I purchased this phone in Christmas 2011, thinking that as a new phone to the market it looked like it would easily keep up with the other new devices around at the time and suit me well for the 24 month period that a contract would last. However, after just a couple of months I was starting to get very disappointed with this model. Not only had I had to return it to store countless times due to the touch screen failing to work (especially during rain, despite it's 'waterproof' capabilities!) but there was countless problems with the device. Even now, I am on my second replacement phone and it still fails to update, constantly reading 'no software update available' despite the Motorola website telling me that there is. This is extremely annoying, especially with Android constantly releasing new software that I am still unable to receive.

I have also found that the phone is not dustproof either and consequently is covered in dust, resulting in less clear photos and an unclear screen due to the dust particles trapped in the camera lens and behind the screen. For what the phone is meant to deliver I have not found these to be achieved.

Even though the phone Internet system works efficiently with built in Internet most of the time, as soon as I switch on the Wifi mode the phone seems to shut down and just maintain a constant black screen and not function at all until it has been restarted a couple of times.