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Blackberry Storm2 9520

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    8 Reviews
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      04.02.2012 13:00
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      A phone that was dated even when it came out. Avoid.

      Before Apple and Android - Blackberry was the smartphone front runner (albeit for a very short period of time) They were the phone of choice for business users (and in some cases still are) and built up a very loyal following with there communication-centric handset - that could pool all your email, messaging and BBM into one place - ontop of a sturdy typing system meaning the phones were great for not only receiving email, but sending too.

      Soon after the touchscreen boom kicked off - Blackberry had a go. Everything was touchscreen - a hardware keyboard seemed a thing of the past. Most smartphones at around the same time as this phones release suffered the same problems - they were unreliable and clucky. Moving from menu to menu was a chore, they would all crash often and the touchscreen simply wasn't nice to use. Nothing like today when smart phone functionality has finally started to be fun, easy and reliable.

      The Storm was no exception, infact in my experience is was the worst of the bunch. I picked this up on a 18 month contract and it was a long 18 months. I had also has an Android and Apple phone at the time - and predictably the Apple phone came out tops of the three.

      Anyway, back to the Storm. This model of the Storm was the second touchscreen phone Blackberry launched - and this builds only marginally on a very poor product. The big selling point of the phone is the touchscreen also acts as a button. Rather than touch the screen to action something (like click on a link on a website) you actually have to push the screen in and it then clicks. Blackberry were trying to address a problem they were wrongly foreseeing - that people didn't like a full touchscreen experience and wanted some kind of physical addition to the screen. Fast forward to 2012 and its generally considered the smoother and easier the touchscreen is, the better.

      The phone its self suffers from two big problems - Blackberrys poor build and Blackberrys poor operating system - both are still firmly routed with buisness users in mine, not everyday smartphone users.

      The phone itself more of less works as a smartphone. You have a camera, you have average battery life. It works as a MP3 player, it works as a web browser. You can make calls, send texts and emails and its a fairly nice design. However, it does non of these things well. Connecting to the internet is slow and browsing pages is a very poor experience. It plays can store and play MP3s, but the player is chuggy and not really that fun - a million miles from even Apples first attempts on the iPhone. The camera is poor, but expected as it is now 4 or so years old, but the actually functionality of the camera is not that good. No flash, no editing features and transferring images from phone to PC, or sending images via email is not the flawless experience it should be.

      Apps apps apps. A smartphone cannot live without them. And they have to be good too, and part of a huge range. Blackberry, and therefore the Storm fail here too. The Apps that Blackberry provide are in some places adequate and do the job. Facebook and Twitter apps for example serve there purpose, but there is no real range of apps. The Apps on Blackberry seem to be very functional rather than enriching the experience of a Smartphone.

      Its as if they have made a phone with lots of compromise. Wanting to keep fans of Blackberry happy but not changing much - but not taking the big steps in innovation to become a real contender in the smartphone market. This phone is not a product worth buying in 2012, a quick search and I was shocked to see it going new for £300, or £85 secondhand. Even second hand that is far too much to pay. Opt for a one of the Samsung 'budget' smartphones, such as the Galaxy Mini at the fraction of the price.

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      23.07.2011 18:39

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      Awful phone!

      I have had this phone on contract since around April 2010. I chose it as I wanted a blackberry phone, but wanted a touch screen smart phone that WASN'T the Iphone. I have since regretted this.

      The phone started off ok, but it has since appeared to fallen downhill.

      Not long after i received the phone, I stupidly dropped it whilst at a club. It landed face down on the screen and the whole screen completely shattered. I sent the phone off under insurance and was returned a brand new phone, so not really too much of a problem. But the floor it was dropped onto was a rubber one, and for the screen to completely shatter, I was slightly surprised.

      The phone uses the 'surepress technology' so it can be used as a touch screen, but it also feels like you are pressing a button. When locked the screen does not move at all. Unfortunately I have had several incidents where the screen acted as thought it was 'locked' I.e. didn't move, so I could not 'press' anything, when in face it wasn't locked at all. The only way to correct this I found was by taking the battery out and restarting.

      Another problem I have had with the phone is that sometimes the 'lock' button, on the top of the phone, won't actually work, again have to take the battery out and restart.

      It will quite frequently freeze or be extremely slow for example when texting. And more often than not, when using the phone it will randomly flash (The blackberry light at the top) and then completely turn off and restart itself, which can take up to 15 minutes (I can only presume it is updating itself.)

      The battery life is awful, and even if not used at all in the day, it will run out completely after maybe 8 hours at the most!

      I do think the phone looks very stylish, and I like the layout of the phone itself. It is however very heavy in comparison to say the iphone, and I find it does scratch quite easily.

      Unfortunately I would not recommend this phone!

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      07.02.2011 16:39

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      Great phone, not a classic touchscreen though

      I have had this phone on contract since around April 2010. I find it to be a great little smart phone, it looks really smart (all black and shiny and comes with a leather case to put it in) and is great for busy people who like to receive their emails on the go. It is heavy enough to not feel rubbish but not so heavy that it weighs you down and if you download an application called bebuzz from Blackberry apps, you can choose the colour of the LED light for when you receive a phone call or text, even a different colour for different contacts if you like.

      I actually chose the Storm 2 because I wanted a Blackberry but a touchscreen one. This phone uses a touchscreen where you actually have to press it rather than just tap which is probably about as much work as using a keypad which is the only downside I find really! However, this does stop you inadvertantly pressing a number of different things on the screen at once.

      A thing I really like about this phone is that you can choose the layout of the on-screen keyboard from 3 different layouts including qwerty keyboards where all the letters are on different keys.

      All in all, this phone is great for me and I couldn't do without it!

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      25.08.2010 18:02

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      An out-dated smartphone

      I have owned a Storm 2 since January 2010 and at first I was impressed with the handset. This is the first Blackberry I have had and was very excited to see what it had to offer. Sadly, after owning it now for around abotu 20 months, I won't be getting another Blackberry when my contract is up for renewal.

      I found setting up email extremely straight forward, I have had a huge amount of pain trying to set up my webmail on Symbian (Nokia N95 for example) handsets in the past. This was probably one of Blackberry's big selling points, but with the advances in technology over the past 2 years and the rise of Google's Android Platform, Windows Phone 7 and of course the iPhone I don't think setting up email is an issue on any modern Smartphone.

      The SurePress technology which Blackberry use in this device was good to begin with, but I have found that the screen now sticks sometimes and I have to reboot the handset. I liked the fact that although it was a touch screen, a physical press was required. I would describe it as a hybrid touch screen. The screen registers you are over a button by highlighting the button in blue, before you click it. The handset has a small internal memory, around 200MB. A microSD card is required, giving up to 32GB of expandable memory. This is great for downloading and saving apps, email attachments and loading MP3's and video content onto the handset.

      The 480 x 360 resolution screen also automatically rotates depending if you are holding the handset in the landscape or horizontal position. Lately I have been finding that this automated process can take up to 10 seconds, which is very frustrating as when typing an SMS or Email I like to type in landscape mode.
      The battery life isn't great, but is it on any of the new smart phones, not really. I have to charge my handset once a day. I would say that I check Facebook and Twitter several times per day and have a couple of email accounts running on the handset, nothing overly intensive. The battery life is definitely something that could be improved upon. In terms of charging the handset, from the mains it takes about 90 minutes, which I think it's quite quick.

      Features on the handset worth mentioning is that Wifi can be set up as well as Bluetooth. You can also configure the handset to work as a modem (known as tethering), so if you are on the move you can get a data connection if you are not in a Wifi zone.

      My biggest pet hate about this handset is that I find that the handset is often unable to pick up a signal even when I am in an area where I know I should have a reception. To get round this, I have to switch to manual mode mode under network options and switch back to automatic. I find that these problems are often amplied when I have Wifi enabled on the device. The handset can often go on a bit of a go-slow also if it hasn't been rebooted for a couple of weeks.

      The handset was good for it's time, but I don't believe that the handset is built to last 2 years, which many contracts lengths are these days. RIM, the manufacturer of Blackberry devices, only offered a 1 year guarentee with the handset at time of purchase. I had to have the handset replaced about 3 months ago and if it wasn't for Vodafone's policy, I would have had to fork out for the handset. I wouldn't recommend this handset to anyone who is considering buying a new Smartphone.

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      18.08.2010 14:39

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      Wouldnt recommend

      I renewed my contract last year and wanted a blackberry for some strange reason i chose this phone.

      Good points: Looks good, its not a touch screen (which i was happy about as they can be annoying) the screen is actually a button and works quicte well. Its pretty easy to use and get the hang of, memory pretty good, have alot of music installed and pictures, apps are not as good as iphone but you get alot of choice. Camera is brilliant definately one thing i cant really fault.

      Bad points - The phone switches off all the time at least once a day, the network coverage for gprs never seems to work, phone calls switch off half way through the conversation if it actually lets me get through in the first place (im not sure if this is the phones fault or the network provider) Vodafone! Battery life - needs charging over night every night.

      If you think i maybe have just had bad luck and its a faulty phone, NO! Im on my 4th and theyve all been pretty much the same unfortunately.

      As a gadget its not to bad, but as a phone, steer well clear

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      27.07.2010 14:54
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      Wouldn't recommend as is too unreliable

      I have had this phone since around Easter time and have been far from impressed by its performance. I am on my second replacement as it has broken twice since I got it.

      When the phone works correctly it is a brilliant phone. It's quick and easy to use with its simple touch screen interface. The icons are big enough to be clicked using your finger, and using the on screen touch keyboard is easier than I had thought it would be. The camera takes good quality photos and videos for a mobile phone and the internet browser is quick and displays web pages in almost as good quality as you would expect from your home computer.

      I have however had numerous problems with the touch screen and this has happened on my original and the two replacements (including my current one). The screen becomes unresponsive, incorrectly registers where you touch (when you press one thing it thinks you're pressing another). I have also had problems with the phone restarting randomly in the middle of a task.

      Overall I would not recommend this phone, as it seems although when it works properly it outperforms many others, it is prone to touch screen malfunctions and general problems.

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      22.06.2010 18:32

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      it'll do

      I own the storm 2 and do really like it but I do feel it has many flaws. To begin with the battery life on mine is beyond ridiculous, I am literally charging it 3 times a day and have to order a new battery so I can go out for an hour without it switching off on me. I have also found that it sometimes freezes, this is a rarity but when it happens it is really annoying.
      Also, the storm 2 has a different kind of touch screen system, where you have to actually press the screen as if its a button. In some respects I can see how this is advantageous as it prevents accidental touching but sometimes I find myself literally having to punch the screen to type.
      It has all the usual blackberry features which of course make it fabulous, it is like carrying around a very small laptop in my pocket meaning you can stay in touch with all your friends and business correspondents whilst on the move.
      So overall it is a good phone, I'd just use one first to see if you like the style of it before you tie yourself to a contract.

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      27.05.2010 21:58

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      Brilliant and cheaper than an iphone!

      The storm 2 is brilliant if you want to access everything that you could on a laptop on the move. The major downfall for me, as with all blackberry's, is that the backlight doesn't turn off while its on charge. Which can be slightly annoying. The suretouch technology takes a while to get used to but aliviates the annoyance of touch screens as it feels like normal keys when you type.
      The space for music on this Blackberry is emmense I have my whole ipod on here and its better sound quality. I dont even have a memory card and its still got plenty of storage space. If you want to go cheaper than an iphone but still have a brilliant smart phone go for it. However it will need charging EVERY SINGLE NIGHT as it drinks battery!
      The blackberry apps aren't quite as good as the iphone and there's a lot less free choice for colour id and some of the games are excellent. Its just a shame that you have to download themes off app world too and every time you do its moves facebook off, but brilliant.

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