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I am responsible for supplying and supporting mobile devices at a medium sized university in the south of England, therefore I am in a good position to offer reviews on the mobile phones we use.
The Palm Treo Pro device is being offered to people who are not keen on having just a soft keyboard, and like to have physical keys to press. The Palm Treo Pro, has both!
When you open the box, you receive the following: Handset, Battery, Mains/USB charger, basic Handsfree kit and Stylus pen. Compared with other mobile devices we use, I am a little disappointed with this bundle. No case, no spare stylus or car kit.
The handset itself feels nice and sturdy and gives you confidence it's not a toy phone like some of the cheaper models. The case is made of hardened black plastic, the complete back panel is removable to get to the battery, sim and SD Card (not hot swappable).
This device works on Windows Mobile 6.1 operating system and is bundled with all the usual applications you would expect from Windows Mobile, such as, Mobile Word, Excel, Active Sync, Internet Explorer and many more.
For all touch screen functions you need to use the supplied stylus (hidden inside the device, but pulls out of the bottom right) as the screen is only 3.5" so the txt and icons are quite small and prone to mistakes if you try and use your fingers! But don't lose the stylus a no spares are included in the initial box, though they can be picked up quite cheaply online.
Text Input - Soft keyboard: there are three different sizes of soft keyboard from very small QWERTY to a large phone like keypad (you input the text as if you were using a normal phone keypad). As I suggested before use the stylus for the best results.
The physical keyboard is very congested and if you have chipolata fingers, maybe this phone is not for you. The keyboard has all the functions of a normal PC keyboard but in a very small space, it can be tricky to press the small white button to activate the numbers instead of text, same problem when hitting the caps button for capital letters. Basically the keypad isn't big enough for two finger action! Some of our users have even taken to using the stylus on the physical keys, as they find this easier.
I have had no problems setting these phones up for the users, the active sync works fine, also no problems with any connections such as Bluetooth, and wireless. I'm not going to go into detail about the software because most Windows Mobile 6.1 devices have the same basic functionality which works just fine.
My main bug bare about this device is that you cannot switch it off!! You can turn the various connections off such as the phone, wireless and data, but you cannot push a button and switch off. The only way to power down the palm treo pro is to remove the battery!! And the older these phones get the more they seem to freeze, like most Windows things seem to do from time to time and require a reboot!
In general, I don't like this phone. The functions are fine but it's just so damb fiddly. If I was to go for a device with a physical keyboard, I would go for one that slides out from the side of the device such as the HTC Touch Pro2
Rating 4/10 - Not for me thanks