This is a review for technophobes, of which I most certainly am one! I put off upgrading to an iphone for ages, because I was worried that the technology would be over-complex for my needs and abilities. Having had my iphone for about two months now, I can safely say that my fears were unfounded! Everything about the Apple software is just so intuitive - there is no complex manual to freak you out when you first get your phone, just a quick step by step guide (with drawings, if you don't know the technical terms!) to setting up, and then it leaves you to it - BUT there is an absolute wealth of technical support on the apple website, should you require it. My only complaint is that I found it really hard to find the tool needed for inserting the SIM card (as my iphone was sent to me, rather than set up instore) and I know some others who had the same issue. The tool is TINY - about two cm in length, and looks like a silver needle with a hugely oversized eye. It is attached to one of the booklets inside the iphone box and easy to overlook - a colleague had to help me locate mine!

Once your iphone is up and running there is no end to the discoveries you'll be able to make. I'd recommend getting aquainted with the basic phone, messaging and email functions first (make sure you know what the key (a long code of numbers and letters) is for your internet connection at home, so that you can set up the iphone's wifi access. Once you have these mastered, you can move onto the exciting world of "apps" - just go into the touch screen miniature entitled Apps Store, and you'll be away. I'd advise checking out the free apps before you pay for any - most of them have a "lite" i.e. free version which is often all you need.

An afterthought - I had no idea when I was deciding to get my iphone what the difference was between "16GB" and "32GB", which were the options I was offered. I did ask, and apparently the latter means a larger memory (but you would only need this for a really huge amount of data - I have lots of photos, apps and songs on mine already) and also a video recording option - on the 16GB you can only take photos.

Good luck and don't be scared - this is the most functional, easy to use phone I've ever owned!