Marks and Spencer (London) Reviews
Newest Review: ... the blue Marks and Spencer uniform. Some are busy filling rails with clothes, some are busy serving customers and others are chatting to each other. I actually feel quite bad interrupting two chatting assistants to ask if they have the jeans I am interested in in my size - one assistant looks away and the other says - all we have is on the shop floor, you can order them over there! She then points to the customer ordering desk. I decide to give the jeans a miss - I will just order them online later at home and save any further interaction with the shop assistants - I am not saying all shop assistants are like this - but Marks and Spenc... more
Customer Marks and Spencer (London) Reviews (33)
by Holly - written on 21/03/11
I was trying to purchase a bottle of wine in the Milton Keynes branch on Friday the 18th March 2011. I was questioned for ID at the till by two young cashiers. Being 34, I do not hold a form of ID. Confused, they looked at each other. They could have consulted the checkout manager, but instead they looked at each other, shaked their heads and refused to serve me. After that I bought a bottle of wine at Waitrose with no hassle, which shown that I do not look under age. I understand safety measure is required before selling alcohol, but in this case, they have humiliated a customer and turned down custom unnecessarily.
by Anon - written on 16/10/10
Bought Marks and Spencers sofa in June and unfortunately read the reviews after purchasing. Surprise Surprise when I contacted M&S 12 weeks after the sofa had been delivered to report a fault, the outcome was 'the cushion is within the correct specification'. Unfortunately I did not relise that we were not supposed to actually use the sofa but just to look at it.I have reported the matter to the Furniture Ombudsman as I do not believe that a sofa which is only 12 weeks old should like like it is 12 years old.My only recommendation is NOT to buy furniture at Marks and Spencers, they must use a standard templated letter denying all responsibility, to all their complaints.
by JAY - written on 11/10/10
M&S : SALE ON! ME : ORDER ON LINE (£7.50 DELIVERY CHARGES TO FRANCE SO I ORDER ENOUGH TO MAKE IT WORTHWHILE, SOON BE CHRISTMAS!) M&S: PART ORDER DISPATCHED! REMAINING 2 ITEMS TO FOLLOW ME: GREAT!...?? 2 ITEMS? THERE SHOULD BE 5 MORE! M&S: SORRY RAN OUT! ME: CAN I CANCEL? M&S: SORRY TOO LATE GOODS DISPATCHED. YOU CAN RETURN THEM BUT WE DON'T REFUND POSTAGE (POSTAGE X 2 IF GOODS RETURNED).. CLEVER CLEVER M&S!!!
by - written on 12/04/10 (Very useful, 279 readings)
Marks and Spencer High Street Stores. I have a Marks and Spencer store in my local high street. The store is in a prominent position and has a clothing department upstairs and a food hall downstairs. The store has a nice shop front and is always very clean. The clothing department has a lot of the Marks and Spencer Classic Range which caters for older ladies, a very little amount of the Per Una range, some ladies and gents jeans and a small range of unisex underwear and lingerie. it really is quite a small store. On entering the clothing department I can see lots of shop assistants dressed all the same in the blue Marks and Spencer ... Read the complete review
by - written on 01/02/10, updated on 01/02/10 (Useful, 2303 readings)
I was first approached about switching to M&S energy when I was in store one day. The gentleman I spoke to asked me how much I was paying a month for my gas and electric. After an awkward silence, I had to say I didn't know! I have always been billed quarterly and I have to admit it's just another one of those bills that gets paid! I've never really paid much attention to it! As I moved into a new build house a few years ago the gas and electric supplier had already been set up with the developer, so this was just transferred across to my name when I moved in. I never got around to shopping about for a better deal and its not been until recently that I have started .. Read the complete review