden finish on the inside of the windows. The external finish was white.

      ~~Ordering the Windows~~
      My initial phone call was followed up by a visit from the salesman, Frank, who talked through the options with me and presented me with a price. This price definitely had room for negotiation, and after some bargaining a deal was reached. Around two weeks later the window fitter arrived to discuss specifications and to measure up the window aperture properly. He then dispatched the order to the factory in Wales, and about 6 weeks later returned to install the window.

      ~~Installation~~
      Having already got to know the very friendly window fitter during the technical visit, I felt no qualms in leaving him to get on with the job. He removed my existing plastic windows and installed the new windows with the minimum of disruption. He cleared up every spec of dirt, and took the old window away with him. The plaster around the window was barely touched and the whole job was very neat.

      ~~Maintenance~~
      The window that I have had the longest is the bay window, and that was fitted in 2004. This window looks pretty much as good as it did on the day it was fitted. The paintwork still looks great and the windows remain completely draft proof. I recently found some very minor splits in the seals around the edges, but as soon as I mentioned this, the window fitter came round, filled in the crack and painted it over so that I could hardly notice it. He said that there had been some very minor shrinkage, but nothing substantial. He also told me that Window Works would maintain my windows for their lifetimes, and that having the FENSA certificate which is provided for every window fitted by Window Works, would give me the extra reassurance that my windows would be maintained.

      One of my windows has a natural wood finish inside. The colour of this window has mellowed over time, and I keep it gleaming with wax wood polish.

      ~~Cost~~
      I am reluctant to give exact figures, but to give you an idea - I am paying around £2,000 for one very large bedroom window.

      ~~Opinion~~
      The last two plastic windows in my Victorian house are being removed next month, and replaced with lovely wooden box sash windows in the original style. I have had some very bad experiences with other window companies in the past, but I feel that I can completely recommend Window Works. All of my windows are excellent quality - the glide up and down without any effort but still remain amazingly draft proof. They look beautiful, and although they are expensive I feel happy that spending this amount of money will guarantee excellent customer care.

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