Shiny Flop !! (De'longhi Argento KBX2414S)

Member Name: WormThatTurned

Product:	De'longhi Argento KBX2414S
Date:	11/07/03 (93 review reads)
Rating:

Advantages: Stylish

Disadvantages: Unreliable

I bought one of these stylish, sleek kettles back in the year 2000 when I moved into my new house. If this kettle was a person it would be a sex god with it's posh, come turn me on look and at first, all seemed well - it looked great and visitors always commented on how nice it was but looks can be decieving. Along with a lot of things in life, the best looking option isn't always the best option !!

You can't knock DeLonghi for their contemporary design or stylish range of kitchen products - trouble is the performance can't match up.

First of all, the two pilot lights just fell out. Other problems I had were the top not going on properly, the kettle switching itself off before it had boiled (premature brewing) and finally the fact it kept blowing fuses. The kettle ceased to exist when it exploded for some inexplexible reason - I assume water managed to get into the element base but the instructions clearly state that the safety cut out should have prevented that happenening. This was all while the product was still under guarantee !! So maybe this was just a one off, I hear you say. I came home with a replacement DeLonghi and put it in the dead DeLonghi's place on the worktop. This DeLonghi looked equally sexy and impressive but after only a matter of weeks the pilot lights fell out again, a second time. This is a serious design flaw, after they have gone you cannot tell whether the kettle is operating or not. Over the last few months, the kettle has given me no end of trouble especially with it continually blowing fuses.

This kettle at £60 is one of the most expensive kettles you can buy but I bet you could pick up a more reliable kettle on your local market. To put it bluntly these kettles are pants. At the same time I bought the kettle I also bought a DeLonghi toaster and a DeLonghi microwave which have been absolutely fine. It appears that DeLonghi haven't got to grips with how to construct a decent kettle yet s
o be warned!

This kettle is cordless and rotates 360 degrees on it's base which is also the heating element - this is another design flaw - water or liquids can quite easily get into the element. The advantage of having easy access to the kettle without the need for a cord is nullified in this case. The kettle does have a scale filter fitted into the spout, this has to be cleaned regulary depending on how soft/hard your water is in your local vicinity. The kettle is a bit light on features which is a bit surprising considering how much it cost. There is no water level guide on the outside so you just have to guess. Inside you will see a nice metal water maximum/minimum indicater but again these easy on the eye features are all frills.

An impressive shiny kettle which has plenty of appeal, unfortunately it's performance will let you down in the end.

Nil points

Thanks


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Reviewed by an unimpressed WormThatTurned2003

Summary: