Orb 360 (Brighton) Reviews
Newest Review: ... database, they would be open on the date in March and I would have no problem booking. The guy took my details and said he would ring me back in the next couple of days. I didn't hear anything so used their enquiries/contact link on their website and emailed them, asking whether I could book for the hen do. No response. I emailed again a couple of weeks later, asking for them to respond and whether I should be looking for alternative operators, no response. I kept trying to ring and received no answer, until today when I was informed that they are not opening until April!!!! So I have wasted weeks hoping to get something booked as original... more
Customer Orb 360 (Brighton) Reviews (10)
by Sarah - written on 05/03/12
I wanted to book tickets for Orb 360 for a hen do in March 2012. I spoke with someone on the telephone who said that they were having problems with their booking database, they would be open on the date in March and I would have no problem booking. The guy took my details and said he would ring me back in the next couple of days. I didn't hear anything so used their enquiries/contact link on their website and emailed them, asking whether I could book for the hen do. No response. I emailed again a couple of weeks later, asking for them to respond and whether I should be looking for alternative operators, no response. I kept trying to ring and received no answer, until ... Read the complete review
by - written on 25/10/11
I organised my stag party with orb360 this year. I was giving great customer service when I rang up to book. The girl offered me discount and arranged a minibus to pick us up and take us there. There were 16 of us all together and all the lads were looking forward to it. We also hired a BBQ that they ha there and just took food along to cook. The orbing site i amazing, the views of Brighton and the South Downs are awesome. This added to our fab afternoon and the heatwave in April made the aqua obing perfect. Staff were great and we had a few beers in the pub next door.
by - written on 20/10/11
My boyfriend bought me a voucher for my birthday and we decided to use it before the winter sets in. I think they only open until the end of october. We arrived about half an hour early and were told it wasnt a problem and that we could go straight away. I thought that was quite nice even though i was petrified! We hired cameras to film it and were told they would be emailed to us afterwards. The staff were great, the venue was good and and all round great day out!
by - written on 18/10/11 (Somewhat useful, 11 readings)
After reading a few reviews I felt it was important to highlight there are lots of people that seem to be writing bad reviews and spamming them. I think this is unfair when there are lots of people out there that have visited orb360 and had a really good time. I got a voucher for orbing and mountain boarding. The only thing about that i would say ws not so great is that you can only use it on a Friday and Sunday. Nevermind. We managed to get in a few weeks ago and had been cancelled a couple of times due to bad weather. (Again this is not something they can control and they certainly dont want to do!) The good thing is that when you get a voucher or make ... Read the complete review
by - written on 12/10/11 (Somewhat useful, 26 readings)
I definitely have to advise against booking anything at this place and paying money in advance, especially if you're not a resident of the area: My harness ride (for 2 people)was cancelled due to unsuitable weather conditions (consider wind, too!!!) and as I was in the area on holiday for a short time only, I couldn't do it at all. I asked for at least a partial refund of my 50 quid, which was rudely rejected. I was briefly instructed to sell my voucher on ebay... where nobody happens to be interested, of course. The customer service of Orb360 is extremely unhelpful, they will respond after about 2 or 3 weeks, and if you've got a complaint or inconvenient ... Read the complete review
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