Having read the very positive reviews on here I started to question my overly negative opinion on the phone, so instead of going ahead straight away with slating the model I started to casually ask a few of the 110+ people at my company who have this model as their company PDA. Luckily, I was reassured when I heard them utter the magic words which has summed up my opinion ever since I first switched on this PDA: "This is the worst phone I've ever had."

I really don't know where to begin with the problems with this phone. It's unbelievably heavy, pathetically slow, bulky, impossible to see the screen in daylight, the pullout keyboard is completely unnecessary as what you can do with the keyboard you can do with the stylus - without the risk of constantly pressing the wrong buttons.

It's quite hard to hear anyone on the phone as well even on full volume - so the way round this is to use the loudspeaker, that's if you can put up with the pathetic speaker distorting absolutely everything. The only good thing about this is if your phone rings in a busy place and you answer, you have plenty of time to find a quieter place due to the fact there is a huge delay in actually connecting the call.

The battery? Well I've never managed to use for phone for longer than half a day without the battery dying - and I only use it for emailing and general features, very rarely for actually making calls which is its primary use.

Did I also mention that this is my second model? The first had to be sent back as the mic stopped working after 12 months but I can assure you the replacement is as awful as the first.

It's also terrible for Wi-Fi as it will constantly lose connection whereas a wifi-enabled laptop next to it won't. Bluetooth will destroy the battery even quicker.

It's very hard to think of anything good to say about this model, other than I haven't yet thrown it at a wall. I suppose if I had to point out anything, it would be the 'conversation style' text messaging which has proved useful in remembering what I've said when replying to a text message.

To sum up, I hate this phone with a vengeance. PLEASE try to find an alternative before buying this one.


UPDATE -- I'm now on my third model. The second had to be sent back a couple of months after I got it because it completely stopped picking up any signal. Need I carry on? ***DO NOT BUY THIS PHONE EVEN IF YOUR LIFE DEPENDS UPON IT***