The HTC Touch Diamond 2 is a continuation of HTC's collection of phones with a great idea, but questionable execution. While the phone is built to impress, you have to be a real Microsoft fan to enjoy navigating around your handset.
The Touch Diamond 2 picked up where the Touch Diamond left. It is bigger, more powerful and has an advanced version of the Touch Flo Windows Mobile operating system. Most of the basics remain the same and feel too complicated and outdated in comparison to other mobile systems such as the Android or Apple iPhone. Getting down to the underlying settings is more difficult than solving the Rubik's Cube. You really have to know what's where in order to get to it and even then you won't be able to access a number of settings you'd expect to find.
While on the whole, this is a capable phone with a fairly decent camera and all the other niceties of a modern smart phone, it lacks in the small things which make it annoying to use. We were recently trying to save a number of photos from the phone onto the computer only to find out that unless you save them to the memory card, you can't access the photos stored on the phone itself when connected to the computer.
All in all, this is an alright phone given its features and capability and it might even be good if you like Touch Flo. When you consider the contract price, however, it becomes a less attractive proposition as you can get much better alternatives for the money.
I have tried and tested a lot of mobile phones in my quest for the perfect mobile, before settling with my HTC Magic. I did however have a week with the HTC Touch Diamond 2.
On first unboxing, the build quality is awesome. This is a very solid and well made phone, with some weight to it. The first power-on was equally impressive. With the flashy graphic interface that HTC have developed, called Touch-Flo. It presents you with your main screen, complete with calendar and useful information displayed. Along the bottom of the screen there is a row of icons to take you into messages, contacts, calendar etc. The touch screen allows you to swipe your finger across these icons to navigate to the feature you want. This is great in theory, but the flashy graphics make the user interface lag and stutter. If the processor was more capable it would be a much nicer experience.
Underneath all the nice graphics, you have Windows Mobile 6.1 Professional. This is another problem. When you stray outside of the Touch-Flo interface, maybe to change some settings, everything goes to the Windows Mobile 'small icon' interface, which is not really finger friendly. So, with the supplied stylus you find yourself prodding away at this nasty interface.
That said, the call quality is great, very clear. Emails work wonderfully. Plus the amount you can do with this handset if you invest the time learning about it and setting things up is very impressive. Battery life is a couple of days for medium use, which is good too. Such a shame that the side is let down by a slow user experience.
Having had both an HTC Diamond and a Sony Xperia X1, I decided to buy the Diamond 2 as it comes with a free upgrade to windows mobile 6.5 as soon as it's released.
The current user-interface is great, with slight improvements on the old diamond UI. There are tabs along the bottom you can slide along to acces time, contacts, weather, stocks, photos and music.
HTC has also decided to do without more ugly generic windows mobile interface by removing the normal start menu and making one of its own ad also by having a customised settings menu, although the normal one is still accessible.
Overall the phone is great, very fast to respond, the screen is very crisp and very responsive for a resistive touch screen. The camera is quite good, although not as good as on the Xperia. It lacks any form of flash or illumination although the touch focus is a good feature.
However I have returned this phone as it would not be recognised by my laptop when connected by usb. Having researched this i discovered quite a few htc phones have had this problem and its a case of faulty hardware. Im hoping for a replacement next week.