I have had this particular model of phone for just over 18 months, getting on for 2 years now and unfortunately like all sony ericsson's it seems to be on its last legs now. It will crash occasionally and do funny things that it really does not need to do because they confuse me! When I first got this phone i thought it was absolutely amazing, purely because of the fact that it was touch screen but still has the full keyboard. I must admit that it did take me a little while to get used to the qwerty keyboard, but once I got the hang of it I loved it! I honestly couldn't imagine going back to any other style of typing on a phone now. The camera quality on this phone, in my opinion, is very good. I use it all the time in place of a regular digital camera and so far have had no complaints from anyone as to the quality of the photo's. If you're wanting a phone for browsing though I would not recommend this one. Because of the fact that the screen is so small it makes it quite hard to use the touch screen to browse around and there are no other buttons to direct where you want the cursor to go on things either. It has served it's purpose, but i am definitely ready to move on and get a better phone. This is a good phone for a teenager maybe though?