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I got this phone recently after my previous one decided to stop working. My previous phone was a HTC so I wanted to get another one as I really liked it. My son showed me lots of different phones I could get and when we went into shops they kept trying to show me other brands but I really wanted to just stick with HTC as I had found my previous one very good. I bought it using the internet and it arrived within a couple of days. It costs me £30 a month on my contract.
The phone is very different to my previous HTC which worried me at first and I thought it would take a lot of getting used to. Some people had told me that Windows phones are more complicated to use but I thought I would be brave and get one anyway. It definitely did seem more complicated at first. When I turned the phone on I couldn't even work out where the text message option was or how to make a call. I ended up having to ask my son to look at it and he soon worked it out and showed me how to work it. I had to first ring my provider to ask them to activate the phone and then I was able to make calls freely.
The phone is slightly wider than my previous phone, it is a little over 6cm wide but I am still able to hold this in one hand whilst texting. If it was any larger than I would need two hands. This was one reason why I bought it as I didn't want a chunky phone. It is very slim, about 1cm thick so it's wide enough for you to feel like you can hold it without it being too fragile but it's not a really chunky thick phone.
It is a touch screen phone and it is really quick to respond to touch too (except on facebook). I find that swiping it and selecting what i want is very quick. The only issue I have is sometimes if I log onto facebook using this phone it can be a little slow to respond. For example it will show me I have a notification but if I try to click on that sometimes I have to press it about 5 times before it will do anything. It doesn't happen on any other websites or applications so I don't know why this is the case for on Facebook!
You can customise your front screen so it is easy for you to use and you can change how big the icons are. This is so easy to do and you can drag and drop them making it really personalised. I tend to have my calls, camera, texts and calendar up in large icons so I can easily see them and select them. You can also change the colours of the phone. At first it was set to dark blue and white and this was odd as the text is often in pale blue so I couldn't see it against the dark blue. I soon changed the settings so it is more appropriate.
I find it easy to use now although sometimes you feel like you press more than you should need to. For example when going to call someone the number will come up and on my previous phone it would just start to ring if you clicked into the number but this phone gives you more options like send SMS etc and so you have to tap the option to call, it's no big problem but does seem like an extra step that isn't really needed.
Texting is easy enough now I know where it is and how to do it!
To turn the volume down there is a switch on the side of the phone that you just press and it will count down from 30 down to 1 to lower the volume. The camera button is also on the side and you take photos by tapping the screen. Sometimes though my finger will knock the 'back' button whilst trying to take a photo and this will turn the camera off. This is a little frustrating.
When making a call you have your options really clearly displayed below such as speaker phone, mute and so forth so nice and big and clear to see.
Battery life is very good. I tend to need to charge this about once every 4 days. I do use it quite regularly as now I can pop on Facebook very easily or check my emails and I am always taking photos so it is in regular use so the battery is good.
I am happy with this phone. I can see a few little silly things with it but they aren't anything important and at the end of the day I can work it and ring people and it's very reliable so far so I'm happy with it.